Caliber Collision

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  • +1 310-836-2448
  • www.caliber.com
  • 3040 S Robertson Blvd, Los Angeles, CA 90034, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Caliber Collision Introduce

As a prominent and widely recognized entity within the expansive Auto Repair Stations category, Caliber Collision stands as a national leader specializing in comprehensive auto body and collision repair. This detailed and objective introduction aims to provide local users with an in-depth understanding of Caliber Collision's environment, the extensive range of services it offers, its key features and differentiators, and any general promotional information, all based on publicly available information and its established industry reputation.

Environment and Customer Experience

Caliber Collision facilities are designed to be clean, modern, and professional, aiming to alleviate the stress often associated with vehicle accidents. Upon entering a Caliber Collision center, customers typically find a welcoming and well-organized reception area. The emphasis is on clear communication, empathy, and efficiency, as clients are often navigating difficult post-accident circumstances. The waiting areas are usually comfortable, equipped with seating and often amenities like Wi-Fi, allowing customers to stay connected while their vehicle is being processed. The service bays are state-of-the-art, featuring advanced technology and specialized equipment essential for high-quality collision repair. This includes sophisticated frame-straightening machines, advanced welding equipment, and dedicated paint booths with climate control for flawless finishes. The overall environment reflects a commitment to precision, safety, and a streamlined repair process, ensuring that the customer's vehicle is handled with the utmost care and professionalism from arrival to delivery. Information boards or digital displays may also provide updates on the repair process, enhancing transparency.

Comprehensive Services Offered

Caliber Collision, as a specialized Auto Repair Station, focuses exclusively on restoring vehicles to their pre-accident condition, both structurally and aesthetically. Their comprehensive suite of services addresses all aspects of damage resulting from collisions, as well as other common body-related issues. The extensive services typically include:

  • Collision Repair: This is the core service, encompassing repairs for all levels of collision damage, from minor dents and scratches to major structural damage. This involves thorough assessment, disassembly, repair, and reassembly of damaged vehicle components.
  • Frame Straightening & Alignment: Utilizing advanced computerized measuring systems, Caliber Collision precisely realigns damaged vehicle frames or unibody structures to factory specifications. This is critical for restoring the vehicle's structural integrity, safety, and proper handling characteristics.
  • Auto Painting & Refinishing: State-of-the-art paint booths and computerized paint-matching technology ensure a seamless and durable finish. Highly skilled painters apply multiple layers of paint and clear coat to precisely match the vehicle's original color and finish, restoring its aesthetic appeal.
  • Dent Removal: This includes traditional dent repair techniques for more extensive damage, often involving filling and repainting. Additionally, Caliber Collision offers **Paintless Dent Repair (PDR)** for minor dents and dings where the original paint is intact, providing a cost-effective and time-efficient solution.
  • Bumper Repair & Replacement: Addressing damage to front and rear bumpers, whether it involves repairing cracks, scuffs, or completely replacing the bumper assembly.
  • Hail Damage Repair: Specializing in techniques like PDR for hail damage, ensuring that vehicles affected by hailstorms can be restored without extensive repainting if the finish is not compromised.
  • Glass Replacement: Repair or full replacement of damaged windshields, side windows, and rear windows, adhering to safety standards and ensuring proper sealing.
  • Fender & Panel Replacement/Repair: Meticulous repair or replacement of damaged exterior body panels such as fenders, doors, hoods, and trunk lids to restore the vehicle's appearance and structural integrity.
  • Welding Services: Expert welding for critical structural repairs, ensuring robust and safe connections of metal components in accordance with manufacturer guidelines.
  • Suspension & Steering Component Inspection/Repair (Post-Collision): While primarily a body shop, Caliber Collision often inspects and can address issues with suspension and steering components that may have been impacted by a collision, ensuring the vehicle drives straight and handles correctly.
  • Detailing & Cleanup: After repairs are completed, vehicles typically undergo thorough cleaning and detailing, ensuring they are returned to the customer in pristine condition.
  • Vehicle Disinfection (Caliber Cura): In a post-pandemic world, Caliber Collision has emphasized vehicle disinfection processes to ensure a clean and safe environment within the repaired vehicle.

Key Features and Differentiators

Caliber Collision distinguishes itself within the Auto Repair Stations category through several key features that highlight its commitment to quality, customer service, and efficiency:

  • Industry-Leading Certifications and Trained Technicians: Caliber Collision prides itself on having a vast network of I-CAR Gold Class certified facilities and technicians. I-CAR Gold Class is the highest training achievement recognized by the collision repair industry, signifying that technicians are up-to-date with the latest vehicle technologies and repair methods. Furthermore, many Caliber locations hold OEM (Original Equipment Manufacturer) certifications from leading automotive brands (e.g., Ford, Nissan, Mercedes-Benz, BMW, Toyota), meaning they are certified to repair specific vehicle makes to factory specifications, preserving warranties and safety.
  • Seamless Insurance Partnership & Claims Assistance: Caliber Collision has established strong direct relationships with virtually all major insurance companies. This allows them to streamline the insurance claims process, assist customers with paperwork, provide direct billing, and ensure a smooth, hassle-free experience from accident to repair completion. They are often a "preferred repair facility" for many insurers.
  • Advanced Technology and Equipment: Investment in cutting-edge diagnostic and repair technology, including computerized measuring systems for accurate frame repair, advanced welding equipment, and sophisticated paint mixing and application systems, ensures high-quality, precise repairs.
  • Nationwide Network and Consistent Quality: With hundreds of locations across the United States, Caliber Collision offers a consistent standard of quality and service, regardless of where the customer is located. This national presence also allows for easier transitions for customers who might need to move or prefer a different location.
  • Commitment to Customer Satisfaction (Restoring the Rhythm of Your Life): Caliber's stated mission is to "Restore the Rhythm of Your Life," emphasizing a focus on returning vehicles to clients quickly and safely, minimizing disruption. This is supported by clear communication, regular updates, and a dedicated customer service approach.
  • Lifetime Warranty on Repairs: Caliber Collision provides a written lifetime warranty on all their repairs, guaranteeing the quality of their workmanship and paint for as long as the customer owns the vehicle. This provides significant peace of mind.
  • Environmentally Conscious Practices: Many Caliber locations utilize waterborne paint systems, which are more environmentally friendly than traditional solvent-based paints, aligning with modern sustainability practices.

Promotional Information

While collision repair is often a necessity rather than a discretionary purchase, Caliber Collision employs various strategies to inform and reassure potential customers. While specific offers can vary by region and time, common "promotional" elements that Caliber Collision leverages include:

  • Free Online Estimates: Offering convenient online tools or in-person appointments for complimentary, no-obligation repair estimates, allowing customers to understand the scope and cost upfront.
  • Direct Insurance Company Liaisons: Highlighting their direct relationships with insurance companies as a key benefit, simplifying the claims process for the customer.
  • Lifetime Warranty on Repairs: This is a powerful selling point and is prominently advertised, demonstrating confidence in their quality of work.
  • Emphasis on OEM Certifications: Promoting the fact that their facilities are certified by specific vehicle manufacturers, ensuring repairs meet factory standards and maintain warranties.
  • Customer Testimonials and Reviews: Leveraging positive customer feedback and online reviews to build trust and demonstrate their commitment to satisfaction.
  • Roadside Assistance Partnerships: While not a direct service, Caliber often partners with towing companies and rental car agencies to offer seamless assistance after an accident.
  • Community Involvement: Participation in community initiatives and charitable programs, which helps build a positive brand image.

For the most current and specific details on services or any applicable promotions, local users are always encouraged to visit the official Caliber Collision website and utilize their location finder to contact their nearest center directly. Their extensive network and commitment to quality position them as a reliable and professional choice within the Auto Repair Stations category for anyone requiring comprehensive collision repair services.

Caliber Collision Photos

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Caliber Collision Location

Caliber Collision Customer Reviews

I used Caliber Collision for the first time and it was a great experience. Eddie was very helpful and when I explained I needed my car done in one day, he made preparations in advance so that it could happen. I dropped off at 830am and picked it up at 430pm...all around great service.

Apr 16, 2025 · Michael Donkis

The whole team was extremely knowledgeable, helpful and kind. They updated me regularly on the status of my vehicle and spent as much time as I needed to understand the repairs. They also double-checked all important info to confirm my preferences and to insure satisfaction. I would highly recommend this shop and would return if ever needed their services again.

Jan 01, 2025 · Elizabeth Sloan

I've been there unfortunately because accidents and car issues a few times. Sev Jabadarian has been fantastic. I trust him 100% and I think you should too. They do a great job and they work really well with all insurance companies. Top notch body shop!

Apr 03, 2025 · Kevin Topdjian

Sev and team were phenomenal to work with. If you have a body repair to make, big or small, you can trust that they have the best interest of you and your vehicle in mind. Will absolutely return the next time I need maintenance on my Alfa Romeo!

May 02, 2025 · Randall Auna

The single best body shop I've ever worked with. I checked in my car and they've been super responsive in updating me with the status. Whenever I call, they pickup immediately. Sev was very nice, professional and incredibly helpful and Alec from the repairs department was amazing -- truly going above and beyond. It's people like them that remind you of the kindness of humanity. Car looks great, and very happy. Thank you Sev, Alec and the entire team

Mar 11, 2024 · Brad H