Caliber Collision

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 503-304-1159
- www.caliber.com
- 5350 River Rd N, Keizer, OR 97303, USA
Operating Hours
Caliber Collision Introduce
For individuals facing the aftermath of a vehicle collision, **Caliber Collision** stands as a nationally recognized and highly prominent **Auto Repair Station** specializing in comprehensive auto body and collision repair services. Unlike general mechanical repair shops that focus on engine, brake, or transmission issues, Caliber Collision's expertise is singularly dedicated to restoring vehicles to their pre-accident condition, both structurally and aesthetically. As one of the largest and most trusted names in the collision repair industry, Caliber Collision offers a seamless and stress-free experience for drivers navigating the complexities of post-accident vehicle care, providing a crucial service for millions of vehicle owners across the United States.
The **environment** at a Caliber Collision center is meticulously designed to instill confidence and professionalism. Upon entering, customers are typically greeted by a clean, organized, and welcoming reception area, often with comfortable seating and amenities. The overall atmosphere aims to be reassuring during what can be a stressful time for vehicle owners. Beyond the customer-facing areas, the actual repair facility, while not always visible to the public, is a testament to cutting-edge technology and efficient workflow. Caliber Collision centers are equipped with state-of-the-art diagnostic tools, precision frame straightening equipment, advanced paint booths, and specialized welding apparatus. The workshops are maintained to high standards of cleanliness and order, reflecting the precision and care taken with each vehicle. This commitment to a well-maintained and technologically advanced environment ensures that all repairs, from minor dents to major structural damage, are performed with the utmost accuracy and quality, adhering to manufacturer specifications and industry best practices.
The **services offered by Caliber Collision** are exclusively focused on comprehensive auto body and collision repair. Their expertise covers a wide spectrum of post-accident needs, ensuring that vehicles are not only aesthetically restored but also structurally sound and safe to drive. Key services include:
- **Collision Repair:** This is their core service, addressing all types of damage resulting from accidents, from minor fender benders to extensive structural damage. This involves disassembling damaged parts, assessing underlying issues, and performing necessary repairs or replacements.
- **Auto Body Repair:** Beyond collision-specific damage, they handle various auto body issues such as dents, dings, scratches, and scrapes that might not be accident-related but affect the vehicle's appearance.
- **Paint Services:** Utilizing advanced color-matching technology and high-quality paints, Caliber Collision restores a vehicle's finish to its original factory appearance. This includes full repaints, panel painting, and clear coat application.
- **Paintless Dent Repair (PDR):** For minor dents and dings where the paint surface is not compromised, PDR is an efficient and cost-effective method to remove the imperfections without the need for sanding, filling, or repainting.
- **Frame Straightening:** Using sophisticated measuring systems, technicians meticulously restore a vehicle's frame to its original factory specifications, which is crucial for safety and proper wheel alignment after a significant impact.
- **Bumper Repair and Replacement:** Addressing damage to both front and rear bumpers, whether it's repairable plastic welding or complete replacement.
- **Glass Replacement:** While not their primary focus, they often facilitate or manage the replacement of damaged auto glass (windshields, side windows) as part of a larger collision repair.
- **Restoration Services:** For classic cars or vehicles requiring significant restoration work after extensive damage, Caliber Collision may offer specialized services to bring them back to life.
- **ADAS Calibration:** With the increasing integration of Advanced Driver-Assistance Systems (ADAS) in modern vehicles, sensors and cameras often need recalibration after collision repairs, especially if they are mounted on damaged areas or the windshield. Caliber Collision is equipped to perform or manage these crucial calibrations to ensure safety systems function correctly.
The distinguishing **features that set Caliber Collision apart** are deeply rooted in their scale, industry leadership, and commitment to customer satisfaction. These include:
- **Nationwide Network:** As a large enterprise, Caliber Collision boasts a vast network of repair centers across the country, providing consistent service quality and accessibility to a broad customer base. This also simplifies the process for insurance companies.
- **Direct Repair Program (DRP) Relationships:** Caliber Collision maintains strong relationships with virtually all major insurance carriers through DRPs. This means they are pre-approved by insurance companies, streamlining the claims process, facilitating faster approvals, and often allowing customers to go directly to Caliber for repairs without multiple estimates.
- **I-CAR Gold Class Certification:** Many Caliber Collision locations hold the I-CAR Gold Class designation, which signifies that their technicians have received the highest level of training in the collision repair industry. This ensures expertise in repairing modern vehicles with advanced materials and technologies.
- **Manufacturer Certifications:** Caliber Collision invests in obtaining certifications from various vehicle manufacturers (e.g., Ford, Nissan, Mercedes-Benz, BMW). These certifications ensure that repairs are performed using manufacturer-approved tools, techniques, and parts, maintaining vehicle warranties and safety standards.
- **Commitment to Customer Service:** They emphasize a "Restoring the Rhythm of Your Life®" philosophy, aiming to make the repair process as smooth and stress-free as possible. This includes transparent communication, assistance with insurance claims, and timely updates.
- **Lifetime Warranty:** Caliber Collision typically offers a limited lifetime warranty on their repairs, providing customers with long-term peace of mind regarding the quality and durability of the work performed.
- **Advanced Technology & Equipment:** Continuous investment in the latest repair technology, including computerized measuring systems, advanced welding equipment, and sophisticated paint booths, ensures high-quality and precise repairs.
- **Focus on Safety:** All repairs are performed with a paramount focus on restoring the vehicle to its pre-accident safety standards, including structural integrity and proper functioning of safety features.
Regarding **promotional information**, Caliber Collision leverages its industry leadership and customer-centric approach to attract and retain clients. Their promotional strategies are often comprehensive and include:
- **Emphasis on Insurance Partnerships:** A cornerstone of their promotion is highlighting their DRP relationships, assuring customers of a hassle-free insurance claims process and direct coordination with their carrier.
- **Digital Presence:** A robust online presence featuring an intuitive website for appointment scheduling, online photo estimates, location finders, and detailed explanations of their services. They also utilize social media for engagement and updates.
- **Customer Testimonials and Reviews:** Showcasing positive customer experiences to build trust and demonstrate their commitment to satisfaction.
- **Lifetime Warranty Promotion:** Actively advertising their limited lifetime warranty on repairs as a significant assurance of quality.
- **Manufacturer Certifications:** Highlighting their OEM certifications to demonstrate their expertise in repairing specific vehicle brands according to factory standards.
- **Before & After Galleries:** Displaying images of repaired vehicles to visually demonstrate the quality of their work.
- **Community Involvement:** Participating in local events, sponsorships, and charitable initiatives to build goodwill and brand recognition within the communities they serve.
- **Convenience Offerings:** Promoting features like online scheduling, vehicle status updates, and potentially rental car assistance or towing services to simplify the customer journey.
- **Brand Consistency:** Maintaining a consistent brand image and service quality across all their locations, reinforcing their reputation as a reliable choice.
In essence, Caliber Collision positions itself as the premier choice for collision repair by combining industry-leading expertise, advanced technology, a customer-first philosophy, and seamless integration with insurance providers, all aimed at "Restoring the Rhythm of Your Life®."
Caliber Collision Photos
Caliber Collision Location
Caliber Collision Customer Reviews
My experience with this shop was disappointing and would not recommend to any family or friend, even my insurance (State Farm) was dissapointed with the treatment of my vehicle. I dropped off my vehicle and made sure I let the adjuster know what items I'm going to keep regardless of what insurance covers as many aftermarket parts are not covered to their full extent and were still working properly as my incident was cosmetically minor. Parts that their techs removed were left outside under no cover, about $500 worth of lights went missing, and before they decided to file my vehicle as a total loss they had already left my car exposed to enough moisture that mold was in all seats. This claim took many months to settle due to the possibility of a second opinion regarding the estimate and claim of total loss, however the car was taken apart to an extent that made it not worth the effort with a full schedule like mine. Estimator I was given was made full aware of stolen items but preferred the insurance to deal with it and shrug it off as "I don't know what happened." I have a new car I'm using my old parts and keep running into missing components, damaged tabs, and corrosion from parts they placed in sealed bags with moisture trapped inside. I was warned but figured it was my insurances' preferred vendor so go with the flow and hope for the best, big mistake.
May 17, 2025 · Ivan
My vehicle was repaired in a timely manner. When I picked it up, the steering wheel had been installed slightly crooked. I reached out to Marne and she had me bring it in right away to get evaluated. They promptly scheduled a follow up appointment to correct the problem while working within my limited availability to be without my car. Communication was exceptional during the entire process.
Feb 13, 2025 · Susan Wilson
Honestly is the most depressing experience I ever had. I bring my car because I thought this guys were professional but the ended up trying to put hand on other areas who doesn't had morning to do with the bumper wow shahe on you caliber coalition for trying to reap me off even the manager say that he m-be have to remove the transmission to make the thing according with their policy's I and their statement was, oh no the not going to cost you nothing, Really the insurance have to pay, wow I responded back to him really I will pay the insurance will increase my bill on the end of the day on the end of the day I will pay 😂😂😂😂 BBB the should investigate this company For generate job this is the damage I wanted the to fixe and the say the job done will costore then the car really shem on caliber colitio for make big thing , They try make million dollars out of 50 ce6 this company the unprofessional and take their own power authority in someone else in my property This is for every body who has been treated unprofessional by caliber coalition we should fele a lawsuit against them
Sep 18, 2024 · Jose p Ibarra
Not real impressed. My 4runner was hit in the door and needed replaced. They replaced the door, and of course had to blend into the fender and rear door. In doing, so they found some previous work had been done to the fender that was shoddy. Obviously that isnt their fault. However, instead of calling me and notifying me, they continued with the repair, leaving my front fender and bumper fitment looking worse than when it came in. Then explained why it looked like crap when I showed up. If I would have known, I would of just paid to r&r a new fender while it was all apart. Definitely won't use Caliber again or recommend. Update: 1 day after picking up my vehicle a window track or the regulator is loose, and pops and shudders while lowering the window. So now I have to take it back in. By far one of the worst experiences I've ever had with a repair shop. Lowered rating from 2 stars to 1.
Dec 22, 2024 · Tyler Snider
This place was recommended by USAA. I was hesitant at first because my car is brand new, but since my insurance backed Caliber. I went for it and took my chances with them. Let me tell you it was a long experience but well worth the wait! They kept me informed through an easy text and sometimes a quick phone call. Honestly, it was worth the wait because my tail gate/ trunk looks like glass again and can’t even tell my three year old smashed it in with the garage door, haha. Anyways I am beyond grateful for the whole squad down at Caliber Collision. Ps the general manager is absolutely amazing at being a person and ensuring you are happy with the work! Thank you, so much.
Jun 02, 2022 · john renzi
More Auto Repair Stations Near Me

Jiffy Lube
4850 River Rd N, Keizer, OR 97303, USA
(923)
Close Now

NAPA Auto Parts
4715 River Rd N, Keizer, OR 97303, USA
(86)
Close Now

Trinity's Quality Auto Care
6558 Wheatland Rd N, Keizer, OR 97303, USA
(920)
Close Now

Tim's Shop LLC
1091 Chemawa Rd N, Keizer, OR 97303, USA
(16)
Close Now

ANR Auto LLC
1091 Chemawa Rd N Suit 1A, Keizer, OR 97303, USA
(14)
Close Now

O'Reilly Auto Parts
4297 River Rd N, Keizer, OR 97303, USA
(287)
Close Now

MK Auto Tint
6256 Nicklaus Loop N, Keizer, OR 97303, USA
(9)
Close Now

Mobile RV Repair and Services
396 Russett Dr N, Keizer, OR 97303, USA
(28)
Close Now

Martinez Tire Center
4210 River Rd N, Keizer, OR 97303, USA
(154)
Close Now

Oil Can Henry's
4225 River Rd N, Keizer, OR 97303, USA
(102)
Close Now

Valvoline Instant Oil Change
4225 River Rd N, Keizer, OR 97303, USA
(312)
Close Now

AutoZone Auto Parts
4080 River Rd N, Keizer, OR 97303, USA
(458)
Close Now

Recommended
salvage yards riverside ca
(607)
+1 800-962-22773760 Pyrite St, Riverside, CA 92509, USA
clean energy fuel station
8 Grand Blvd, Brentwood, NY 11717, USA
george's fontana
(242)
+1 909-822-34029684 Sierra Ave., Fontana, CA 92335, USA
smog check in san fernando ca
(48)
+1 661-944-290037855 90th St E #B, Littlerock, CA 93543, USA
autozone auto parts aberdeen car parts
(906)
+1 818-485-052113200 Osborne St, Arleta, CA 91331, USA
empire mazda service & parts
(142)
+1 631-479-3874660 E Jericho Turnpike, Huntington Station, NY 11746, USA
Related Categories
Popular

How to Find Emergency Towing After an Accident – Reliable Steps and Tips
Jun 06, 2025
Expert Towing Services for Classic Cars: Safe and Specialized Transport
Jun 06, 2025
Roadside Assistance Tips for New Drivers – Essential Safety and Help Advice
Jun 06, 2025
How to Find Towing Companies Near Me Open Now: A Practical Guide
Jun 06, 2025
How to Get Your Car Towed Without Damage – Expert Tips for Safe Vehicle Towing
Jun 06, 2025
Reliable Towing Services for Heavy Trucks Near Me: What You Need to Know
Jun 06, 2025
Essential Steps to Take If Your Car’s Brakes Fail on the Road
Jun 06, 2025