Cadillac of Novi - Service & Parts

Cadillac of Novi - Service & Parts ico

(40 reviews)

Auto Repair StationsMichiganOakland CountyNoviGrand River Avenue

Oakland County . Michigan

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  • Intro
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  • Location
  • Reviews
  • +1 248-476-4466
  • www.cadillacofnovi.com
  • 41350 Grand River Ave, Novi, MI 48375, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

Cadillac of Novi - Service & Parts Introduce

Cadillac of Novi - Service & Parts is a trusted destination for all your car repair and maintenance needs. Located at 41350 Grand River Ave, Novi, MI 48375, this establishment has become a reliable name in the auto care industry. Known for its commitment to quality and customer satisfaction, Cadillac of Novi provides a wide range of services tailored to meet the unique requirements of each vehicle and driver.

The store is open Monday through Friday from 7:00 AM to 6:00 PM, offering convenient access during standard work hours. On Saturdays, they extend their service hours from 9:00 AM to 2:00 PM to accommodate weekend repairs. Sunday is closed, allowing the team to rest and recharge for the next week's challenges.

Cadillac of Novi - Service & Parts offers a comprehensive array of services designed to keep your vehicle running smoothly. Their expertise includes routine maintenance, such as oil changes and tire rotations, as well as more complex repairs. The store is also a go-to destination for finding genuine Cadillac parts, ensuring your vehicle receives the highest quality components available.

One of the standout features of this establishment is its focus on customer care. The service team at Cadillac of Novi is known for their professionalism and dedication to resolving issues efficiently. Whether you're dealing with a minor tune-up or a major repair, their team is equipped to handle it with expertise. They also provide loaner vehicles and a shuttle service, making the repair process less stressful for customers.

Specializing in diagnostics and collision repairs, Cadillac of Novi - Service & Parts ensures that your vehicle is not only repaired but restored to its original condition. Their team of skilled technicians undergoes rigorous training to stay updated with the latest advancements in automotive technology, ensuring they can handle even the most challenging repair jobs.

Customers have praised the establishment for its friendly and professional staff. Many have highlighted the seamless process from scheduling appointments to receiving updates on their vehicle's status. The store's commitment to transparency and clear communication has built a strong foundation of trust among its clients.

Cadillac of Novi - Service & Parts also offers promotional deals and discounts throughout the year, ensuring that high-quality auto care remains affordable for all customers. Whether you're bringing your vehicle in for routine maintenance or unexpected repairs, there's always an offer to help you save.

  • Customers have consistently praised Cadillac of Novi for its exceptional service. One review highlighted the amazing experience with Derek and his team, who were not only friendly but also effective in resolving complex issues.
  • Amy C shared a positive experience, noting the staff's professionalism and the store's helpfulness in providing loaner vehicles during repairs.
  • Another customer appreciated the follow-up call after completing the repair to ensure everything was working as expected.

Cadillac of Novi - Service & Parts stands out as a beacon of reliability and excellence in the auto care industry. Their commitment to quality, coupled with their dedication to exceptional customer service, makes them a top choice for drivers in Novi and surrounding areas. Visit them today to experience the difference of truly personalized auto care.

Cadillac of Novi - Service & Parts Photos

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Cadillac of Novi - Service & Parts Location

Cadillac of Novi - Service & Parts Customer Reviews

The Cadillac of Novi service team were amazing. Derek & Cocao, including the rest of the team were great at communicating and problem solving. My vehicle had a unique situation, but they were able to provide loaner vehicles and ultimately resolve the issues. I recommend this team to service your vehicle.

Oct 17, 2024 · J Hall

First time dealing with the service department.( everyone that I was greeted by in the service area was friendly) First time having any issues with my 2018 xt5. I called on Saturday spoke to Aisha she got me in on Monday. I was very nervous and she was very friendly and helpful. Was able to get what I needed fixed that day, during that visit she informed me of another problem that needs to be addressed- unfortunately I will have to be back but at least I know I will be in great hands.Amy C

Sep 24, 2024 · amy caudill

Nice and smooth, easy, and zero pressure great group of people, haven't seen this kind of treatment since the 80s, Thanks Jeremy

Jan 28, 2025 · Jim Coleman

Thank you Matt Burrell for all the hard work and patience shown to me in finding the right XT5 for me at the right price. You really made the process so much easier and I know this will be a lasting relationship. I plan to share your contact with friends and family. Thanks again!

Oct 02, 2023 · Kimberly Galin

In all fairness to the dealership, I did want to drop a note that the manager did everything that he could to try to remedy my complaints.Many places don’t take the time or interest.

Jan 01, 2025 · Kacy Hare