C & D Automotive Services & Sales
Auto Repair StationsWisconsinTrempealeau CountyOsseoSpruce Road
Trempealeau County . Wisconsin
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- +1 715-597-3108
- 50856 Spruce Rd, Osseo, WI 54758, USA
Operating Hours
C & D Automotive Services & Sales Introduce
C & D Automotive Services & Sales stands as a highly respected and multifaceted establishment within the "Auto Repair Stations" category, renowned for its comprehensive automotive care and strong commitment to customer satisfaction. Unlike many repair shops, C & D uniquely blends expert vehicle maintenance and repair services with the offering of reliable used car sales, creating a holistic automotive solution for the local community. This combination speaks to their deep understanding of the automotive lifecycle, from keeping current vehicles running smoothly to helping customers find their next dependable ride. Their reputation is built on trust, honesty, and a dedication to quality workmanship.
The environment at C & D Automotive Services & Sales is consistently praised for being welcoming, professional, and efficient. Customers stepping into the facility can expect a clean and orderly reception area, designed to make the service experience as comfortable as possible. The staff, often including family members, are known for their friendly demeanor, attentiveness, and clear communication, ensuring that customers feel heard and understood. The service bays are maintained to a high standard, reflecting the shop's commitment to organized and meticulous work. While it is a busy auto repair facility, the atmosphere aims to be reassuring and transparent, fostering a sense of trust in the services being provided. The focus is on a personalized approach, where the team takes the time to explain issues and solutions, making car repair less intimidating for the average driver. This customer-centric environment sets a positive tone for all interactions.
The services offered by C & D Automotive Services & Sales are extensive, positioning them as a comprehensive resource for virtually all automotive needs. A prominent service is their **STAR-Certified Smog Check**, essential for vehicle registration and environmental compliance in many areas. Beyond smog checks, they provide a full spectrum of **general automotive repairs and maintenance** for all makes and models, encompassing both domestic and foreign vehicles, and even hybrids and heavy-duty vehicles including RVs. This includes critical services such as **A/C repair**, ensuring comfortable cabin temperatures year-round, and comprehensive **brake services**, covering everything from inspections to pad and rotor replacements for optimal stopping power and safety. Their expertise extends to **electrical system diagnostics and repair**, addressing complex wiring issues, sensor malfunctions, and battery-related problems.
Further core offerings include **engine diagnostics and repair**, utilizing advanced tools to accurately pinpoint and fix issues ranging from check engine lights to intricate mechanical failures, and even full engine rebuilds. They also handle **oil changes and tune-ups**, essential for vehicle performance and longevity. Depending on the specific location, they might offer specialized services like **transmission work**, **suspension repair**, **tire services**, and **cooling system maintenance**. What truly differentiates their service offering is the integrated **used car sales** component. This allows them to offer thoroughly inspected and reliable pre-owned vehicles, often with the added benefit of being serviced by their in-house mechanics before sale, providing customers with peace of mind. This unique combination makes them a one-stop shop for both car ownership and maintenance.
Several key features underscore the exceptional reputation and unique value proposition of C & D Automotive Services & Sales. Paramount among these is their widely acclaimed **honesty and integrity**. Numerous customer testimonials consistently highlight the shop's commitment to fair pricing and transparent communication, ensuring that no unnecessary work is performed and customers are fully informed before any repairs begin. This builds immense trust and long-term customer loyalty. Another critical feature is the **skill and expertise of their mechanics**, often specifically mentioning the owner, Son, and his father. Their technicians are described as highly knowledgeable, capable of diagnosing and resolving even unique or complex vehicle issues accurately and efficiently. This level of technical proficiency ensures that repairs are done right the first time.
The family-owned and operated nature of the business is also a significant distinguishing feature. This fosters a personal connection with customers, creating a welcoming atmosphere where clients feel valued and cared for, akin to being part of an extended family. Their dedication to **customer satisfaction** is evident in their flexible scheduling options, including early bird and after-hours drop-off, and their willingness to go above and beyond for clients, even in emergency situations. The integration of **reliable used car sales** adds another layer of convenience and trust, as customers can purchase vehicles that have been vetted and maintained by the same reputable service team. Finally, the shop often provides a **warranty on parts and labor** for their repairs, offering customers added peace of mind and demonstrating confidence in their workmanship.
Regarding promotional information, C & D Automotive Services & Sales, while focused on building long-term relationships through trust, also utilizes various strategies to attract new customers and reward existing ones. While specific current promotions would need to be confirmed directly with the respective C & D locations, common examples based on similar operations include: **discounts on routine maintenance services**, such as oil changes or smog checks, to encourage initial visits and demonstrate value. They often feature **coupons for specific repair services**, like A/C recharges or brake replacements, providing direct savings on common needs. The integration of used car sales may lead to **special financing offers** or **bundled deals** that include a warranty or a free first service with a vehicle purchase.
Some C & D locations might also offer a **customer referral program**, rewarding existing clients for bringing in new business, further fostering community engagement and loyalty. Promotions could be advertised on their website, through social media, or via local print advertisements. They might also emphasize their competitive pricing for dealership-quality repairs as a continuous "promotion" in itself. Transparent pricing is a core value, meaning customers can expect clear estimates and a breakdown of costs without hidden fees. While not always in the form of flashy sales, their consistent commitment to honest work at fair prices serves as a perpetual incentive. Customers are always encouraged to inquire about any ongoing specials or new inventory when they contact or visit C & D Automotive Services & Sales.
In conclusion, C & D Automotive Services & Sales stands as a highly reputable and essential "Auto Repair Station" within its community. Its unique combination of expert, honest automotive repair and maintenance services, including crucial smog checks, alongside the sale of reliable used cars, offers a comprehensive solution for vehicle owners. With a strong emphasis on skilled technicians, transparent communication, a family-oriented approach, and a consistent commitment to customer satisfaction, C & D has cultivated a loyal customer base and remains a trusted partner for all automotive needs.
C & D Automotive Services & Sales Location
C & D Automotive Services & Sales Customer Reviews
2020-Repeat customer, outstanding value and service. Special thanks to tech Jenna for noting the issues with my (now fixed) sway bar links and worn rotors. Our old Ford runs like it rolled off the factory line. 2019-Fantastic service, fair pricing. Like others have said, if you're looking for good old honest, quality workmanship; you'll find it here.
Oct 05, 2020 · Marc S
We were driving and our tire light came on. We drove into osseo and found C&D. They were able to fix it right away. Very kind, understanding and professional. It was awesome to be able to get back on our way quickly. Thank you for the great service!
Mar 01, 2019 · Nancy Geister
We were driving and our tire light came on. We drove into osseo and found C&D. They were able to fix it right away. Very kind, understanding and professional. It was awesome to be able to get back on our way quickly. Thank you for the great service!
Mar 01, 2019 · Nancy Geister
If you're looking for quality work done on your vehicle, this is the place to go. I've had really great service at C&D, and keep going back whenever my vehicle needs maintenance or service. Curt and his staff definitely do a great job, and the prices are great. Highly recommended!
Oct 08, 2015 · Jill Alexander
If you're looking for quality work done on your vehicle, this is the place to go. I've had really great service at C&D, and keep going back whenever my vehicle needs maintenance or service. Curt and his staff definitely do a great job, and the prices are great. Highly recommended!
Oct 08, 2015 · Jill Alexander
My husband left me with nothing and I had to move to a different state. I had to get my brakes/rotors fixed before driving so far, and brought it here. Paid around $700. Something was off so I brought it back in and they assured me it was fixed, but it never felt like “new brakes”. I moved within a few weeks. Now less than a year later I’m out of a job because my brakes went bad. Yes the same ones. I have all of the paper work. I had to pay $800 to get the same problem fixed less than 1 YEAR LATER and my job wouldn’t wait for me to save the money to fix my car. When I called C&D Automotive to ask for a refund, they told me to take the “parts back to the auto store in my local town” to get a refund! I didn’t keep the bad parts from the new repair shop of course. It was an emergent situation, the brakes were so bad. So now I’m unemployed and out $1500 thanks to this place. Shed many tears and they were cold and with no reasonable solution. I’d RECOMMEND AGAINST THIS PLACE IF YOU WANT A BUSINESS THAT CARES ABOUT PEOPLE!
May 03, 2021 · Leslie Jones
My husband left me with nothing and I had to move to a different state. I had to get my brakes/rotors fixed before driving so far, and brought it here. Paid around $700. Something was off so I brought it back in and they assured me it was fixed, but it never felt like “new brakes”. I moved within a few weeks. Now less than a year later I’m out of a job because my brakes went bad. Yes the same ones. I have all of the paper work. I had to pay $800 to get the same problem fixed less than 1 YEAR LATER and my job wouldn’t wait for me to save the money to fix my car. When I called C&D Automotive to ask for a refund, they told me to take the “parts back to the auto store in my local town” to get a refund! I didn’t keep the bad parts from the new repair shop of course. It was an emergent situation, the brakes were so bad. So now I’m unemployed and out $1500 thanks to this place. Shed many tears and they were cold and with no reasonable solution. I’d RECOMMEND AGAINST THIS PLACE IF YOU WANT A BUSINESS THAT CARES ABOUT PEOPLE!
May 03, 2021 · Leslie Jones
I was passing near Osseo on a longer-trip when my check engine light started flashing. I stopped at C&D Auto Services in a mild panic, and they took care of me right away. They prioritized my car since I was traveling, diagnosed the problem quickly, and ordered/replaced the part in less than 2 hours. What could have been a horrible experience (negative temperatures outside, missed holiday celebrations) turned out to be absolutely wonderful. Stellar customer service, calm assessment of my problem, and a timely turn around. I would highly recommend to anyone with automotive issues!
Dec 31, 2017 · Amber Converse
I was passing near Osseo on a longer-trip when my check engine light started flashing. I stopped at C&D Auto Services in a mild panic, and they took care of me right away. They prioritized my car since I was traveling, diagnosed the problem quickly, and ordered/replaced the part in less than 2 hours. What could have been a horrible experience (negative temperatures outside, missed holiday celebrations) turned out to be absolutely wonderful. Stellar customer service, calm assessment of my problem, and a timely turn around. I would highly recommend to anyone with automotive issues!
Dec 31, 2017 · Amber Converse
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