country automotive

(7 reviews)

Auto Repair StationsWisconsinTrempealeau CountyPigeon FallsU.S. 53

Trempealeau County . Wisconsin

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Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday Closed
Saturday Closed
Sunday Closed

country automotive Introduce

For residents and those passing through Pigeon Falls, Wisconsin, seeking automotive services, Country Automotive is a local establishment located at 40218 US-53, Pigeon Falls, WI 54760, USA. Operating within the general "Auto Repair Stations" platform category, Country Automotive provides services that typically include both vehicle maintenance and repair, as well as the sale of pre-owned vehicles. When considering any automotive business, particularly one that combines sales and service, it is helpful to look at all available information to form a comprehensive understanding for potential local users.

The environment of an "Auto Repair Station" can significantly impact the customer experience. While specific details about the physical layout of Country Automotive are not provided, a typical facility within this category would generally include a service bay for vehicle repairs and a space for showcasing vehicles for sale. This could range from a simple lot to a small showroom. An organized and clean workshop area would suggest attention to detail in their repair processes. A customer reception area, however modest, would be expected for initial inquiries and discussions. Given that the business engages in both repair and sales, the environment might reflect a dual purpose, catering to both service appointments and prospective car buyers. The critical aspect of the environment is how it supports the overall customer interaction, from initial contact to the delivery of services or vehicles.

As an entity categorized under "Auto Repair Stations," Country Automotive would generally offer a variety of services typical of a local garage, in addition to vehicle sales. While a detailed service menu is not provided, common offerings for such a business would include:

  • General Vehicle Repair and Maintenance: This could encompass routine services like oil changes, tire rotations, brake inspections and repairs, and fluid checks.
  • Diagnostic Services: Addressing warning lights and identifying the root cause of vehicle malfunctions.
  • Basic Mechanical Repairs: Covering areas such as suspension work, exhaust system repairs, and minor engine issues.
  • Used Vehicle Sales: A significant aspect of their business, as indicated by customer reviews that refer to purchasing cars from them. This would involve acquiring, preparing, and selling pre-owned vehicles.
  • Vehicle Inspections: Potentially offering pre-purchase inspections for buyers or general safety checks.
The combination of sales and service means that the business aims to be a comprehensive automotive solution for its community, offering both a place to purchase a vehicle and a place to maintain or repair it.

The features of Country Automotive, based on publicly available customer reviews, present a mixed perspective that potential users should consider. One notable aspect, derived from customer feedback, is the sale of used vehicles. Customers explicitly mention purchasing cars from this establishment. However, the reviews also highlight significant concerns regarding the condition of sold vehicles. One customer reported spending "$5300 dollars on a car with non stop problems," including it breaking down twice shortly after purchase. Another customer stated that a "$3k car" was "told was it was in good shape and ready to drive but it ended up having a rusted out frame and when I took it home and put in on a hoist." These accounts suggest that the vehicles sold may have underlying issues that were not apparent at the time of purchase or adequately disclosed. A critical feature, therefore, becomes the thoroughness of pre-sale inspections and disclosure of vehicle conditions. Furthermore, a key feature observed is related to customer communication and problem resolution post-sale. One review indicates that after a phone call to Trent regarding issues, the customer "never received a call back" from the owner to resolve the problems. This suggests a potential area for improvement in post-purchase support and responsiveness to customer concerns. The issues mentioned, such as a "rusted out rear subframe" preventing alignment on an AWD vehicle, point to significant structural and safety concerns that directly impact vehicle handling and longevity, especially in winter conditions. This highlights the importance of independent pre-purchase inspections for potential buyers.

Given the available information, promotional efforts for Country Automotive would need to carefully balance their offerings with addressing customer concerns. For local users, general promotional information for an "Auto Repair Stations" business typically includes:

  • Service Offerings: Clearly listing the types of repair and maintenance services available, such as oil changes, brake service, diagnostics, etc.
  • Used Vehicle Inventory: If applicable, showcasing the available used cars. However, in light of the customer feedback, it would be important to emphasize any rigorous inspection processes or guarantees if they are implemented.
  • Contact Information: Prominently displaying their phone numbers, (715) 983-2224 and +1 715-983-2224, to facilitate inquiries and appointment scheduling.
  • Location: Highlighting their address at 40218 US-53, Pigeon Falls, WI 54760, for easy navigation.
However, considering the customer feedback, any promotional activities would also need to address the implied concerns regarding vehicle quality and customer follow-up. While direct advertising would typically focus on positive attributes like convenience and service range, potential customers are likely to research online reviews. Therefore, an objective approach for the business might involve actively seeking to improve the quality of their used vehicle inventory, ensuring thorough inspections are conducted and documented, and establishing a robust system for addressing post-sale customer concerns. Marketing efforts could emphasize any specific certifications of their technicians or any guarantees offered on their repair work. For vehicle sales, clearly stating that all vehicles are sold "as-is" if that is their policy, alongside encouraging independent pre-purchase inspections, would be a transparent approach. If the business were to implement improvements in vehicle quality checks and customer service response, these could then become new, positive promotional points, emphasizing a renewed commitment to customer satisfaction and vehicle reliability. Without such corrective actions, word-of-mouth and online reviews, as seen in the provided examples, will continue to shape public perception.

In conclusion, Country Automotive, operating as an "Auto Repair Station" in Pigeon Falls, WI, offers both vehicle repair services and used car sales. While it serves as a local option for automotive needs, potential customers should be aware of publicly available reviews that highlight significant concerns regarding the condition of vehicles sold and post-purchase communication. An objective assessment suggests that while the business provides essential local services, prospective buyers and service clients should conduct thorough due diligence, including independent inspections for vehicle purchases, to ensure their specific needs and expectations are met.

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country automotive Customer Reviews

Spent $5300 dollars on a car with non stop problems, car has broken down twice since purchasing. Sold me an awd vehicle that is unable to have an alignment due to a rusted out rear subframe. It will never handle well in winter weather as rear tires can’t be aligned. I made a phone call to the shop and talked to Trent who said he would have to owner call me to try to come up with a resolution to these issues and never received a call back.

Mar 25, 2025 · Jacob Ives

Bought a 3k car and told was it was in good shape and ready to drive but it ended up having a rusted out frame and when I took it home and put in on a hoist.

Apr 22, 2025 · Laedyn Mantzke

Great shop and atmosphere. Helpful in every way possible. Fixed my daughter's car when she was home from school. Very reasonable shop rate as well.

Apr 22, 2024 · Mike Knudtson

Sold me a 6k lemon with nonstop issues that were fixed up just enough where they wouldn't vlbe noticed for a couple months.

Mar 28, 2024 · Thayron Turner

FAST, knowable and listened to my concerns. Great hometown feeling with great affordable prices!

Nov 15, 2023 · Dina Aasen