C&C Equipment Repair ,INC

For businesses and individuals in Elk Grove Village, IL, and the surrounding regions who rely on trucks and heavy equipment, C&C Equipment Repair, INC operates as a specialized entity within the broader "Auto Repair Stations" category. While the name might suggest a general auto parts store, the provided reviews and external information strongly indicate that C&C Equipment Repair, INC functions primarily as a repair shop, with a particular focus on larger vehicles and machinery. Located at 1901 Pratt Blvd, Elk Grove Village, IL 60007, USA, this facility serves a niche but essential market for commercial and heavy-duty automotive needs. They can be contacted by phone at (847) 354-6870 or on their mobile at +1 847-354-6870.

As an "Auto Repair Station" specializing in equipment, C&C Equipment Repair, INC provides critical services for maintaining and repairing the often complex systems of trucks and heavy machinery. The services offered go beyond typical passenger car repairs and likely include:

• Truck Repairs: This is a core service, encompassing everything from engine and transmission issues to brake systems, suspension, and electrical problems specific to commercial trucks.
• Heavy Equipment Repair: This suggests expertise in repairing construction equipment, agricultural machinery, and other large, specialized vehicles.
• U-joint and Differential Seal Replacement: As explicitly mentioned in a customer review, these are common repair needs for trucks, indicating their capability to handle drivetrain components.
• Diagnostic Services: Essential for identifying complex issues in large vehicles, which often have advanced electronic and mechanical systems.
• Preventative Maintenance: To ensure the longevity and reliability of commercial fleets and heavy machinery.

Their focus on "equipment repair" clearly differentiates them from a standard auto parts store, indicating a service-oriented business rather than primarily a retail one. Online information, including a BBB profile, also lists them under "Auto Parts," and a "Find Truck Service" listing explicitly states "Repair Shop" and "Truck Repairs" and "Trailer Repairs," confirming their primary function.

The environment of C&C Equipment Repair, INC would typically be a large, industrial-grade facility equipped to handle the size and weight of trucks and heavy equipment. This would include:

• Multiple large service bays: Capable of accommodating commercial trucks and heavy machinery.
• Specialized lifting equipment: Such as heavy-duty hoists and jacks.
• Advanced diagnostic tools: Designed for commercial vehicle systems.
• A robust parts inventory: While they are a repair shop, they would likely stock or have quick access to a wide range of heavy-duty parts necessary for common repairs.
• Safety equipment and protocols: Crucial when working with large and powerful machinery.

The address on Pratt Blvd in Elk Grove Village, an area known for industrial businesses, further supports the likelihood of such a robust operational environment. While not explicitly stated, a professional heavy equipment repair shop would strive for an organized and efficient workspace to minimize downtime for their clients' vehicles.

The features of C&C Equipment Repair, INC, as gleaned from customer reviews, present a mixed picture. One highly positive review states, "Best repair shop near Chicago! My friend recommended me this shop and I was pleased with their work! I am and will be repaired only here because they have won my trust." This indicates that for some customers, C&C Equipment Repair, INC delivers excellent service, resulting in high levels of satisfaction and loyalty. The phrase "won my trust" is a strong endorsement, suggesting effective repairs, clear communication, and a positive overall experience.

However, another review details a highly negative experience: "I took my truck to this shop becouse of u joint broken. They told me the truck needs to change u joint and differential seal. They change both but after the driver left their shop and hit the road. The truck start shaking the seal start leaking. They charged me $970 for nothing. I had never seen such jock at all before. Be careful if you go there." This review highlights a critical concern where the repair allegedly worsened the initial problem, leading to a significant financial loss for the customer without a resolution. This contrasting feedback underscores that customer experiences can vary widely and points to potential inconsistencies in repair quality or post-service issue resolution. It also emphasizes the importance of thorough inspection and follow-up by customers after complex repairs.

Given the nature of the business and the reviews, key features of C&C Equipment Repair, INC include:

• Specialization in Truck and Heavy Equipment Repair: This is their core competency, differentiating them from general automotive shops.
• Capability for Complex Drivetrain Repairs: Evidenced by the U-joint and differential seal service.
• Potential for High Customer Satisfaction: As demonstrated by the positive review, indicating that when repairs are successful, customers are highly impressed.
• Varied Service Outcomes: The contrasting reviews suggest that while some repairs are completed to a high standard, others may result in unresolved issues or further complications.

It is important for potential customers to consider these varied experiences when deciding to engage with their services.

Regarding promotional information, specific, publicly advertised promotions for C&C Equipment Repair, INC are not available in the provided data. For specialized repair shops like this, promotions might differ from those of passenger car auto repair stations or parts stores. Potential promotions could include:

• Fleet service discounts: Offering reduced rates for businesses that bring multiple vehicles for service.
• New client incentives: A percentage off the first major repair for new commercial accounts.
• Seasonal maintenance checks for trucks/heavy equipment: Especially before or after peak operational seasons.
• Diagnostic specials: Offering discounted diagnostic services to encourage truck owners to bring their vehicles in.
• Warranty on repairs: A common offering in the industry to build trust and provide assurance on work performed.

Given the nature of heavy equipment and truck repair, word-of-mouth and established relationships with businesses are often significant drivers of client acquisition. For up-to-date promotional information, it is always recommended to contact C&C Equipment Repair, INC directly via their phone numbers.

In conclusion, C&C Equipment Repair, INC in Elk Grove Village, IL, primarily functions as an "Auto Repair Station" with a distinct specialization in servicing trucks and heavy equipment. While one customer lauded them as a highly trustworthy and effective repair shop, another reported a negative experience involving an unresolved issue and significant cost. This highlights the importance of thoroughness in heavy equipment repair and the potential for varied customer outcomes. Their services are geared towards complex mechanical and diagnostic work on large vehicles. For detailed service inquiries or information on potential promotions, direct communication with the center is advised.