Bunch Collision & Customs

Bunch Collision & Customs ico

(118 reviews)

Auto Repair StationsTennesseeSevier CountySeviervilleNewport Highway

Sevier County . Tennessee

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Bunch Collision & Customs Introduce

Bunch Collision & Customs stands as a reputable auto repair station, particularly recognized for its expertise in collision repair and custom automotive bodywork. While the prompt did not provide specific address or contact information, online resources indicate a strong presence and positive reputation, with customer reviews often referencing locations such as Sevierville, TN. As an integral part of the "Auto Repair Stations" category, Bunch Collision & Customs provides essential services and goods to vehicle owners who have experienced accidents or are looking to enhance the aesthetic and structural integrity of their cars and trucks.

The environment at Bunch Collision & Customs is characterized by professionalism and efficiency, as suggested by numerous customer testimonials. Collision repair shops typically feature dedicated bays for bodywork, painting, and detailing, equipped with specialized tools and technology for frame straightening, dent removal, and paint matching. Customers often report being impressed with the facility, indicating a clean, organized, and modern workshop designed to handle extensive vehicle damage. The customer service areas are likely set up to facilitate clear communication and comfortable waiting, reflecting a commitment to client satisfaction throughout the repair process. The emphasis on "modern technology" mentioned in some reviews further suggests an investment in up-to-date equipment and techniques, contributing to a high-quality repair environment.

Bunch Collision & Customs offers a comprehensive range of services primarily focused on **collision repair** and **custom bodywork**. Their core services include the repair of vehicle damage resulting from accidents, encompassing major body and frame repairs, as well as addressing issues with mechanical components, airbags, and suspension systems affected by impact. This involves meticulous work to restore the vehicle's structural integrity and appearance to pre-accident condition. Beyond major repairs, they also handle **minor dents and scratches**, utilizing techniques to seamlessly blend repairs with existing finishes. A significant aspect of their service is **custom painting** and **complete paint and body restoration**, as evidenced by customers praising their ability to transform a "boring" white truck into a "work of art." This indicates a high level of skill in automotive finishes and customization. Given the "Customs" in their name, it is also likely they offer specialized services such as custom body modifications, panel fabrication, fiberglass repair, and possibly rust replacement. Furthermore, they are adept at navigating the complexities of **insurance claims**, often working directly with insurance companies to ensure that repairs are covered and that customers are not left with out-of-pocket expenses. This comprehensive approach positions them as a full-service solution for automotive body and aesthetic needs.

The distinguishing features of Bunch Collision & Customs, repeatedly highlighted by satisfied customers, include their exceptional workmanship, seamless insurance coordination, rapid and accurate estimates, and outstanding customer communication. Customers consistently commend the "fantastic job" done on their vehicles, with results described as "excellent" and "perfect," as if "nothing had ever happened." This speaks to their high standards of quality and attention to detail in restoring vehicles. Their ability to provide a "rapid & accurate repair estimate" in minutes, often "exactly what I wanted and right in my price range," demonstrates efficiency and transparency from the outset. A major feature that alleviates customer stress is their proactive involvement in handling "all of the insurance issues," dealing directly with insurance companies to ensure proper coverage and a smooth process. The consistent communication throughout the repair process, keeping customers "informed about the progress" and providing updates, is also highly valued. Staff members are frequently praised for being "very knowledgeable and pleasurable to deal with," fostering a sense of trust and care. The "fast turn around time" further underscores their operational efficiency, delivering cars back to customers within or even ahead of estimated completion dates. This combination of quality, efficiency, and customer-centric service creates a highly positive experience, making them a preferred choice for auto body and custom work.

While specific, time-sensitive promotional offers from Bunch Collision & Customs are not detailed in the available public information, their strong reputation and customer-focused approach serve as their most significant promotional assets. In the collision repair industry, trust and quality of work are paramount, and Bunch Collision & Customs consistently earns high praise in these areas. Many auto body shops, including those with a strong reputation, often provide **free estimates** for collision repairs, which is a common and highly valued "promotional" service. This allows potential customers to understand the scope of work and cost without commitment. They are also likely to promote their ability to work with **all major insurance companies**, simplifying the claims process for customers. For custom work, they might offer consultations to discuss project scope and pricing. The consistent positive reviews and strong word-of-mouth recommendations are a testament to their successful promotion through quality service. Local users seeking collision repair or custom bodywork in the areas served by Bunch Collision & Customs are encouraged to contact them directly for a comprehensive estimate and to inquire about their process for handling insurance claims. Their proven track record of delivering excellent results and ensuring customer satisfaction speaks volumes about their value proposition.

Bunch Collision & Customs Photos

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Bunch Collision & Customs Location

Bunch Collision & Customs Customer Reviews

I am not typically one to write reviews, but for this one it is different. Some friends and I go to Gatlinburg all the way from Houston, TX for their Slammedenuff Show every year. When unloading the car off of the trailer after we arrived, the e-brake was not fully engaged, and the car ended up rolling right off the trailer, cracking my fiberglass front bumper in multiple different places. I tried to contact many different body shops in the area, hoping I would be able to get the bumper fixed before the show in a few days. They all stated they were "busy" and "booked out for the next few months" but had absolutely ZERO cars in their lots. Strange.... I was almost ready to give up, until we went by Bunch Collision & Customs. Mark Bunch, the man himself, offered his help to get the bumper fixed right. Despite him having a completely full parking lot, him and his team were able to get my bumper fixed before the show. The bumper even looked better than it did before it was cracked! I'll be honest, it was not the cheapest, BUT the QUALITY of work was WORTH EVERY PENNY. Hopefully nothing happens next year we go out to Gatlinburg, BUT if it does, and I need a body shop to do some work to the car, Bunch's has my vote 100%. All around, really nice, down to earth people, who take pride in the quality of work they offer!

Jan 02, 2024 · Drew King

Recently had my car repaired here and I have no complaints! The customer service was great, Mike was so kind, professional and great to work with! During the process of fixing my car, an indoor trim piece was damaged and Mike made sure to make it right and ordered and replaced the part, which was not cheap. Unfortunately these days, other businesses may have just denied the damage, but Mike did the right thing. Would absolutely recommend Bunch Collision!

Nov 26, 2024 · Crystal Guzman

totally blew me off when i came for an estimate, said “didn’t want to get involved with insurance” Due to another shop being involved. Well i only needed paint and he told me to find somebody else. I guess the capabilities were not there. Shame shame on the old guys side haha

Oct 03, 2022 · ::

Most knowledgeable shop around. They will be honest and lead you in the correct direction in regards to your vehicle. This is a family owned shop who only allows good work to leave their doors.

Sep 09, 2024 · Amber B

They do very fine work and know how to accomplish the job quickly! This company is one of my insurance's top rated Preferred Providers and they know how to get things done. We felt so comfortable working with the owners of Bunch Collision because they are so friendly and honest. They even arranged to have a rental car waiting for us when we brought our car in. So great working with this BUNCH!

Jul 28, 2021 · Judith Hanley