Brakes Plus

Brakes Plus ico

(1361 reviews)

Auto Repair StationsColoradoLarimer CountyFort CollinsMitchell Drive

Larimer County . Colorado

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 970-204-6800
  • www.brakesplus.com
  • 3801 Mitchell Dr, Fort Collins, CO 80525, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Brakes Plus Introduce

Located at 3801 Mitchell Dr, Fort Collins, CO 80525, USA, Brakes Plus operates as a dedicated and highly regarded Auto Repair Station within the Fort Collins community. While its name might suggest a specialization in brake services, Brakes Plus is a comprehensive automotive service center offering a wide array of repairs and maintenance solutions. As an "Auto Repair Station," it provides both essential services for vehicle upkeep and the sale of corresponding parts, establishing itself as a go-to destination for local vehicle owners seeking reliable and professional care.

Environment and Accessibility

The facility at Brakes Plus on Mitchell Drive is designed to facilitate efficient and high-quality automotive repair. While specific details about the interior aesthetics or waiting room amenities are not provided, the consistent positive feedback on service speed and customer satisfaction implies a well-organized and professional environment. Auto repair shops like Brakes Plus typically feature multiple service bays, advanced diagnostic equipment, and a clean workspace to ensure precise and timely repairs. The location itself in Fort Collins suggests easy accessibility for residents in the surrounding areas. Their operating hours generally accommodate typical customer schedules, usually running from Monday to Friday, providing ample opportunity for appointments and walk-ins.

Comprehensive Services and Expert Solutions

Brakes Plus, true to its category as an Auto Repair Station, offers an extensive range of services and provides the necessary parts to execute these repairs. While brakes are certainly a cornerstone of their expertise, their capabilities extend far beyond. Key services include:

  • Brake Services: Comprehensive inspection, diagnosis, repair, and replacement of all brake system components, including pads, rotors, calipers, and brake fluid. This is their namesake and a core competency.
  • Wheel Alignment: Expert alignment services for vehicles, crucial for tire longevity, fuel efficiency, and proper handling, as highlighted by a customer who got their "truck alignment fixed quickly."
  • Shock and Strut Replacement: Addressing issues with vehicle suspension for improved ride comfort, stability, and control, as one customer needed a "new set of shocks." This includes full suspension system checks and repairs.
  • Wheel Bearing Replacement: Essential service for addressing noise, vibration, or looseness in the wheels, as required by a customer in their review.
  • General Maintenance: Routine services like oil changes, fluid checks and flushes, filter replacements, and tire rotations.
  • Diagnostic Services: Utilizing advanced tools to accurately diagnose various vehicle issues, ensuring that repairs address the root cause of problems.
  • Other Mechanical Repairs: Covering a broad spectrum of mechanical issues that may arise in a vehicle, from engine performance to steering components.

In addition to services, Brakes Plus stocks and sells the necessary parts for their repairs, ensuring that only quality components are used for replacements. Their commitment to using "Master Technician" expertise, as evidenced by Ryan's work, indicates a high level of skill and problem-solving capability within their team.

Exceptional Features and Customer-Centric Approach

The standout feature of Brakes Plus, consistently echoed in customer reviews, is their exemplary customer service and the genuine professionalism of their staff. Individuals such as Chris, Gavin, Jacob, and Amy are repeatedly praised for their courteous, knowledgeable, and genuinely friendly demeanor. This contributes significantly to a positive customer experience, making the process of getting a car serviced less stressful. Key features include:

  • Knowledgeable Staff: Employees are described as "knowledgeable of the services" and capable of providing clear explanations. This helps customers understand the repairs needed and the work being done.
  • Courtesy and Friendliness: The team is noted for being "courteous, knowledgeable, and friendly in a genuine way," fostering a welcoming and trustworthy atmosphere.
  • Efficient Service: Repairs are performed "very quickly," and alignments are "fixed quickly," demonstrating their commitment to timely service and minimizing customer inconvenience.
  • Fair Pricing: Customers appreciate that "the pricing is fair," indicating transparency and reasonable costs for the services provided.
  • Trustworthiness: Perhaps the most significant feature is the establishment of trust. Customers explicitly state, "This place is a shop you can trust and they have earned my business going forward." This is a powerful endorsement in the automotive repair industry, where trust is paramount.
  • Ease of Appointment: The ability to "call and get an appointment" easily highlights their streamlined scheduling process.

The combination of skilled technicians (like Master Technician Ryan) and excellent front-office staff creates a seamless and satisfying experience for customers. Their commitment to resolving issues efficiently and effectively helps get customers "back out on the road" with confidence.

Promotional Information and Community Standing

Brakes Plus in Fort Collins effectively promotes itself through the consistent delivery of high-quality service, competitive pricing, and outstanding customer relations. The glowing customer reviews serve as a primary promotional tool, offering authentic testimonials that highlight their strengths. While specific seasonal discounts or special offers were not mentioned, the "fair pricing" and "helpful technicians" are inherent promotional advantages that attract and retain customers. Their clear dedication to building trust ensures long-term customer loyalty and positive word-of-mouth referrals. For individuals in Fort Collins seeking reliable automotive repair, particularly for brakes, alignments, and suspension issues, Brakes Plus, reachable at (970) 204-6800 or +1 970-204-6800, presents itself as a highly recommended and trustworthy option.

Brakes Plus Photos

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Brakes Plus Location

Brakes Plus Customer Reviews

Chris and Gavin were able to get my truck alignment fixed quickly. It was easy to call and get an appointment. They were knowledgeable of the services and had great customer service. I recommend this shop. The pricing is fair and the technicians are helpful.

Mar 03, 2025 · AJ

I moved to the area not long ago and in short order found myself in need of both a wheel bearing replacement and also a new set of shocks. The staff here was amazing, I mostly dealt with Jacob and Amy who were courteous, knowledgeable, and friendly in a genuine way. Master Technician Ryan was able to resolve my issues very quickly and get me back out on the road. This place is a shop you can trust and they have earned my business going forward.

May 17, 2025 · Jeremey Stephens

I had an amazing experience at Brakes Plus thanks to Gavin, the technician who worked on my vehicle. From start to finish, Gavin and the brakes plus team were professional, knowledgeable, and genuinely helpful. They took the time to explain everything clearly, answered all my questions, and made sure I felt confident about the service being done. The work was completed promptly and with great attention to detail. Highly recommend Brakes Plus!

May 08, 2025 · Maria Simser

EDIT: they added windshield fluid as a free service 🥹 I don’t live here but I’d drive here to service my car again. Timing: I called on a Thursday afternoon and needed an oil change as well as spare tire put on my 2003 4Runner. I got an apt Friday at 10:30a but flexibility all day. I chose this time. Greeted kindly & prompt by Kelly. Oversell: I was not pressured into the typical price gouging that happens at most car shops. Additionally, while I am working I heard another gal reassure a customer that they’ll never perform a service before consulting them & “I don’t want to charge you for any services that won’t actually help you.” Whether or not this is EnTiReLy true, it’s nice to hear. I had an oil change coupon which was honored, woo! Kelly noted that they were able to find the nail in my tire (rip). Luckily it was, “right in the center” and I should be able to take it to discount tire (recommended) to get it patched. I talked to Tara on the phone the day before, she was also great. It’s 11:20a as I type this. Service was estimated 45 min - 1 hour. I’ve been able to sit at a small desk space and work with their wifi. Lol. I think they’re finishing up… I can hear the insane squeak of my breaks. :’)

Jan 24, 2025 · Julianna M

I had a great experience at this shop. From the moment I walked in, Amy was incredibly welcoming and helpful during the check-in process. She made everything smooth and easy as well as explain the process. Grayson, the technician, did an excellent job on my vehicle. He was thorough and explained everything clearly. I really appreciate the great service and would highly recommend this shop to anyone in need of vehicle repairs

Mar 29, 2025 · Aspen Taylor