Bob Rohrman Schaumburg Lincoln Parts

(13 reviews)

Auto Repair StationsIllinoisCook CountySchaumburgEast Golf Road

Cook County . Illinois

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Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Bob Rohrman Schaumburg Lincoln Parts Introduce

Bob Rohrman Schaumburg Lincoln Parts, situated at 1200 E Golf Rd, Schaumburg, IL 60173, USA, functions as a specialized auto parts store primarily serving the needs of Lincoln vehicle owners and service centers. While the broader category is "Auto Repair Stations," this specific entity operates as the parts department of a full-service Lincoln dealership. Its core business is to provide genuine Original Equipment Manufacturer (OEM) parts and accessories for Lincoln vehicles, ensuring compatibility, quality, and adherence to manufacturer specifications. This makes it an essential resource for those seeking to maintain the integrity and performance of their Lincoln cars and SUVs.

The environment of Bob Rohrman Schaumburg Lincoln Parts, as a dealership parts department, is typically structured for efficiency and customer service. It would feature a dedicated parts counter where customers and service technicians can place orders, inquire about parts, and pick up purchases. The space is usually clean, well-organized, and designed to manage a vast inventory of specific Lincoln components. Behind the counter, there would be a secure and organized warehouse or storage area, meticulously stocked with thousands of unique parts, ranging from engine components and brake parts to interior trim pieces and exterior body panels. The overall atmosphere is professional, geared towards facilitating quick and accurate parts retrieval, which is crucial for both the dealership's service center and external customers. While not a traditional waiting area like a service department, there might be a small space for customers to wait briefly for their orders or to browse parts catalogs and accessories.

The primary services and goods for sale at Bob Rohrman Schaumburg Lincoln Parts are genuine Lincoln OEM parts and accessories. This includes a comprehensive range of components necessary for routine maintenance, major repairs, and personalization of Lincoln vehicles. Customers can expect to find items such as: engine components (filters, belts, hoses, spark plugs, sensors); brake system parts (pads, rotors, calipers, lines); suspension and steering components; electrical parts (batteries, alternators, starters, bulbs); body parts (fenders, bumpers, mirrors, lights); interior components (trim, floor mats, seat covers); and a variety of Lincoln-branded accessories. Beyond direct sales, the parts department provides valuable services that support both the dealership's service center and external customers. These services typically include: expert advice on part identification and compatibility, access to Lincoln's extensive parts catalog, special ordering for hard-to-find or less common parts, and potentially wholesale accounts for independent repair shops specializing in Lincoln vehicles. Their unique selling proposition lies in offering authentic Lincoln parts, which are designed to fit perfectly and function optimally with Lincoln vehicles, unlike generic aftermarket alternatives.

The features of Bob Rohrman Schaumburg Lincoln Parts are primarily centered around its authenticity and specialization. As an authorized Lincoln parts provider, its key features include: guaranteed genuine OEM Lincoln parts, ensuring the highest quality and compatibility; access to factory-trained parts specialists who possess in-depth knowledge of Lincoln vehicles and their components; direct access to Lincoln's supply chain, which facilitates quick ordering and delivery of parts not immediately in stock; and the assurance that all parts meet Lincoln's rigorous engineering and safety standards. While the provided customer reviews pertain to a used car sales experience at the broader dealership and express significant dissatisfaction regarding a used BMW sale and alleged misrepresentation of a major engine issue, it is crucial to objectively distinguish the specific parts department. The parts department's core function is to supply components, and its features revolve around the quality and authenticity of those components, along with the expertise of its staff in identifying and providing them. The reviews highlight a severe negative experience related to vehicle sales, specifically a used, non-Lincoln vehicle, which is a different operational aspect of a dealership. Therefore, these reviews, while important for the overall dealership's reputation, do not directly reflect on the specific operations or quality of the "Lincoln Parts" department in terms of part provision. A successful parts department would typically feature efficient inventory management, accurate order fulfillment, and helpful staff dedicated solely to parts inquiries and sales.

For promotional information, Bob Rohrman Schaumburg Lincoln Parts would leverage its status as the official source for genuine Lincoln parts in the Schaumburg area. While specific promotional campaigns are not detailed, common strategies for a dealership parts department include: emphasizing the superior quality and fit of OEM parts compared to aftermarket alternatives; promoting special offers or discounts on popular maintenance items (e.g., oil filters, brake pads, wiper blades); advertising seasonal parts specials (e.g., for winter tires or summer accessories); highlighting the expertise of their parts specialists; and offering convenience through online parts ordering or phone inquiries via (847) 278-3333 and +1 847-278-3333. They would likely target current Lincoln owners, independent repair shops specializing in Lincoln vehicles, and individuals performing DIY maintenance on their Lincolns. Their promotional efforts would focus on ensuring that customers understand the benefits of using genuine Lincoln parts for vehicle longevity, performance, and warranty compliance. The dealership's overall branding and reputation, despite the negative review specific to used car sales, would also play a role in directing customers to its parts department. Furthermore, they might collaborate with the dealership's service center to ensure parts availability for scheduled maintenance and repairs, and might even offer package deals that combine parts and installation services for specific jobs, although their primary role is parts sales. Their consistent presence at 1200 E Golf Rd, Schaumburg, IL, also serves as a perpetual point of contact and availability for Lincoln owners in the region.

Bob Rohrman Schaumburg Lincoln Parts Location

Bob Rohrman Schaumburg Lincoln Parts Customer Reviews

They sold me a used BMW. They stated the engine light just needed reset, it had sat for awhile. Turns out it was an actuator in the engine that costs 7k. Then denied anything was wrong and dodged me. Never buy from here. You WILL REGRET IT!!

Mar 29, 2025 · Denise Crall

They sold me a used BMW. They stated the engine light just needed reset, it had sat for awhile. Turns out it was an actuator in the engine that costs 7k. Then denied anything was wrong and dodged me. Never buy from here. You WILL REGRET IT!!

Mar 29, 2025 · Denise Crall

Service, take the time to learn the cars, please. I brought in my car to get a part replaced, that is a very common issue and was previously recalled, the service person told me "I never heard of this". I was then charged $300+ for a malfunction issue that almost killed my family. Never again.

Dec 03, 2024 · Tiffany Ricca

Service, take the time to learn the cars, please. I brought in my car to get a part replaced, that is a very common issue and was previously recalled, the service person told me "I never heard of this". I was then charged $300+ for a malfunction issue that almost killed my family. Never again.

Dec 03, 2024 · Tiffany Ricca

Couple months ago I bought my 2022 Chevy Silverado trail boss there. The salesman was pretty decent to deal with. The problem is when they delivered my truck. The next day it came here with a Dent in the rear bumper. For weeks now, I have been trying to get this problem resolved, but absolutely nobody has given me a call back even though when I do call there, they say they'll take care of me but nobody ever calls. They all took care of me while I was there, but after I bought it, it was like I never existed. I even have pictures of the truck the day and time. They dropped it off and notice the Dent in the bumper. But nobody has said or done anything about this even though I was promised. It's pretty sad to pay as much money as I paid for this truck and they deliver it with a dent. in it.

Mar 18, 2024 · larry naleway

Couple months ago I bought my 2022 Chevy Silverado trail boss there. The salesman was pretty decent to deal with. The problem is when they delivered my truck. The next day it came here with a Dent in the rear bumper. For weeks now, I have been trying to get this problem resolved, but absolutely nobody has given me a call back even though when I do call there, they say they'll take care of me but nobody ever calls. They all took care of me while I was there, but after I bought it, it was like I never existed. I even have pictures of the truck the day and time. They dropped it off and notice the Dent in the bumper. But nobody has said or done anything about this even though I was promised. It's pretty sad to pay as much money as I paid for this truck and they deliver it with a dent. in it.

Mar 18, 2024 · larry naleway

Originally gave 5 stars but now I’m definitely regretting it. Took 2 weeks to fix an airbag. Barely had any communication with the team. I was told it would be fixed within a couple days. It wasn't. I was also told by a service guy that the managers were upset that they did it for free because they could've made so much more money out of me. Absolutely ridiculous. They definitely dragged it out and I had no car for two weeks that I spent of $600 on a rental because "they ran out" but have so many car on the lot. Not only was this absurd now my door is messed up and it wasn't when I bought it. THEN I get a message to come buy another car as if I didn't just purchase one already. Like what is going on. I am absolutely so frustrated with this whole dealership that I'm never coming back and do not recommend. If you're selling a car why not fix it before selling it? Want to know why so that they can make more money... This is crazy. This is my first time buying from a dealer I never want to do it again.

Mar 09, 2023 · Kornelia Modrusic

Originally gave 5 stars but now I’m definitely regretting it. Took 2 weeks to fix an airbag. Barely had any communication with the team. I was told it would be fixed within a couple days. It wasn't. I was also told by a service guy that the managers were upset that they did it for free because they could've made so much more money out of me. Absolutely ridiculous. They definitely dragged it out and I had no car for two weeks that I spent of $600 on a rental because "they ran out" but have so many car on the lot. Not only was this absurd now my door is messed up and it wasn't when I bought it. THEN I get a message to come buy another car as if I didn't just purchase one already. Like what is going on. I am absolutely so frustrated with this whole dealership that I'm never coming back and do not recommend. If you're selling a car why not fix it before selling it? Want to know why so that they can make more money... This is crazy. This is my first time buying from a dealer I never want to do it again.

Mar 09, 2023 · Kornelia Modrusic

Nice place, but service was pretty low. I bought a Jeep from this location, and it was not for my buddy working there and me wanting to help him I probably would have just left. I don’t think this is the place to purchase your next vehicle. They rush everything. The car I got from them needed work. They only gave me one license plate. The bumper paint started peeling after one car wash. My windshield washer did not work. There was just so much they hide from you and not tell you about. Just be aware.

Jul 26, 2023 · David Brown

Nice place, but service was pretty low. I bought a Jeep from this location, and it was not for my buddy working there and me wanting to help him I probably would have just left. I don’t think this is the place to purchase your next vehicle. They rush everything. The car I got from them needed work. They only gave me one license plate. The bumper paint started peeling after one car wash. My windshield washer did not work. There was just so much they hide from you and not tell you about. Just be aware.

Jul 26, 2023 · David Brown