Bob & Bill's Services Station

My friend and were broken down on the road and the vehicle was completely disabled. I recommended my friend to call Bob and Bill's. He came out immediately and got the car off the road and back to their shop quickly and safely. They did a great job.

Mar 25, 2024 · Mike bren Brennan

This place was recommended to me by a neighboring automotive facility. I was excited to try them out and hopeful they could help me in a pinch. The gentleman I spoke with on the phone was very kind and indicated to me that he would be able to help and told me to come at 2:00 p.m. I showed up at 2:00 p.m. and there were no technicians in the shop due to being called out for broken down vehicles. That's not a problem, it happens, but when I asked the woman at the counter what the next steps were she simply told me she didn't know and when I inquired further to try to get her to make some sense of what I should be doing next since I left work to bring my vehicle in, she began to yell at me. When I asked her not to yell and told her it was inappropriate she defended her yelling by stating that "Well, you aren't understanding me!" I understand being frustrated with a customer who's not understanding what you're saying, but there should be a system in place when an appointment is missed, a way to communicate to your customer what the next steps are. And yelling is never the right answer. I wish this business lots of luck but they will never get business from me.

Jul 25, 2023 · Nicole DeLoi

I have a mid size truck - an International 4300 - with a leaky rear end. They fixed it, gave it a full service and got it back to me quick. Good guys that do good work. Next time it needs service I won’t even look around I’ll just take it there

May 12, 2023 · Alan Modracek

I brought my red truck into Bob and Bills for servicing. I needed rear end work done. It took 2 weeks supposedly waiting on parts. We got the vehicle back $3300 later with the rear end humming so loud that it was hard to hear in the cab and it wouldn’t shift gear. Confronted Bob with this and He said probably needs rear end work. Exactly what it went to him for, said this work is outside the warranty work? What? $3300 and have to bring it to someone else for rear end work. So not bring you car here if you want it fixed correctly for a fair price. This guy basically charged us $3300 for an axle, bearing and a hub. Receipt shows He changed a Brake Caliper and Brakes for $350, that was a flat out lie, I had brakes and calipers done 2 weeks prior to him working on this truck.

Oct 06, 2022 · Robert Heath

Bob & Bill's is a family owned and operated auto and truck shop that has been in business for a very long time. They are on the 3rd generation of mechanics. They work on trucks, cars, buses, etc. Pretty much anything that travels on the road. They also have a full service towing and recovery team for any size vehicle. They work quickly and efficiently to get your vehicle repaired at a reasonable price.

Oct 20, 2020 · Paul Katt