Blackwell Ford Parts Department

Blackwell Ford Parts Department, an integral part of Blackwell Ford Inc., serves as a comprehensive "Auto Repair Station" located at 41001 Plymouth Road, Plymouth, MI 48170. This establishment is a key resource for Ford owners and enthusiasts in the local area, providing a wide array of genuine Ford parts, quality aftermarket options, and exceptional service to maintain and enhance their vehicles. For inquiries and assistance, the Parts Department can be reached directly at (734) 453-2132.

The environment at Blackwell Ford, including its Parts Department and service areas, is designed to be customer-friendly and efficient. While specific details about the aesthetics of the parts counter itself are not explicitly stated, the overall dealership experience, as gathered from customer reviews, suggests a commitment to clean and organized facilities. Reviewers often mention a "nice waiting area" with amenities like free hot drinks, indicating a comfortable and professional environment where customers can relax while their vehicles are being serviced or while they await parts. The dealership maintains convenient business hours for its Parts Department, operating Monday through Friday from 8:00 AM to 6:00 PM, making it accessible for individuals with busy schedules. Both Saturday and Sunday are closed, which is typical for many dealership parts departments.

As a premier "Auto Repair Station," Blackwell Ford Parts Department offers a comprehensive range of services and goods tailored to Ford vehicles. Their primary offering includes both **Factory OEM (Original Equipment Manufacturer) and Aftermarket Parts**. This duality ensures that customers have choices, whether they prioritize the precise fit and quality assurance of genuine Ford parts or are looking for more cost-effective aftermarket alternatives. The availability of OEM parts is a significant advantage, as these parts are specifically designed and tested by Ford to ensure optimal performance, durability, and compatibility with your vehicle. This is crucial for maintaining vehicle integrity and often for upholding warranty coverage.

Beyond individual parts, Blackwell Ford Parts Department also carries an **extensive parts inventory** and a **full line of accessories**. This means that whether you're looking for a specific engine component, brake pads, filters, or simply want to personalize your Ford with floor mats, cargo organizers, or exterior styling enhancements, they are likely to have what you need in stock or can quickly order it. The "Parts & Accessories Request" system mentioned on their website allows customers to easily inquire about specific items by providing vehicle and part information, streamlining the procurement process.

The services offered by Blackwell Ford extend beyond just selling parts. As an integral part of an "Auto Repair Station," they naturally support the dealership's comprehensive service center. This includes:

• **Expert Certified Technicians:** The parts department works in conjunction with highly trained and certified technicians who are experts in servicing Ford vehicles. This ensures that any parts purchased are installed correctly and efficiently.

• **Advanced Diagnostic Equipment:** The service center utilizes advanced diagnostic tools to accurately identify issues and determine the exact parts required for repair, minimizing guesswork and ensuring effective solutions.

• **General Maintenance and Repairs:** From routine services like oil changes and tire rotations to more complex engine diagnostics, transmission repairs, and brake services, the parts department supplies the necessary components. Customer reviews frequently highlight efficient service for common tasks such as oil changes and tire rotations, often completed promptly.

• **Collision Repair:** Blackwell Ford also has a Body Shop, indicating they supply parts for collision repairs, ensuring that vehicles can be restored to their pre-accident condition using appropriate Ford parts.

• **Warranty Coverage:** Being an authorized Ford dealership, they handle warranty-related repairs, utilizing genuine parts covered under manufacturer warranties, which provides peace of mind for customers.

A key feature of Blackwell Ford Parts Department, highlighted by various customer experiences, is the **assistance from trained professionals**. Customers consistently praise the staff for their knowledge, courtesy, and effective communication. Reviewers note receiving prompt service, clear explanations of work being done, and accurate time estimates. Many also appreciate the dealership's "concierge service," which includes vehicle pickup and delivery, a significant convenience for many customers. This commitment to customer service is a recurring theme in reviews, with mentions of staff going "above and beyond" and providing "excellent service." The dealership also makes efforts to address negative feedback, indicating a proactive approach to continuous improvement in customer satisfaction.

Regarding promotional information, while specific daily deals or current promotions for the parts department are not extensively detailed, dealerships like Blackwell Ford often offer various incentives. These can include:

• **Competitive Prices:** Blackwell Ford explicitly states offering "competitive prices" on their parts, aiming to provide value to their customers.

• **Service Specials:** Dealerships frequently run service specials that may include discounts on parts for common maintenance tasks like brake jobs, battery replacements, or fluid flushes. These promotions are typically advertised on their website or directly to customers.

• **FordPass Rewards:** Ford often has loyalty programs like FordPass Rewards, where customers can earn points on service and parts purchases, which can then be redeemed for future services or parts. Some customers have mentioned using their FordPass points for services like "The Works" package (a comprehensive service including oil change, tire rotation, and vehicle inspection).

• **Seasonal Promotions:** Look out for seasonal offers on tires, accessories, or specific maintenance packages that align with changing weather conditions or driving needs.

In conclusion, Blackwell Ford Parts Department functions as a vital component of a comprehensive "Auto Repair Station" in Plymouth, MI. It provides local Ford owners with access to a vast inventory of both OEM and aftermarket parts, coupled with the expertise of certified technicians and a strong commitment to customer service. The professional environment, combined with convenient operating hours and various customer-focused features like vehicle pickup and delivery, makes it a highly reputable destination for all Ford parts and service needs. Their dedication to offering competitive prices and potential promotional opportunities further enhances their appeal, ensuring that customers receive quality products and services to keep their Ford vehicles performing at their best.