Big Brand Tire & Service

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  • +1 909-889-2626
  • www.bigbrandtire.com
  • 1267 N Waterman Ave, San Bernardino, CA 92404, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

Big Brand Tire & Service Introduce

For local users seeking a reliable and comprehensive automotive service provider, Big Brand Tire & Service stands as a prominent and well-established entity within the "Auto Repair Stations" platform category. This business excels in combining the essential functions of a tire retailer with a full-service auto repair center, offering a convenient one-stop solution for a vast array of vehicle needs. Their name accurately reflects their core offerings: a wide selection of major tire brands coupled with extensive automotive services.

Operating within the "Auto Repair Stations" category, Big Brand Tire & Service distinguishes itself by its dual emphasis. While a general auto repair station might specialize in mechanical fixes, Big Brand Tire & Service offers both the sale and installation of tires, alongside a broad spectrum of general automotive maintenance and repair services. This integrated approach is a significant advantage for customers, as they can address their tire needs and other vehicle service requirements at a single, trusted location. With a history spanning over 50 years and a growing presence across multiple states, they have solidified their reputation as a go-to provider for everyday drivers looking for value, quality, and comprehensive care for their vehicles.

The environment at Big Brand Tire & Service is designed to be both professional and customer-friendly. Upon arrival, customers typically enter a clean and well-organized retail area where a wide selection of tires from various reputable brands is often displayed, allowing for easy Browse. The customer waiting areas are generally comfortable, offering amenities such as free Wi-Fi, television, and potentially complimentary beverages, to ensure a pleasant experience while services are performed. The service bays themselves are equipped with modern automotive tools and diagnostic equipment, including lifts for vehicle access, tire mounting and balancing machines, and alignment racks, ensuring that technicians can perform services efficiently and accurately. The overall atmosphere prioritizes efficiency, transparency, and a welcoming approach, with staff ready to assist customers with their inquiries and guide them through their vehicle's service needs. The goal is to provide a smooth and reassuring experience from check-in to vehicle handover.

The services offered by Big Brand Tire & Service are extensive and cover virtually every aspect of routine automotive maintenance and repair. Their primary specialization is in tire services, which include the sale of a vast inventory of tires from leading brands (including Nitto, Cooper, Nexen, Sumitomo, Bridgestone, Hankook, Goodyear, Firestone, and Pirelli), professional tire installation, precise wheel balancing, tire rotation to ensure even wear and extend lifespan, and efficient flat tire repairs. They also offer crucial wheel alignment services to optimize vehicle handling and tire longevity. Beyond tires, their comprehensive auto repair offerings include essential preventative maintenance suchances as oil changes with various oil types (conventional, synthetic, high mileage), fluid checks and flushes, and scheduled factory maintenance. They are adept at performing critical repairs such as brake services (including inspection, pad replacement, and rotor repair), battery checks and replacements, and addressing issues with the suspension system. Additionally, many locations offer more specialized services like custom lifting or lowering of vehicles. They also conduct general vehicle inspections and provide estimates for various repairs, ensuring customers are fully informed about their vehicle's health. The breadth of their services makes them a versatile choice for everything from a simple tire pressure check to more involved mechanical work.

Several key features truly distinguish Big Brand Tire & Service within the "Auto Repair Stations" landscape. Firstly, their commitment to providing "big brand" tires at competitive prices is a cornerstone of their value proposition, ensuring customers have access to quality products without breaking the bank. Secondly, they offer an impressive list of free services, which often include free alignment checks, free flat repairs (even if tires weren't purchased there), free tire rotations, free inspections, and free estimates. This customer-centric approach adds significant value and builds trust. Thirdly, their long history of over 50 years in business speaks to their reliability and experienced staff. They often emphasize a "family feel" and invest in their employees, which can translate to better service for customers. Fourthly, their widespread presence across multiple states (including CA, AZ, CO, NV) signifies their growth and ability to maintain consistent service standards across numerous locations. Finally, their partnership with major financing networks, such as Synchrony Car Care, offers customers flexible payment options and promotional financing, making necessary services and new tire purchases more accessible and affordable. This combination of quality products, comprehensive services, customer-focused features, and financial flexibility sets them apart.

In terms of promotional information, Big Brand Tire & Service actively engages in various strategies to attract and retain its customer base. They consistently feature a range of compelling tire coupons, specials, and rebates from leading manufacturers, offering instant savings or mail-in rebates on sets of new tires. These promotions are prominently displayed on their official website, along with current deals on various auto services like oil changes and brake services. Their online presence is robust, allowing customers to easily browse tires, request appointments, and access information about their services and locations. They frequently highlight their "free services" as a key benefit, emphasizing value and transparency. Partnerships with financing companies like Synchrony Car Care are also a significant promotional tool, providing customers with payment flexibility and promoting customer loyalty through special credit card offers. Beyond digital marketing, they likely engage in local advertising, community sponsorships (including local schools), and leverage positive customer reviews and testimonials to build their reputation. Their overall promotional message emphasizes being a "one-stop shop" for complete customer satisfaction, offering great value, low prices on quality merchandise, and a commitment to not undersell or engage in high-pressure tactics, aiming to be recognized as the best tire and auto repair provider in the communities they serve.

Big Brand Tire & Service Photos

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Big Brand Tire & Service Location

Big Brand Tire & Service Customer Reviews

AMAZING service! These guys are very fast and helpful. Rich was honest with how many miles I had left on my 2 tires and helped me get my other 2 fixed. We definitely found a reliable place that we feel comfortable coming to and know they will help us!

Feb 20, 2025 · Angelica Garcia

Had to slap on two new tires on our mini van and get an alignment. To be honest, coming to a new spot is always scary because you never know what you're going to get. I looked at a bunch of places but found that Big Brand Tire and Service had some pretty solid reviews. So we decided to take a chance. We're glad we did because Rich was awesome! He hooked us up with an appointment and pretty much got us in and out. At a reasonable price, too! Our mini van doesn't pull anymore and rides so much better! We definitely recommend Big Brand Tire and Service. It's always good to have a place you can trust! Thank you, Rich and Big Brand Tire and Service, for getting us back on the road safe and sound. Much appreciated!

Jan 27, 2025 · T H

. They wanted 3 grand for buying parts and they're labor, for parts I replace the day before to get an alignment. They're telling me my upper control arms bushing both, both wheel bearing and a inner tie rod where all bad. How is that possible if I changed all that the day before? Anyways refused they're serviced and went to firestone right up the street. Firestone didn't say anything about any of those parts being bad and was out of firestone within an hour, with a completed alignment...Completely disgusted with one of gentle men behind the counter at big brand tires. They tried to play me for a fool. Don't let them do the same to you. Wish I could give a negative star. Be careful going there, they're shady.

Apr 07, 2025 · K Mcf

Very fast service. Walked in as a first time customer without an appointment and they had my car ready within 60 minutes. Wide selection of tires as well.

Jan 08, 2025 · Easty Duz It

Very knowledgeable, experienced, makes recommendations, decent pricing, professional and keeps you informed. My vehicle needs special tires that are not common or carried in the shop so they had to order them. I was quoted 4 days and they arrived in 2 days. Opens Sundays so it very convenient for these whose work schedule is pretty tight like mine is. I did not experience any pushy sales.

Jun 24, 2023 · Rodrigo Zamudio