Bess Automotive

Bess Automotive ico

(56 reviews)

Auto Repair StationsNorth CarolinaBurke CountyHildebran1st Avenue Northwest

Burke County . North Carolina

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 828-397-3306
  • www.bessautomotive.com
  • 111 1st Ave NW STE A, Hildebran, NC 28637, USA

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Bess Automotive Introduce

Welcome to Bess Automotive, your trusted Auto Repair Station conveniently located at 111 1st Ave NW STE A, Hildebran, NC 28637, USA. At Bess Automotive, we pride ourselves on providing exceptional automotive services with a specialization that sets us apart. While we cater to a wide range of vehicles, our expertise particularly shines when it comes to servicing and repairing high-end European automobiles, especially BMW and Mercedes-Benz.

Based on glowing reviews from our valued customers, Bess Automotive offers an environment that is both professional and welcoming. Customers consistently highlight the cleanliness of our garage and office, indicating a meticulous approach to our workspace and a commitment to providing a comfortable experience for our clients. This spotless environment reflects our overall dedication to quality and attention to detail in every aspect of our service.

As a leading Auto Repair Station in the Hildebran area, Bess Automotive offers a comprehensive range of services to ensure your vehicle performs at its best. While our reputation is particularly strong with BMW and Mercedes vehicles, our skilled technicians possess the expertise to handle various automotive needs. Our services likely include:

  • Specialized European Vehicle Service: With a focus on BMW and Mercedes-Benz, we offer expert diagnostics, repairs, and maintenance tailored to the specific needs of these sophisticated vehicles. Our technicians have the knowledge and experience to handle everything from routine servicing to complex mechanical and electrical repairs.
  • General Automotive Repair: Beyond our European specialization, we are equipped to handle general repairs and maintenance for a wide variety of makes and models. This includes services such as brake repairs, oil changes, engine diagnostics, and more.
  • Routine Maintenance: Regular maintenance is crucial for the longevity and performance of any vehicle. We offer comprehensive maintenance services, including fluid checks, filter replacements, tune-ups, and scheduled service intervals recommended by manufacturers.
  • Advanced Diagnostics: Our facility is equipped with advanced diagnostic tools and technology, allowing us to accurately identify and address even the most complex automotive issues. This is particularly important for European vehicles with their intricate systems.
  • Electrical System Services: From battery replacements to troubleshooting complex wiring problems, our technicians are proficient in handling electrical system repairs for all types of vehicles, including the advanced electrical systems found in BMW and Mercedes models.
  • Brake and Suspension Services: Ensuring optimal safety and handling, we offer comprehensive brake services, including inspections, pad and rotor replacements, and brake fluid flushes. We also provide services for suspension and steering systems to ensure a smooth and comfortable ride.

The features that set Bess Automotive apart are consistently praised in customer reviews. One of the most prominent aspects is the expertise and honesty of our team. Customers describe our technicians as "really good and really fast," indicating a high level of skill and efficiency in our work. The emphasis on "good, honest people" and an owner who "pays attention to customers and details" underscores our commitment to integrity and customer satisfaction. You can trust that your vehicle is in capable and trustworthy hands at Bess Automotive.

Our specialization in BMW and Mercedes-Benz vehicles is a significant feature for owners of these makes. Entrusting your high-performance European vehicle to technicians with specific expertise ensures that it receives the precise care and attention it requires. We understand the intricacies of these vehicles and use our knowledge to provide superior service and repairs.

The cleanliness of our facility, as repeatedly mentioned by customers ("garage and office are spotless"), is another key feature that reflects our professionalism and attention to detail. A clean and organized environment not only provides a better experience for our customers but also contributes to the efficiency and quality of our work.

Furthermore, the positive comments about Mr. Bess being "very nice and knowledgeable" highlight the personal and attentive service you can expect at Bess Automotive. We believe in building strong relationships with our customers based on trust and open communication. Our knowledgeable staff is always ready to answer your questions and provide clear explanations about your vehicle's needs.

Currently, specific promotional information is not available in the provided data. However, our commitment to providing top-notch service, expert care for European vehicles, a clean and professional environment, and honest, knowledgeable staff can be considered our ongoing value proposition to the local community in Hildebran, NC. We encourage you to contact us directly at (828) 397-3306 or +1 828-397-3306 to learn more about our services and any current offers.

At Bess Automotive, we strive to be the go-to Auto Repair Station for European vehicle owners and all other drivers in the Hildebran, NC area. Our dedication to quality, expertise, and customer satisfaction ensures that your automotive needs are met with the highest standards. Experience the Bess Automotive difference – where quality service meets genuine care.

Bess Automotive Photos

Bess Automotive 0
Bess Automotive 1

Bess Automotive Location

Bess Automotive Customer Reviews

The best place to get a BMW or Mercedes worked on! Good, honest people working for an owner who pays attention to customers and details.

Dec 13, 2024 · John Hoyle

The group of technicians here are really good and really fast. The garage and office are spotless and Mr. Bess is very nice and knowledgeable.

Feb 01, 2025 · David Pritchard

I have nothing but positive things to say about this shop. One of the few places around that will actually work on Minis and their work is top-notch! The service is excellent, they will tell you what's really going on and get it fixed for a reasonable price. They try to be flexible and adjust to your needs based on your time frame and how soon you need your vehicle back. I've had the tremendous amount of work done here on my Mini Cooper S and both the cost and their ability to get the work done quickly and correctly has exceeded any expectation. Anybody who complains about costs don't understand the vehicles they are having worked on... Mini's, BMWs, and Mercedes are always much more expensive to maintain... if they don't understand that, then they should have bought something else.

May 29, 2023 · Joshua Darr

I recommend Bess services to anyone in need of service! Excellent service

Mar 11, 2025 · Leslynn Lewis

Scheduled the repair, then when I called to check on it after a week, the guy jumped on me saying I couldn't just dump something on them that they are 2 weeks out. I waited 2 weeks for the appointment. The labor charge was outrageous but I didn't complain. The car ran 2 weeks and quit. Ive gone by there but the whole parking lot across from them is full of dealers vehicles waiting so I already know its gonna be the waiting game. I got rid of my BMW because of this now to dump the Mercedes and no more being treated like a beggar and then paying a 1000 dollars.

Jun 23, 2024 · Matthew Poteet