Bear Valley Firestone

Bear Valley Firestone ico

(105 reviews)

Auto Repair StationsCaliforniaSan Bernardino CountyHesperiaBear Valley Road

San Bernardino County . California

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 760-956-3000
  • www.bearvalleyfirestone.com
  • 14737 Bear Valley Rd, Hesperia, CA 92345, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

Bear Valley Firestone Introduce

Bear Valley Firestone, located at 14737 Bear Valley Rd, Hesperia, CA 92345, operates within the Auto Repair Stations category, offering tire sales and a range of automotive services. Customer reviews present contrasting experiences regarding their service.

One customer reported a highly positive experience, highlighting a "great price," fast and competent professional service, and personal attention from the manager. Impressed with the overall operation, this customer committed to using Bear Valley Firestone for their personal and company tire needs. They also mentioned that their husband had a great experience and made the same decision. Notably, they received a discount simply by asking and felt they had confirmed the best deal in town after comparing prices.

However, another customer shared a significantly negative experience over a long-term relationship of 7+ years. They visited to discuss an issue with a car exclusively serviced at this location. Contrary to their expectation of a resolution, they described the brothers (presumably managing or owning the shop) as dismissive and rude, allegedly suggesting they pursue legal action. This reviewer expressed shock and unprofessionalism at the treatment, especially after 30 years in business. While acknowledging that mistakes can happen, they felt their concerns were not addressed respectfully, leading them to believe there might have been a personal issue. This negative experience prompted them to leave a review cautioning others, despite their usual reluctance to do so.

Given these conflicting accounts, local users in Hesperia, CA, should be aware of the varied customer experiences at Bear Valley Firestone. While some customers have found their service excellent, professional, and fairly priced, others have reported highly negative interactions and a lack of willingness to address customer concerns. As an established Firestone location, they likely offer a range of tire brands and automotive services. For specific details about their services, current promotions, and to form your own judgment, it is recommended to contact Bear Valley Firestone directly at (760) 956-3000 or +1 760-956-3000.

For the most current information and to make an informed decision based on your specific needs, please contact Bear Valley Firestone directly using the provided phone numbers or visit their location at 14737 Bear Valley Rd, Hesperia, CA 92345.

Bear Valley Firestone Photos

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Bear Valley Firestone Location

Bear Valley Firestone Customer Reviews

Not only did I get a great price,but fast and competent professional service. I was so impressed with the way that the place was ran with personal attention from the manager that I have made a commitment to only use Bear Valley Firestone for not only my tire needs for myself but also my company. COUPLES PARADISE ADULT SUPERSTORE. And my husband, Charles Laughlin , has also made the same decision because of his great experience there We even got a discount just for asking! And we spent over an hour calling everyone in town so we know they were the best!

Jan 24, 2023Amanda Laughlin

Been going here for 7+ years and the treatment my husband and I received today was beyond shocking and totally unprofessional to say the least. We came in to discuss an issue we were having with one of our cars that has ONLY been serviced with them. Our goal was to hopefully come up with some sort of resolution and both Brother's were so dismissive and rude and basically told us to sue them. Anyone can make a mistake even after being in business for 30 years, but we were offered nothing but disrespect. I normally don't bother with reviews but this situation today was warranted. So regardless of their 30 years in business these guys don't know everything and appear to be unwilling to address concerns that a customer might have. Or was it just because it was US they have an issue with. What goes around comes back around

Apr 18, 2023Ruth Munnings

John & Terry are the most honest, thorough, & efficient mechanics I've ever had to deal with!馃憤馃徎 They know me by my name & car. They always explain what needs to be done, and why, in layman's terms. Their communication is extremely detailed - so much so that I (as a woman) can understand enough to explain it to someone else. That's why I only go there for my car repairs and oil changes, and why I've only gone there for the past five years! They are also conveniently located, so I can walk home and wait for them to complete the work, or walk to get something to eat. They also have a Firestone credit card, so repairs to my car can be performed without it becoming a financial burden ( or potential safety issue). They genuinely have expressed appreciation for my business. I'll keep coming back here even if I move across town. Happy customer 5 years and counting!!馃グ

Aug 03, 2021Dan (Miss Danielle)

We have been bringing our vehicles here for 20 years. Terry and John are always knowledgeable and fair. We appreciate their great work and will continue to bring them our business. Thanks for all your hard work throughout the years. Sincerely...The Brown Family

Jan 08, 2022Gina B

Came in due to a flat on our way to Vegas. The service was less then 20min. Staff was super friendly and helpful. So glad they were open on a Sunday.

Sep 17, 2023Marcella Contreras

Beyond rude. Cut me off mid sentence saying they don鈥檛 service my make and model with a very snobby tone and attitude. Interesting to say the least.

Apr 05, 2025Brandon Day-Brunelle

Great work and affordable prices on repairs.. I'll definitely recommend

Apr 09, 2025Richard Mejia