Batteries Plus

Welcome to Batteries Plus, located at 1700 N Harlem Ave, Elmwood Park, IL 60707, USA. While the platform category is Auto Repair Stations, Batteries Plus offers a diverse range of products and services extending beyond traditional auto repair. Their offerings include an extensive selection of batteries for various applications, including automotive, as well as services like battery installation and recycling, and notably, mobile phone screen repair. You can reach their friendly and helpful team at (708) 948-7885 or via their mobile number +1 708-948-7885. Based on customer feedback, Batteries Plus is recognized for its competitive pricing, customer-centric approach, and efficient service.

Although categorized under Auto Repair Stations, Batteries Plus' primary offering revolves around the sale and service of batteries. Their inclusion in this category likely stems from the vital role batteries play in vehicle operation and maintenance. However, their services extend beyond automotive needs to include power solutions for various devices and even mobile phone repairs, showcasing a broader focus than a traditional auto repair shop. This positions them as a versatile provider of both automotive necessities and personal electronics support within the local community.

Information regarding the specific environment of the Batteries Plus store in Elmwood Park is not detailed in the provided reviews. However, retail stores like Batteries Plus typically feature a well-organized showroom displaying their wide selection of batteries, including automotive, marine, power tool, laptop, and phone batteries. They would likely have a service counter where customers can inquire about products, schedule installations or repairs, and process transactions. A designated service area for battery installation in vehicles and a separate space for phone screen repairs might also be present. The overall environment is expected to be retail-oriented, focused on product display and customer service.

The services offered at Batteries Plus are varied and cater to a range of customer needs. Based on the customer reviews, these services include:

• Automotive Battery Sales and Service: They offer a variety of automotive batteries suitable for different makes and models. A significant advantage highlighted is their willingness to install new batteries and take old ones for recycling, a service not always provided by other retailers.
• Mobile Phone Screen Repair: One customer successfully had their cracked phone screen replaced by Sarah, indicating that this is a service offered at this location. This includes the physical replacement of the damaged screen with a new one.
• Battery Sales for Various Devices: While not explicitly detailed in the reviews, the name "Batteries Plus" suggests they stock a wide array of batteries for various electronic devices, including phones, laptops, power tools, and more.
• Screen Protector Installation: As a bonus service, Sarah offered to install a screen protector for the customer after the screen replacement, demonstrating a commitment to comprehensive customer care.
• Potentially Other Repair Services: The mention of phone screen repair suggests that they might offer other related repair services for mobile devices, although this is not explicitly confirmed in the provided text.

The features of Batteries Plus, as highlighted by the positive customer experiences, emphasize their commitment to customer satisfaction and convenience:

• Competitive Pricing: One customer noted that while Costco had a good price for the battery itself, Batteries Plus offered the best overall value by including installation and old battery disposal. This suggests competitive pricing on their products and services.
• Customer-Focused Approach: The positive interaction with the staff, particularly the feeling that they were genuinely interested in customers, indicates a strong focus on customer service and building positive relationships.
• Efficient Service: The battery replacement being completed in under 25 minutes highlights the efficiency and speed of their service, minimizing inconvenience for the customer.
• Helpful and Empathetic Staff: Sarah's apology for a delayed phone screen repair and her willingness to assist the customer promptly upon follow-up demonstrates empathy and a commitment to resolving customer issues.
• Value-Added Services: Offering to install a screen protector after a phone repair is an example of a value-added service that enhances the overall customer experience.
• Convenient One-Stop Shop: The ability to purchase a battery, have it installed, and dispose of the old one at the same location offers significant convenience for automotive battery needs. Similarly, offering phone screen repair alongside battery sales makes it a convenient destination for multiple tech-related needs.

Currently, there is no specific promotional information available for Batteries Plus in Elmwood Park based on the provided reviews. However, retail businesses like Batteries Plus often employ various promotional strategies to attract and retain customers. These might include:

• Discounts on specific types of batteries or accessories.
• Seasonal promotions or sales events.
• Bundled offers, such as discounts when purchasing a battery and installation service together.
• Mail-in rebates or instant savings on select products.
• Promotions on repair services, such as discounts on phone screen replacements.
• Recycling incentives for bringing in old batteries or devices.

To learn about any current promotions or special offers at the Elmwood Park location, local users are encouraged to contact Batteries Plus directly at (708) 948-7885 or visit their store at 1700 N Harlem Ave. Their team will be able to provide the most up-to-date information on any available discounts or deals on batteries, repair services, or other products.

In conclusion, Batteries Plus in Elmwood Park, IL, offers a valuable service to the local community by providing not only a wide selection of batteries for various needs, including automotive, but also convenient services like car battery installation and recycling, as well as mobile phone screen repair. Their commitment to competitive pricing, efficient service, and a customer-focused approach, as highlighted in the positive reviews, makes them a reliable choice for these needs. While primarily a retail store for batteries and related services, their inclusion under the Auto Repair Stations category underscores the importance of batteries in vehicle maintenance. For residents in Elmwood Park seeking batteries for their vehicles or other devices, or needing mobile phone screen repair, Batteries Plus offers a convenient and customer-friendly solution. Contact them or visit their store to explore their offerings and benefit from their expertise.