Batteries Plus

Located at 1450 E Army Post Rd Suite 102 in Des Moines, IA, **Batteries Plus** serves as a unique and essential resource within the local landscape. While the provided category is "Auto Repair Stations," it's crucial to clarify that Batteries Plus operates primarily as a specialized retailer and **wholesaler** of batteries, light bulbs, and related accessories, in addition to offering professional phone and device repair services. This multifaceted business model makes it a valuable stop for both individual consumers and businesses, including those in the auto repair sector who might need specialized batteries or related components. You can reach this location by phone at **(515) 244-9330** or via mobile at **+1 515-244-9330**, providing direct access for inquiries and service requests.

The environment at Batteries Plus is typically that of a well-organized retail store specializing in a niche market. Shelves are stocked with a vast array of batteries for diverse applications, from automotive and marine to laptops, cell phones, and specialized industrial equipment, alongside a comprehensive selection of light bulbs and lighting solutions. There is usually a dedicated counter for customer service, where knowledgeable staff can assist with product selection, technical questions, and repair intake. The presence of a phone repair station, as indicated by the customer review regarding phone fixes, suggests a clean and functional workspace for electronic device repairs. The positive review highlights a professional and efficient environment, particularly when encountering experienced staff like Josh (GM), who was praised for his professionalism and speed in handling multiple phone repairs. However, the negative review points to a significant issue with inconsistent information regarding store hours, which can lead to a frustrating experience for customers traveling a distance. This suggests that while the in-store service can be excellent, there might be discrepancies in online information that impact the overall customer experience, emphasizing the need for customers to verify details before visiting.

As a key player in its specialized field, Batteries Plus offers a comprehensive range of goods and services. For the **"Auto Repair Stations"** category, it provides an essential supply of various automotive batteries, including those for cars, trucks, motorcycles, ATVs, and marine vehicles. They also carry batteries for specialized automotive tools and equipment. Beyond automotive, their extensive product line includes batteries for laptops, cell phones, tablets, cameras, hearing aids, power tools, and even commercial and industrial applications. In terms of lighting, they offer a wide selection of light bulbs for residential, commercial, and automotive use, including LEDs, fluorescent, incandescent, and specialty bulbs. A major service offering, as highlighted by customer reviews, is **phone and device repair**. This typically includes **screen repair, battery replacement, charging port repair, and other diagnostic and repair services for smartphones and tablets**. They also offer **key fob replacement and programming**, a convenient service for many vehicle owners. Furthermore, Batteries Plus often provides **battery testing and recycling services**, promoting environmental responsibility. Their role as a **wholesaler** means they can cater to businesses needing bulk battery orders, including auto repair shops, ensuring they have a reliable source for high-quality power solutions.

The features that distinguish Batteries Plus in Des Moines are its **highly specialized inventory** and its dual focus on retail and repair services. The sheer variety of batteries and bulbs available is a significant asset, making it a one-stop shop for diverse power and lighting needs. The in-house **phone and device repair service** is another key feature, providing immediate solutions for common electronic issues. The presence of **knowledgeable staff**, exemplified by Josh (GM), who was described as "very knowledgeable about everything" and highly professional, is a critical feature that enhances the customer experience, especially when dealing with complex product inquiries or repair needs. The efficiency and speed of service, particularly for phone repairs, as noted by a customer, underscore their commitment to quick turnarounds. However, a notable inconsistency and a significant negative feature is the **discrepancy in advertised operating hours versus actual store hours**. The incident where a customer drove an hour only to find the store closed despite online information indicating it was open on Sunday highlights a major operational flaw. This inconsistency can severely impact customer trust and convenience, especially for those traveling from a distance. While the quality of in-store service can be exceptional, the reliability of publicly available information needs to be consistently maintained to ensure a positive customer journey.

While specific current promotional information for the Des Moines location isn't provided, Batteries Plus, as a national chain, typically offers various promotions to its customers. These can include **discounts on specific battery types (e.g., car batteries, phone batteries), special offers on light bulbs, or bundles for phone repair services**. They often have **coupon codes** available on their website or through email newsletters for retail purchases. For their wholesale and business customers, they likely offer **volume discounts** on bulk orders of batteries and bulbs, which is particularly beneficial for auto repair stations looking to stock up. They also promote their **free battery testing and recycling services** as added value. Given the importance of accurate information, any promotions would ideally be clearly communicated and consistently updated across all platforms. Prospective customers, especially those considering a long drive or needing a specific service, are strongly advised to verify the current operating hours directly with the store via phone before making a trip, as this seems to be a recurring issue based on customer feedback. This proactive step can prevent frustration and ensure a smooth transaction.

In conclusion, Batteries Plus at 1450 E Army Post Rd Suite 102 in Des Moines, IA, is a valuable specialized retailer and wholesaler within the "Auto Repair Stations" ecosystem, offering a vast array of batteries, bulbs, and professional device repair services. While the store boasts knowledgeable staff and efficient service, particularly highlighted by the professional conduct of its General Manager, customers should exercise caution and verify operating hours, especially for weekend visits, due to reported inconsistencies. Despite this, for a comprehensive selection of power solutions and reliable device repairs, Batteries Plus remains a key resource in the Des Moines area.