Balistreri's Auto & Marine

Balistreri's Auto & Marine is an auto repair station located at 1515 W Acoma Ln, Lake Havasu City, AZ 86403, USA. They can be reached by phone at (928) 855-0560 or +1 928-855-0560. As their name suggests, this establishment likely provides services for both automotive vehicles and marine craft, catering to the diverse needs of the Lake Havasu City area, which is known for its boating culture.

While specific details about the physical environment of Balistreri's Auto & Marine are not provided, an auto and marine repair facility would typically consist of dedicated bays for vehicle and boat maintenance and repair. This would include lifts for cars, possibly larger bays or specialized equipment for marine engines and hulls, and a reception or waiting area for customers. Given the specialized nature of marine repair, the facility would likely be equipped with tools and diagnostic systems specific to boat engines and related components, in addition to standard automotive repair equipment. Cleanliness and organization are generally expected in such facilities to ensure efficient and safe operations for both auto and marine services.

Based on their name, Balistreri's Auto & Marine offers a dual specialization, providing repair and maintenance for both automobiles and boats. While the precise scope of all their services is not exhaustively detailed, common offerings for an auto repair station and marine service center typically include:

• Automotive Services: This would likely cover general vehicle maintenance and repair, such as oil changes, brake service, tire rotations, fluid checks, diagnostic services, engine repair, and electrical system troubleshooting. The provided customer reviews specifically mention an "oil change."
• Marine Services: Given the "Marine" in their name, they would be expected to offer a range of services for boats. This could include engine diagnostics and repair for inboard and outboard motors, routine maintenance (e.g., oil changes, winterization/de-winterization), electrical system repair, and potentially propeller or outdrive service.

It's important for potential customers to inquire directly about the specific services offered for their particular vehicle or marine craft, as specialized knowledge is required for both categories.

The provided customer reviews highlight some critical aspects of Balistreri's Auto & Marine's service delivery:

• Dual Auto and Marine Specialization: A key feature is their ability to service both cars and boats. This can be a convenience for customers in Lake Havasu City who own both types of vehicles and prefer a single service provider.
• Pricing Practices: Customer feedback indicates a concern regarding discrepancies between advertised prices and final charges. Specifically, one review mentions an advertised "$17 oil change" that resulted in a "$40" charge without prior notification. This suggests an area where customers may need to exercise caution and seek upfront clarification on pricing.
• Service Quality Concerns: The same review expresses doubt about the quality of the service, stating, "I'm not even sure they changed the oil; it still looks dirty." This suggests that customers might experience inconsistencies in the thoroughness of the work performed.

It is worth noting that other public reviews for Balistreri's Automotive And Marine in Lake Havasu City, AZ, show a high overall rating of 4.5 out of 5 stars based on 22 reviews, with 77% being 5-star ratings and 4% being 1-star ratings. These reviews, separate from the specific feedback provided, often praise good experiences and quick service, indicating a mixed customer perception. For example, some positive reviews mention "amazing service every time" and "honest from the beginning," and that jobs were accomplished "without charging anymore than needed." However, the provided negative reviews specifically highlight issues with pricing transparency and the perceived quality of a basic service like an oil change.

Based on the provided information, the promotional aspects of Balistreri's Auto & Marine can be observed through their advertised deals and customer experiences:

• Advertised Specials: The mention of an "ad for a $17 oil change" indicates that Balistreri's Auto & Marine does use promotional offers to attract customers. These specials are a common way for auto repair stations to encourage new business and highlight competitive pricing for routine services.
• Direct Customer Contact: Their phone numbers ((928) 855-0560, +1 928-855-0560) are provided for direct inquiries, allowing potential customers to call ahead to verify prices or discuss services.

However, the customer reviews suggest that while promotional pricing may be used to attract customers, there have been instances where the final cost did not match the advertised price, leading to customer dissatisfaction. Therefore, it is advisable for potential customers to confirm all pricing details in writing or verbally before authorizing any work to avoid unexpected charges. While some general online reviews may be positive, the specific detailed feedback provided emphasizes the need for clear communication and adherence to advertised pricing.