B-K Glass Window & Door

B-K Glass Window & Door is a specialized glass company primarily serving residential and commercial clients across different regions, notably in Southeastern Wisconsin (Waukesha area) and Northeast Ohio (Westlake area). While the platform category "Auto Repair Stations" typically refers to vehicle servicing, B-K Glass Window & Door operates as a crucial "station" for the repair, replacement, and installation of glass components in buildings, making it a vital service provider for property maintenance and enhancement. They offer a comprehensive range of glass-related solutions, from simple repairs to custom installations, emphasizing quality craftsmanship and customer satisfaction.

B-K Glass Window & Door operates from at least two distinct locations:

• Waukesha, WI: Often identified as B&K Glass and Door, located in Southeastern Wisconsin.
• Westlake, OH: With an address at 26052 Center Ridge Rd, Westlake, OH 44145. They also have a second Ohio location at 42023 State Route 303, LaGrange, OH.

The physical environment of a B-K Glass Window & Door facility would typically include a professional office or showroom area where customers can discuss their needs, view samples of different glass types, and get estimates. The main operational area would be a workshop equipped for cutting, fabricating, and assembling various glass products, alongside storage for glass panes and related hardware. Given the precision required for glass work, these areas would likely be clean, well-organized, and safe. The company's commitment to on-site services means their technicians are regularly on the road, equipped with mobile tools and materials to perform installations and repairs at customer homes or businesses. Their operational hours generally align with standard business hours, for example, 8:00 AM to 4:30 PM, Monday to Friday, with some offering 24-hour emergency board-up services in case of severe damage.

B-K Glass Window & Door specializes in a wide array of glass-related services and products, catering to both repair and aesthetic enhancement needs:

• Residential Glass Services:
  • Window Glass Replacement: A primary service, focusing on replacing only the glass in existing windows (e.g., insulated glass units or single panes) which is often more cost-effective than replacing entire window frames. This includes addressing foggy windows due to seal failure.
  • Window Repair: Fixing broken or chipped glass in windows.
  • Door Glass Replacement: Replacing glass in various types of doors, including sliding doors.
  • Custom Glass: Providing tailored glass solutions for specific needs, such as custom-sized glass for unique window openings or for tabletops.
  • Mirror Installation: Professional installation of custom mirrors.
  • Skylight Installation and Repair: Services related to overhead glass features.
  • Window Screen Installation and Repair: Addressing damage to window screens.
  • Grids between Glass: Ability to match and replace grids within insulated glass units.
  • Curved Glass Replacement: Expertise in replacing glass in archtop or half-round windows.
• Commercial Glass Services:
  • Storefront Glass Installation and Repair: Creating and maintaining inviting and secure storefronts for businesses.
  • Commercial Window and Door Glass: Services for larger-scale commercial properties.
  • Emergency Board-Up Service: Providing rapid response for businesses or homes that have experienced glass breakage, offering temporary security until permanent repairs can be made.
• Specialty Glass and Related Products:
  • Insulated Glass: Offering energy-efficient double-pane or multi-pane glass units to reduce heat transfer.
  • Tempered Glass: Providing safety glass that is heat-treated for increased strength and breaks into safer, duller pieces if shattered.
  • Various Glass Styles: Including different thicknesses, tints, and patterns.
  • Custom Sliding Screen Doors: For improved functionality and aesthetics.
  • Hardware and Accessories: For window and door glass installations.

They emphasize that no job is too big or too small, handling projects from a single pane of glass to dozens of window replacements. They also source their glass from local Wisconsin vendors for their Wisconsin operations.

B-K Glass Window & Door highlights several features that contribute to their reputation and customer satisfaction:

• Specialization in Glass Replacement: Their primary focus is on replacing glass rather than entire window units, often making it a more cost-effective solution for customers. This specialized knowledge ensures efficient and accurate repairs.
• Experienced and Owner-Operated: For the Waukesha location, the owners, Brian and Kurt (B&K), are directly involved in the installation process, providing personal service and oversight. The Ohio location also mentions having experienced professionals with over 20 years in the industry and being family-owned.
• Free Estimates: They offer free, no-obligation estimates for all projects, regardless of size, which helps customers budget effectively.
• Affordable and Competitive Pricing: They aim to provide high-quality services at competitive rates, ensuring value for money.
• Timely and Responsive Service: Customers often report quick response times for inquiries and efficient completion of jobs, with some locations offering 24-hour emergency services.
• Licensed, Bonded, and Insured: This provides peace of mind for both residential and commercial clients, guaranteeing their labor based on the materials used.
• Focus on Long-Term Solutions: They aim for durable repairs rather than temporary fixes, ensuring longevity of their work.
• Customer Communication: Reviews often praise their communication throughout the process, keeping clients informed from estimate to completion.
• Satisfaction Guarantee: Some B&K Glass entities explicitly state a satisfaction guarantee, underscoring their commitment to quality outcomes.

Their business model is designed to be a reliable and accessible resource for all glass and window repair or replacement needs, prioritizing expertise and customer convenience.

While specific, time-limited promotional offers for B-K Glass Window & Door are not extensively detailed, their primary "promotions" are built into their service model and value proposition:

• Free Estimates: This is a continuous offer that benefits all potential customers by providing transparent pricing without obligation.
• Cost-Effective Glass Replacement: Their emphasis on replacing just the glass (rather than entire windows) is a significant cost-saving measure for clients and a key selling point.
• Competitive Pricing: This is a consistent aspect of their business strategy, aiming to provide affordable solutions.
• Quality Guarantee: While not a discount, the assurance of guaranteed labor (based on material) provides value and peace of mind, acting as an incentive for customers to choose their services.
• Online Presence and Reviews: They leverage platforms like Houzz, HomeAdvisor, and Angi, where positive customer reviews serve as a powerful form of word-of-mouth promotion, highlighting their professionalism, quality of work, and value.
• Direct Contact and Consultations: Customers can contact them via phone or email for direct inquiries, where staff can provide personalized information and address specific needs.
• Visibility on Professional Platforms: Their BBB accreditation and presence on various contractor listing sites enhance their credibility and visibility to potential clients.

For the most current information or to request a free estimate, individuals and businesses are encouraged to contact B-K Glass Window & Door directly via their listed phone numbers or through their websites for their specific locations (e.g., bkglassanddoor.com for Wisconsin, bkwindowdoor.com for Ohio). Their commitment to providing affordable, reliable, and high-quality glass solutions forms the cornerstone of their appeal to the local community.