AZ Drivelines and Machine

Welcome to AZ Drivelines and Machine, an Auto Repair Station located at 2450 E Butler Ave, Kingman, AZ 86409. This establishment offers driveline services and machine work for vehicles.

Customer reviews regarding AZ Drivelines and Machine present a mixed picture. One customer reported being "very happy with the results" after using their services twice, noting that the prices were better than in their previous location.

However, another customer shared a significantly negative experience, stating they would give the company zero stars due to "terrible customer service." This review details a prolonged period of two months where the customer's drive shaft was allegedly held without any work being done, and no communication initiated by the shop despite having the necessary contact information and service requirements. Further attempts to provide information and obtain a quote were reportedly met with requests for more dimensions after a month, suggesting issues with record-keeping or information retention.

The negative review also describes unprofessional conduct during a phone call, including yelling and cursing. Upon visiting the shop to retrieve the untouched drive shaft after a total of three months, the customer reported seeing a pile of other untouched drive shafts and was allegedly told their own part was lying in the dirt outside the fence. This account raises serious concerns about the handling of customer property and overall service quality.

Based on the limited information, AZ Drivelines and Machine provides driveline and machine services. One customer found their prices satisfactory and was happy with the results. However, another customer experienced extreme dissatisfaction with the customer service, communication, and handling of their repair, strongly recommending against using this shop.

Due to the starkly contrasting reviews, potential customers should approach AZ Drivelines and Machine with caution and consider the reported issues with customer service and communication. For inquiries, they can be contacted at (928) 757-3996 or +1 928-757-3996 at their location on E Butler Ave in Kingman, AZ. No information regarding the shop's environment or any promotional offers is available in the provided reviews.