AutoZone Auto Parts

(903 reviews)

Auto Repair StationsNew JerseyCamden CountyPennsauken TownshipS Crescent Rd

Camden County . New Jersey

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  • Reviews
  • +1 856-488-0890
  • www.autozone.com
  • 6120 S Crescent Rd, Pennsauken Township, NJ 08109, USA

Operating Hours

Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 10:00 PM
Saturday 7:00 AM - 10:00 PM
Sunday 7:30 AM - 9:00 PM

AutoZone Auto Parts Introduce

For individuals and professional mechanics alike, **AutoZone Auto Parts** stands as a ubiquitous and indispensable resource within the automotive aftermarket, fitting comprehensively under the broader platform category of **Auto Repair Stations** due to its direct provision of goods and services essential for vehicle maintenance, diagnostics, and repair. While not a traditional service garage that performs labor, AutoZone's role in supplying the necessary components and expertise makes it a crucial partner for anyone undertaking automotive work. This introduction aims to provide a detailed and objective overview of AutoZone Auto Parts, encompassing its typical store environment, the extensive range of goods and services it offers, its distinguishing features, and common promotional information, all based on widely available public knowledge about the company.

The **environment** at an AutoZone Auto Parts store is designed for accessibility, organization, and customer self-service, while also providing expert assistance. Upon entering, customers typically find a well-lit, clean, and highly organized retail space. Shelves are systematically stocked with a vast array of automotive parts, fluids, tools, and accessories, clearly categorized and labeled to facilitate easy Browse and product location. The layout is often intuitive, allowing both experienced mechanics and DIY enthusiasts to quickly find what they need. There's usually a dedicated counter where customers can speak with knowledgeable staff, pick up online orders, or utilize diagnostic services. Many stores also feature a comfortable waiting area or a dedicated space for battery testing and charging. The overall atmosphere is one of efficiency and practical utility, with a strong emphasis on providing solutions for automotive challenges. The visual merchandising highlights popular items, seasonal necessities, and promotional deals, making the shopping experience straightforward and productive.

The **services** and goods offered by AutoZone Auto Parts are incredibly extensive, making it a comprehensive resource for vehicle owners. While it doesn't perform mechanical labor directly, it directly supports the "Auto Repair Stations" category by providing all the necessary components. The primary "goods for sale" include: a vast inventory of **replacement parts** for virtually every vehicle system, such as **brakes** (pads, rotors, calipers), **engine components** (spark plugs, filters, belts, hoses, sensors, engine mounts), **electrical parts** (alternators, starters, ignition coils), **suspension and steering components** (shocks, struts, tie rods), and **exhaust system parts** (mufflers, catalytic converters). They also offer a wide range of **fluids** including various types of **engine oil**, transmission fluid, brake fluid, coolant, power steering fluid, and windshield washer fluid. For maintenance, a broad selection of **filters** (oil, air, cabin, fuel) is always available. Beyond replacement parts, AutoZone also sells a substantial assortment of **automotive tools**, from basic hand tools and wrenches to specialized diagnostic equipment (like OBD-II scanners), as well as power tools. Their inventory extends to **car care products** (waxes, polishes, cleaners), **accessories** (floor mats, seat covers, phone mounts), and **performance parts**. In terms of "services," AutoZone provides several crucial complimentary offerings. These commonly include **free in-store battery testing and charging**, allowing customers to determine if their battery needs replacement or a charge. They also offer **free diagnostic tool rental** (also known as loaner tool program), where customers can borrow specialized tools for specific jobs (e.g., spring compressors, steering wheel pullers) by leaving a refundable deposit. Furthermore, many AutoZone locations offer **free check engine light scanning**, using an OBD-II scanner to read trouble codes, which provides a starting point for diagnosing vehicle issues. They often provide helpful advice and information to customers, assisting them in finding the correct parts for their specific vehicle and problem, effectively acting as a knowledge hub for DIY repairs.

Several key **features** distinguish AutoZone Auto Parts and solidify its position as a leading retailer and a valuable resource for auto repair. A primary feature is the **vast inventory and availability of parts**. With thousands of stores across various regions and a robust online presence, AutoZone ensures that customers can usually find the exact part they need, often on the same day. Their extensive catalog covers a wide range of domestic and import vehicles. Another significant feature is the **knowledgeable staff (AutoZoners)**. Employees are often trained to provide helpful advice, look up parts, and assist with basic troubleshooting, making the repair process more accessible even for those with limited automotive experience. The **convenience of multiple locations and extended hours** is also a major advantage, making it easy for customers to access parts when they need them, even on weekends or evenings. The **loaner tool program** is a standout feature, saving customers money on purchasing expensive, single-use tools. The **free battery testing and charging** and **check engine light scanning** services are incredibly valuable, offering diagnostic support without any cost. AutoZone also leverages technology through its **online store and mobile app**, allowing customers to search for parts by vehicle, check store inventory, and order online for in-store pickup or delivery. Their commitment to offering **quality parts from reputable brands** ensures that customers receive reliable components. Finally, their focus on supporting both the professional mechanic and the DIY customer makes them a versatile and essential resource for the automotive community.

Regarding **promotional information**, AutoZone Auto Parts consistently engages in various strategies to attract and retain its extensive customer base. While specific promotions can vary by region and time, common promotional offerings found at AutoZone include: **weekly or monthly sales flyers** featuring discounts on popular parts, fluids, and accessories; **"buy one, get one free" or "buy one, get one half off" deals** on items like oil filters or wipers; and **rebates** offered directly by manufacturers on certain products (e.g., batteries, shocks, brakes) that customers can redeem after purchase. They frequently offer **discounts on specific brands** or product categories. AutoZone also utilizes its **AutoZone Rewards program**, which allows customers to earn points on purchases that can be redeemed for future discounts, encouraging customer loyalty. **Email newsletters** are common, providing subscribers with exclusive offers and early access to sales. During seasonal periods, such as summer road trip season or winter preparation, AutoZone runs targeted promotions on related items like air conditioning recharge kits, anti-freeze, or battery warmers. Their online presence, including their website and mobile app, often features exclusive online-only deals, promo codes, and click-and-collect specials. Advertising through television, radio, and digital channels also forms a significant part of their promotional efforts, highlighting their low prices and comprehensive selection. Customers are always encouraged to check the AutoZone Auto Parts website, their local store's flyer, or their mobile app for the most current and specific promotional offers available to maximize savings on their automotive needs.

AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

Date of Visit: May 14, 2025 Location: AutoZone – Pennsauken, NJ My husband had an extremely upsetting experience at this AutoZone today. He stopped in to have an employee run a diagnostic on his truck. Upon entering, there were two African American men working the counter. One of them, who ended up speaking to my husband, treated him horribly simply because he does not speak English. Instead of offering help or at least basic courtesy, the employee was rude, dismissive, and openly disrespectful in front of other customers. A customer who barely spoke English himself tried to help with translation, but both employees laughed at them and spoke to them condescendingly. One even made the unprofessional and unnecessary comment, "We don’t go outside on rainy days," implying they wouldn't assist simply due to the weather. This behavior was disgusting, humiliating, and rooted in clear bias. My husband came home hurt and shocked—today, he experienced what it feels like to be treated differently because of language and ethnicity. We live two minutes away and have visited this location many times before, but after today, we will not be returning until corporate addresses the behavior of these employees. Everyone deserves respect—regardless of what language they speak.

May 14, 2025 · DAYSCHA MALDONADO

I'm giving the store 5 stars cause I've been a customer for years and never had an issue prior to this past week . Terry is very HORRIBLE at customer service . MY son was at the store shopping for a brake light and he called me for help cause Terry wouldn't help him with . I asked my son to pass the phone to Terry and I stated " can you just look at his lights to make sure it's the right item and it what he needs , it's his first time in the store and first time buying something for the car , well at least tried to be cause he kept talking over me . Long story short my son left the store frustrated because of Terry's attitude and unprofessionalism. So I end up going to the store and I avoid Terry . As I'm getting help from another associate Terry is arguing with another customer at the register . We already have to be patient in line waiting , but to deal with is attitude and combativeness is ridiculous. Hopefully something is done about his customer service cause I don't want to switch up what store I shop at .

Jan 27, 2025 · Ike Pernell

Place is nice. They know what they're doing. Miguel is a good worker.Does well try to put things together for a new place in cinnaminson

Feb 25, 2025 · Paul A Voisine

I’ve been calling about parts I placed an order for and Nelson keeps putting me on hold every time he answers the phone. I need these parts to continue my customers days, and he’s not even allowing me to start mine.

Apr 29, 2025 · Keith Pisel

Tried to find the blinker but i couldn't find it and when i asked for help the guy just said "its in aisle one" which i checked multiple times but couldn't find the item and when i told him that he just said "it should be there" and just ignored me. Not coming back to this one again unless i absolutely know that they have what im looking for and i know where it is

Mar 31, 2025 · Autumn Jarry