AutoZone Auto Parts

(356 reviews)

Auto Repair StationsSouth CarolinaGreenville CountyGreenvilleNorth Pleasantburg Drive

Greenville County . South Carolina

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  • +1 864-271-3175
  • www.autozone.com
  • 3109 N Pleasantburg Dr, Greenville, SC 29609, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

AutoZone Auto Parts Introduce

For local vehicle owners, whether they are seasoned DIY mechanics or simply looking to perform basic maintenance, **AutoZone Auto Parts** stands as a prominent "Auto Repair Station" within the auto parts retail sector. While primarily a parts store, AutoZone offers a suite of services and goods that significantly support car repair and maintenance. This detailed introduction aims to provide an objective overview of AutoZone Auto Parts, covering its typical store environment, the extensive range of products and services available for sale, its distinguishing features that cater to both self-repair and professional needs, and common promotional information, all based on widely available public information.

The **environment** at an AutoZone Auto Parts store is designed for accessibility and practicality, catering to both the individual customer and, in some locations, commercial accounts. Upon entering, customers will find a well-lit, organized retail space with aisles clearly marked for different automotive categories. The stores are typically laid out to make it easy for customers to browse and locate the parts or products they need, from routine maintenance items like oil and filters to more specialized components for brakes, engine, and electrical systems. There is usually a dedicated counter where knowledgeable staff, often referred to as "AutoZoners," are available to assist customers with part lookup, provide advice, and answer questions. While it is not a repair shop in the traditional sense, the environment fosters a sense of self-sufficiency for those tackling their own car projects, with a strong emphasis on providing the right parts and the necessary support. The stores also maintain a clean and safe environment, with clear pathways and organized shelving. For the busy professional mechanic, some AutoZone locations also cater to commercial clients, offering specialized services and expedited delivery, thus extending their "Auto Repair Station" support beyond the typical retail customer. The overall atmosphere is one of efficiency and helpfulness, designed to empower customers to confidently address their vehicle's needs.

The **services and goods for sale** at AutoZone Auto Parts are vast and comprehensive, solidifying its role as a critical resource under the "Auto Repair Stations" category. AutoZone offers an expansive inventory of high-quality **auto parts** for a wide array of vehicle makes and models, including cars, trucks, and SUVs. This includes fundamental components such as:

  • **Batteries, Starting, and Charging Systems**: A complete range of batteries (including Duralast brands), alternators, and starters, along with services for battery testing, charging, and recycling.
  • **Brake System Components**: Brake pads, rotors, calipers, brake fluid, and other related parts for comprehensive brake maintenance and repair.
  • **Engine Parts and Management**: Engine oil (conventional, synthetic, high mileage), oil filters, air filters, spark plugs, ignition coils, belts, hoses, and various engine repair components. They also offer engine additives and cleaners.
  • **Cooling, Heating, and Climate Control**: Antifreeze/coolant, radiators, water pumps, and air conditioning components, including refrigerants and charging kits.
  • **Suspension, Steering, Tire, and Wheel Components**: Shocks, struts, control arms, steering components, and tire repair kits.
  • **Electrical and Lighting**: Headlights, taillights, interior lights, fuses, wiring, and various electrical connectors.
  • **Drivetrain and Transmission**: Fluids, filters, and select components for transmission and drivetrain systems.
  • **Exhaust System**: Mufflers, exhaust pipes, and catalytic converters.
  • **Auto Accessories**: A wide range of accessories including floor mats, seat covers, car organizers, cell phone holders, exterior styling parts, and truck accessories like tonneau covers and hitches.
  • **Tools and Equipment**: A comprehensive selection of hand tools, power tools, specialty tools, diagnostic scanners, jacks, and shop equipment, catering to both amateur and professional mechanics.
  • **Car Care Products**: Everything from car wash soaps, waxes, polishes, and detailing products to interior cleaners and air fresheners.
Beyond direct product sales, AutoZone provides invaluable **free in-store services** that support the "Auto Repair Stations" concept:
  • **Free Battery Testing and Charging**: Customers can bring their car batteries in for a free test, and if salvageable, a free recharge.
  • **Free Check Engine Light Diagnostics (Fix Finder℠)**: Using their diagnostic tools, AutoZone staff can pull error codes from a vehicle's onboard computer and provide a report with potential fixes, often backed by a database of ASE-certified technician-verified repairs.
  • **Loan-A-Tool® Program**: A unique service where customers can borrow specialty automotive tools (with a refundable deposit) to complete repairs, eliminating the need to purchase expensive tools for a one-time job.
  • **Wiper Blade Installation**: Many locations offer free installation of new wiper blades purchased from the store.
  • **Oil and Battery Recycling**: A commitment to environmental responsibility by accepting used motor oil and old batteries for recycling.
These services, combined with their extensive product range, make AutoZone a vital hub for vehicle maintenance and repair.

Several key **features** distinguish AutoZone Auto Parts as a leading provider of automotive solutions. One of the most significant is their **customer-centric approach**, which emphasizes "trustworthy advice" and empowering DIYers. Their staff are trained to assist customers in finding the right parts and offer guidance on basic repairs. The **Loan-A-Tool® Program** is a standout feature, providing access to specialized tools that would otherwise be costly for a single use, making complex repairs more accessible to the average car owner. The **free in-store diagnostics**, particularly the "Fix Finder℠" service for check engine lights, offers invaluable preliminary troubleshooting, guiding customers toward the most likely repair solutions. **Extensive product availability** is another hallmark, supported by a vast network of stores and strategically located "mega hubs" that ensure even hard-to-find parts can be quickly sourced and delivered to local stores or directly to customers. AutoZone also leverages **digital tools** like its mobile app, which offers VIN decoders, license plate lookups, barcode scanners for in-store shopping, and a service history tracker, further streamlining the part-finding and repair process. The **AutoZone Rewards program** provides loyalty benefits, rewarding repeat customers with discounts and exclusive offers. Furthermore, their commitment to **quality brands** like Duralast (their private label) and other reputable manufacturers ensures customers receive reliable parts. The focus on providing comprehensive support, from parts and tools to expert advice and diagnostic help, truly sets AutoZone apart as more than just a store, but a partner in vehicle care.

Regarding **promotional information**, AutoZone Auto Parts frequently runs various promotions and discounts to provide value to its customers. While specific offers can vary by location and time, common promotional strategies include:

  • **Percentage-off Discounts**: Often seen as "20% off orders over $100" or similar percentages on qualifying purchases, sometimes requiring a coupon code for online orders.
  • **Oil Change Specials**: Bundled deals on engine oil and filters, providing significant savings when purchased together. These often vary based on oil type (conventional, synthetic, etc.).
  • **AutoZone Rewards Program**: This free loyalty program allows customers to earn rewards, such as a $20 reward for every five purchases of $20 or more. Members often receive exclusive email offers and discounts.
  • **Buy Online, Pick Up In-Store (BOPIS)**: A convenient service offering same-day pickup for online orders at no extra cost, ensuring quick access to parts.
  • **Free Shipping**: Often provided for online orders exceeding a certain value (e.g., $35), with options for standard or even next-day delivery in select markets.
  • **Seasonal Sales Events**: Major sales during holidays (like Memorial Day, Black Friday) or specific seasons (e.g., spring car care sales) where a wide range of products are discounted.
  • **Bundle Deals on Specific Products**: For example, discounts on buying two or more wiper blades, ignition coils, or specific car care product sets.
  • **Rebates**: Offering cash back or gift cards on qualifying purchases of certain products, such as batteries or specific brands of engine oil.
Customers are encouraged to check AutoZone's official website, sign up for their email newsletter, or download the AutoZone app to stay informed about the latest deals and exclusive offers. These promotions make it more affordable for local users to maintain and repair their vehicles, reinforcing AutoZone's position as an accessible and value-driven "Auto Repair Station" for parts and DIY support.

AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

I went to have a battery replacement in my key and walker did it for me and as he was changing my battery he also was teaching me how to do it and I thanked him for helping me and showing me how to change my battery to my key such a great guy if I could if him 10 starts I would ❤️❤️

Apr 30, 2025 · April Miller

There was four employees at the AutoZone in Greenville and I stood in line for over 20 minutes. They were having problems with the first person in line and instead of getting the manager to take care of it the person that was talking to that person the employee that was talking to that person was acting like I don’t know. He wasn’t answering the ladies questions. He was very office. It was ridiculous. What just happenedand then when I got up there, I brought back a core for brake caliper and he needed an authorization from the manager. And then when I got up there, I brought back a core for brake caliper and he needed a authorization from the manager, but instead of getting the manager, he got another employee and then when I asked him what’s going on he said he needs a manager’s approval, but instead of Him walking away from the cash register and getting the manager he stood there, looking at me until I finally said can you please get the manager to take care of this? I will never ever go there again.

Dec 20, 2024 · Danielle Dubay

Excellent experience with getting a new battery installed. Cesar and Patrick were super helpful and they even brought over an additional battery tester to make sure that I was good to go. All star employees for sure!

Oct 27, 2024 · Chris Schott

Went in for a oil change the employees were ignoring customers and having there own conversation there were multiple customers in line asked for the manager and was told they were not in worst parts store ive been too WILL NEVER SHOP WITH AUTOZONE AGAIN

Jan 22, 2025 · Mark Leson

I went into the store to get a part for my car, the manager looked up at me and said, very rudely, that I could wait and that he was busy, acting as though I was a nuisance. Very unprofessional. He was tall with glasses and had tattoos on his arm. I was turning around to leave the store when a nice young man, I believe his name is Chris, he has a red beard, came up to me and said that he would help me and apologized for the other employee. He got what I needed and was so polite, helpful and knowledgeable about the part that I needed. The manager could learn a lot from this young man and how to treat customers. He deserves a raise in my opinion.

Aug 16, 2024 · Nancy Rowland