AutoZone Auto Parts

For vehicle owners and DIY enthusiasts in Voorhees Township, New Jersey, AutoZone Auto Parts at 303 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043, stands as a well-known and generally accessible destination for automotive needs. You can reach them by phone at (856) 325-6239 or +1 856-325-6239. As part of a national chain, this AutoZone location aims to provide a wide array of auto parts, accessories, and certain in-store services to help keep your car, truck, or SUV running smoothly.

The AutoZone Auto Parts store in Voorhees Township typically features a retail environment designed for both professional mechanics and everyday customers. The store's layout is structured to help you navigate through various sections, including those for batteries, brakes, filters, fluids, engine components, lighting, wipers, and various accessories. Their inventory includes parts for a wide range of makes and models, encompassing both domestic and import vehicles. Prominent brands stocked often include their own Duralast line (known for batteries and brakes), along with other trusted names like Castrol, Rain-X, AC Delco, and Sylvania. The emphasis is on providing quality aftermarket parts that often meet or exceed OEM specifications.

Inside, the environment is typically organized, with parts clearly labeled and displayed. The aim is to make it easy for customers to find what they need, whether they're looking for a specific replacement part or simply Browse for accessories. While the store itself is primarily a retail space for parts, it also serves as a hub for certain basic diagnostic and maintenance assistance, which are offered in a quick, service-oriented manner at the counter or in the parking lot.

AutoZone Auto Parts offers a variety of services designed to assist customers with their vehicle maintenance and repair tasks, extending beyond just selling parts:

• Free Battery Testing & Charging: As a popular service, AutoZone offers in-store testing of your vehicle's battery to determine its health. If your battery is low, they can also provide free charging, a convenient service for avoiding unexpected breakdowns.

• Fix Finder (Check Engine Light Diagnostics): If your vehicle's check engine light is on, AutoZone can pull the diagnostic trouble codes (DTCs) from your vehicle's onboard computer. This "Fix Finder" service provides a detailed report of the error codes and often suggests potential causes and recommended parts for repair. It's an initial step that can help vehicle owners understand the issue before deciding on a repair strategy.

• Loan-A-Tool® Program: This program allows customers to borrow specialty tools that might be needed for specific automotive repairs. Customers typically leave a refundable deposit for the tool, which is returned once the tool is brought back to the store within a specified period (commonly 90 days). This feature can save DIYers money by eliminating the need to purchase expensive, rarely used tools.

• Free Oil Recycling: AutoZone locations often accept used motor oil for recycling, providing an environmentally responsible way for customers to dispose of their used fluids after an oil change.

• Wiper Blade Installation: Staff are often available to assist with the installation of new wiper blades purchased at the store, a quick service that improves visibility and safety.

• Online Order Pickup: Customers can order parts and accessories online through the AutoZone website or app and opt for "Free Store Pickup," allowing for quick retrieval of items, often within an hour of placing the order, subject to availability.

Beyond these services, AutoZone aims to provide "trustworthy advice" through its knowledgeable staff. While they are not certified mechanics, store employees (often referred to as "AutoZoners") are trained to assist customers in finding the right parts for their vehicle and provide general guidance on repair procedures. The company also invests in its online presence, offering digital resources like DIY suggestions, repair help, and the ability to track service history through their mobile app.

Customer experience at AutoZone locations can vary, as reflected in the provided reviews. One positive review highlights an exceptional encounter:

• "Christopher was phenomenal. Very knowledgeable and very professional. Took me by surprise. It is so hard to find good customer service. Christopher is the reason why I will be coming back every time. And I live 25 minutes away. It is definitely worth the drive." This demonstrates the significant impact that knowledgeable and professional staff can have on customer loyalty, even compelling customers to travel a considerable distance.

However, another review indicates a less satisfactory experience:

• "The most unprofessional people I’ve met. Telling me I’m lying about my own phone number, snatching my phone out my hand then denying my return. Miserable person who won’t do his job. If I could give negative reviews I would. Go to Walmart you’ll be treated better." This contrasting feedback suggests that consistency in customer service can be an area of concern, and individual interactions can significantly shape a customer's perception of the store.

It's important for customers to note that while AutoZone provides valuable services and parts, they are a retail parts store and not a full-service auto repair shop. While staff can offer advice and assist with basic diagnostics, they do not perform complex repairs or installations beyond simple tasks like battery or wiper blade installation.

AutoZone frequently runs various promotions and loyalty programs to incentivize purchases. While specific, real-time promotions can vary, common offerings include:

• AutoZone Rewards Program: This free loyalty program allows customers to earn credits for purchases. Typically, customers earn a $20 reward after making five qualifying purchases of $20 or more. Members also receive exclusive offers and personalized discounts.

• Online Discounts and Coupon Codes: AutoZone regularly provides percentage-off discounts (e.g., 20% off orders over $100) or specific dollar amount savings through coupon codes, often available on their website, through email sign-ups, or via third-party coupon sites.

• Seasonal Sales and Bundles: The store often features seasonal sales events, especially around holidays, offering discounts on common maintenance items like oil change bundles, brake components, or specific brands.

• Free Shipping: AutoZone offers free ground shipping on online orders that meet a certain minimum purchase amount (e.g., $35+), and in select markets, they may offer free next-day delivery on eligible orders.

Customers interested in current promotions are encouraged to check the AutoZone website, sign up for their email newsletter, or inquire in-store. The company aims to make its products and services accessible and affordable for both the everyday driver and the more seasoned automotive enthusiast.