AutoZone Auto Parts

AutoZone Auto Parts ico

(535 reviews)

Auto Repair StationsCaliforniaSanta Clara CountySan JoseThe PlantCurtner Avenue

Santa Clara County . California

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Operating Hours

Monday 7:30 AM - 10:00 PM
Tuesday 7:30 AM - 10:00 PM
Wednesday 7:30 AM - 10:00 PM
Thursday 7:30 AM - 10:00 PM
Friday 7:30 AM - 10:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM

AutoZone Auto Parts Introduce

For vehicle owners, DIY mechanics, and automotive professionals in San Jose, CA, AutoZone Auto Parts at 189 Curtner Ave, San Jose, CA 95125, USA, stands as a fundamental resource within the "Auto Repair Stations" category. While primarily an auto parts retailer, AutoZone provides an array of services and goods that directly support vehicle maintenance and repair, functioning as a crucial partner in the automotive ecosystem. This location is part of a national chain renowned for its extensive inventory and commitment to assisting customers with their automotive needs.

The environment at AutoZone Auto Parts is designed for ease of access and efficient customer service. Stores are typically well-organized with clearly labeled aisles, making it straightforward for customers to locate specific parts and accessories. The layout generally includes a prominent counter where knowledgeable staff assist with inquiries, parts look-ups, and service requests. The atmosphere is generally bustling but efficient, catering to both experienced mechanics and those new to vehicle maintenance. The cleanliness and systematic arrangement of products reflect a commitment to providing a user-friendly shopping experience. This store environment is a key aspect of how AutoZone serves its customers, ensuring that necessary parts and advice are readily available.

AutoZone Auto Parts offers a vast selection of goods for sale, covering virtually every component needed for vehicle repair and maintenance. Their inventory includes essential items such as brake pads, rotors, calipers, and shoes for comprehensive brake system repair; a wide range of batteries, alternators, and starters for electrical and charging systems; and various types of engine oil, oil filters, air filters, and spark plugs for routine tune-ups and engine health. Beyond these fundamental parts, customers can find accessories like wiper blades, car wash and detailing supplies, car care chemicals, and automotive tools. They also offer specialized parts for specific systems including cooling and heating, drivetrain, electrical and lighting, exhaust, fuel systems, ignition, suspension, steering, and tires. As an "Auto Repair Station" in a broader sense, AutoZone also provides several invaluable complimentary in-store services. These include free battery testing and charging, ensuring your vehicle's power source is reliable; free oil recycling, promoting environmental responsibility; and the highly popular Fix Finder℠ service, which scans your vehicle's OBD-II system to pull engine error codes and provides a detailed report on the most likely cause and recommended repairs. For those undertaking their own repairs, the Loan-A-Tool® program allows customers to borrow specialty tools with a refundable deposit, significantly reducing the cost of DIY projects.

Several key features contribute to AutoZone's strong appeal and positive customer experiences. A standout feature, as highlighted by customer reviews, is the exceptional customer service provided by staff members like Daisy, Krishan, and Victoria at this specific San Jose location. These employees are consistently praised for being "incredibly helpful, knowledgeable," "friendly," and going "above and beyond" to assist customers. This dedication is crucial, especially when system inventory might be inaccurate, as demonstrated by Daisy's proactive efforts to call nearby stores to locate a part. The staff's ability to provide "trustworthy advice" and make potentially "frustrating situation so much easier" is a significant asset. Another prominent feature is the array of free in-store services, such as battery testing, charging, and the Fix Finder℠ diagnostic tool. These services provide immense value to customers, allowing them to troubleshoot issues and maintain their vehicles without immediate service charges. The Loan-A-Tool® program empowers DIYers by making expensive specialty tools accessible. Furthermore, AutoZone's extensive inventory means that customers often find the parts they need readily available, minimizing downtime. Their commitment to offering a wide range of brands, including Duralast, Castrol, Rain-X, and AC Delco, ensures customers have choices in quality and price point. The convenience of being able to "Buy Online & Pick Up In-Store" also enhances the customer experience, blending online shopping with immediate local availability.

AutoZone Auto Parts frequently offers various promotional opportunities and loyalty programs to benefit its customers. One prominent promotion is the AutoZone Rewards program, which is free to join and allows customers to earn a $20 reward when they make five purchases of $20 or more. This incentivizes repeat business and provides tangible savings. Beyond the rewards program, AutoZone regularly features deals, discounts, and coupons on popular items such as engine oil, brake pads, wiper blades, and batteries. These promotions can include "buy one, get one free" offers on certain products, instant savings on specific brands or categories, or percentage-off deals on larger orders. Customers can often find these promotions advertised in-store, on their website, or through exclusive emails for AutoZone Rewards members. For example, current typical promotions across AutoZone stores might include discounts on brake pads and rotors when purchased together, or savings on wiper blades. They also promote "Shop Our Best Spring Deals" and other seasonal offers. It is highly recommended that local users visit the AutoZone website, check their local store's flyers, or inquire with the staff at 189 Curtner Ave for the most up-to-date and specific promotional information to maximize their savings on auto parts and accessories.

In conclusion, AutoZone Auto Parts at 189 Curtner Ave, San Jose, CA, serves as an essential "Auto Repair Station" by providing a vast selection of automotive parts and accessories, coupled with valuable complimentary services. Their commitment to outstanding customer service, evident through the positive feedback for staff like Krishan, Daisy, and Victoria, combined with helpful programs like Fix Finder℠ and Loan-A-Tool®, makes them a go-to destination for both professional mechanics and everyday car owners in the San Jose area. With ongoing promotions and a focus on customer satisfaction, AutoZone remains a reliable partner for all automotive needs.

AutoZone Auto Parts Photos

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AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

Amazing Service at AutoZone! I had a fantastic experience thanks to Daisy. Although the system showed the part I needed was in stock, it wasn’t actually available. She went above and beyond by calling nearby stores to confirm they had it, saving me from driving around. Her friendly attitude and dedication made a potentially frustrating situation so much easier. Thank you for the outstanding service!

Jan 24, 2025 · Quetzalli

Excellent Customer Service Experience! I had an amazing experience at this location, thanks to the outstanding customer service provided by Krishan and Victoria. Krishan is incredibly helpful, knowledgeable, and always goes above and beyond to assist customers. He truly deserves recognition and appreciation from both customers and the company for his exceptional work. I also want to extend my gratitude to Victoria, who is equally amazing. Her kindness and excellent customer service made my visit even more enjoyable. Thank you, Krishan and Victoria, for making my experience so positive!

Mar 14, 2025 · Isaak Tine

They sold me an used oil, and their manager (Darek/Derek) told me a lot of bad things, and they did not make responsible for it.a As a result, I won't come back here anymore. In addition, I recommend to future customer to check item before get out of the store.

Mar 01, 2024 · Franklin O

Came here and buy a battery for a motorcycle and it was the wrong size and came back at 9:59 and was told I was too late to return it. The manager some young kid who doesn't have a heart because the battery was too big for my motorcycle so I needed to return it to get some propane for tonight and the manager decided to stop at me and not returned my item because I was late even though I was here before 10 the store does not specify that you have to be in the store by a certain time and making a last purchase by a certain time so as he was counting money that he could just gave me I'm going to freeze my buns off tonight because I won't be able to afford propan that I need to keep warm and dry tonight. So to the young kid thank you for having a heart and working a little extra hard for your company and maybe one day you will learn it's about the people not about the time or the rules.

Feb 21, 2024 · Richard “Rico Suave” Rico

I inquired about a return policy for a jumper. Some heavyset lady lied and said I could not return it. Which is a lie, or misinformed at least. Then, SpongeBob's driving instructor failed to give me my receipt as if I didn't know that I can call customer service tomorrow and get this thing returned anyway 😄

Jan 19, 2025 · Dave Dave