AutoZone Auto Parts

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 215-268-1600
  • www.autozone.com
  • 555 Adams Ave, Philadelphia, PA 19120, USA

Operating Hours

Monday 7:30 AM - 10:00 PM
Tuesday 7:30 AM - 10:00 PM
Wednesday 7:30 AM - 10:00 PM
Thursday 7:30 AM - 10:00 PM
Friday 7:30 AM - 10:00 PM
Saturday 7:30 AM - 10:00 PM
Sunday 7:30 AM - 9:00 PM

AutoZone Auto Parts Introduce

AutoZone Auto Parts, a ubiquitous name in the automotive aftermarket, operates within the "Auto Repair Stations" platform category, though its primary function is to provide parts, tools, and accessories for DIY enthusiasts and professional mechanics alike. While they don't perform extensive vehicle repairs themselves, they are an indispensable resource for anyone undertaking automotive maintenance or repair, offering a vast inventory and a range of helpful services that effectively support the "Auto Repair Stations" ecosystem by supplying necessary goods and preliminary diagnostic assistance. Their presence in virtually every community makes them a convenient and reliable partner for vehicle upkeep.

The environment at an AutoZone Auto Parts store is typically characterized by its organized layout and extensive inventory. Aisles are clearly marked, making it relatively easy to navigate and locate specific parts or categories of products. Stores are generally well-lit and maintained, creating a clean and accessible shopping experience. The counter staff are often positioned to assist customers promptly, and many locations feature a visible workspace for in-store services like battery testing or charging. The overall atmosphere is geared towards efficiency and self-service for those who know what they need, while also providing readily available assistance for those who require guidance. The emphasis is on a functional and comprehensive retail space where customers can quickly find the automotive components and supplies they require.

AutoZone Auto Parts offers an incredibly vast and diverse range of products and services, catering to nearly every aspect of vehicle maintenance and repair. Their shelves are stocked with an extensive selection of replacement parts, including **batteries, brake pads, brake rotors, alternators, starters, water pumps, spark plugs, oil filters, air filters, and cabin air filters**. They provide all necessary **fluids and chemicals**, such as engine oil (conventional, synthetic blend, full synthetic, high mileage, diesel), transmission fluid, brake fluid, power steering fluid, antifreeze, radiator additives, windshield washer fluid, and various fuel and engine cleaners/additives. Beyond core replacement parts, AutoZone also carries a wide array of **accessories**, including car wash and detailing products, interior accessories (like seat covers and floor mats), exterior dress-up items, lighting solutions (headlights, LED kits), and tie-down and cargo management equipment. For the DIY mechanic, they offer a substantial selection of **tools and equipment**, ranging from basic hand tools and socket sets to specialized diagnostic tools and garage equipment. Furthermore, AutoZone provides several valuable **free in-store services**. These include **free battery testing and charging**, where they can assess your battery, starter, and alternator to identify issues. They offer **free Fix Finder service**, which includes reading check engine light trouble codes and providing a diagnostic report to help pinpoint the problem. They also offer **free oil recycling** for used motor oil and provide **free windshield wiper installation** with the purchase of new wipers. For those needing specialty tools without wanting to buy them, their **Loan-A-Tool® program** allows customers to borrow specific tools for a refundable deposit, making complex repairs more accessible. They also facilitate the return of used motor oil and transmission fluid for recycling. Additionally, AutoZone helps customers find professional assistance through their **Shop Referral Program**, connecting them with qualified mechanics for jobs beyond DIY capabilities.

Several features distinguish AutoZone Auto Parts as a leader in the automotive retail and support sector. Their **extensive inventory** is a major selling point, ensuring that customers can typically find the right part for a wide range of vehicle makes and models, often on the same day. This is enhanced by their **"Check the Fit" feature** on their website and app, allowing customers to confirm compatibility before purchase. The **Loan-A-Tool® program** is a unique and highly valued service, empowering DIYers to undertake more complex repairs without significant investment in specialized equipment. Their **free in-store testing services** for batteries, alternators, starters, and check engine light diagnostics provide valuable assistance, helping customers troubleshoot problems before committing to purchases or repairs. The **knowledgeable staff (AutoZoners)**, while varying by location, are generally trained to assist customers in finding the correct parts and can offer basic advice. AutoZone also offers various convenient shopping options, including **buy online, pick up in-store** (often ready in about an hour) and **free next-day delivery** on eligible orders over $35 in select markets, along with free standard shipping for orders over $35. Their **AutoZone Rewards program** provides a loyalty incentive, allowing members to earn points on purchases that convert into rewards. The **AutoZone mobile app** further enhances the customer experience with features like VIN and license plate lookup, barcode scanning for in-store information, and a service history tracker. The presence of their own trusted brands, like Duralast (for batteries, brakes, and chassis parts), offers reliable and often cost-effective alternatives to OEM parts.

AutoZone Auto Parts consistently provides a variety of promotional offers and discounts to its local users, making their vast product range even more accessible. These promotions are frequently updated and can be found on their website, in their weekly ads, and through their AutoZone Rewards program. Common promotions often include: **percentage discounts on orders over a certain amount**, such as "20% off orders over $100" with a specific code, often coupled with free ground shipping. They frequently offer **rebates** on specific product purchases, particularly on motor oil (e.g., $10-$30 digital gift cards with qualifying purchases of Pennzoil or Quaker State motor oil) and heavy-duty diesel engine oil (up to $80 in digital gift cards with Shell Rotella purchases). **Bundle deals** are common for routine maintenance items, such as savings when bundling 5 quarts of motor oil with an oil filter. Seasonal sales events are regular occurrences, including "Spring Sales" or promotions around major holidays. The **AutoZone Rewards program** is a significant promotional feature, allowing members to earn a $20 reward after every 5 qualifying purchases of $20 or more. Additional loyalty benefits may include exclusive offers and personalized discounts. Furthermore, they offer **free delivery** on orders over $35, with free next-day delivery available in some markets. Specific in-store deals often include offers like "buy one, get one 50% off" on certain car care products or discounts on specific brands of parts. Military members and veterans may also qualify for a 10% discount on purchases. Customers are encouraged to sign up for email or text alerts to receive exclusive promo codes and notifications about new deals. It's always recommended to check the AutoZone website or your local store's circular for the most current promotions available.

AutoZone Auto Parts Photos

AutoZone Auto Parts 0
AutoZone Auto Parts 1
AutoZone Auto Parts 2
AutoZone Auto Parts 3
AutoZone Auto Parts 4
AutoZone Auto Parts 5
AutoZone Auto Parts 6
AutoZone Auto Parts 7
AutoZone Auto Parts 8

AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

Michelle Deserves Recognition! I recently visited this AutoZone at Adams ave, and I have to take a moment to recognize the exceptional service I received from Michelle. From the moment I walked in, she greeted me with a friendly smile and a genuine willingness to help. I came in unsure about which part I needed for my vehicle, and Michelle took the time to not only look up the correct part but also explained the differences between my options. She even came out to my car to help me install the wipers there in the parking lot on the rain i must say something she didn’t have to do, but did with patience and professionalism. Their knowledge, helpful attitude, and customer-first mindset truly made my experience outstanding. It’s rare to find someone who goes above and beyond just to make sure a customer leaves satisfied, and that’s exactly what Michelle did. AutoZone is lucky to have such a dedicated and personable employee on their team. Thank you again, Michelle, for your excellent service—I’ll definitely be coming back!

May 16, 2025 · Rose Medina

I want to take a moment to sincerely thank Miguel Rivera and Natalie for the outstanding customer service you provided. Your professionalism, kindness, and dedication made my experience truly seamless. Your prompt assistance and willingness to go the extra mile did not go unnoticed, and I greatly appreciate the effort you put into helping me. It’s refreshing to receive such excellent service, and I am grateful for the positive experience. Thank you again for all that you do!

Apr 23, 2025 · R Singleton

After going to another Auto Zone location, I thought I brought the wrong type of windshield wipers. I came to this location with the intention of returning the ones I purchased, but Danny helped me and put those windshield wipers on for me in less than 5 minutes. His customer service was AMAZING, and he was the only employee working the front!! He was so patient and excellent at multitasking. The true definition of +1 customer service!

Jan 14, 2025 · Brianna Spence

I shop at this store on a regular basis. I have an older car so I'm always needing something for it. I just wanted to let the company know that the one manager in the store Michelle is a ture asset to the company. Everytime I'm in there the rest of the team is always asking for her help. I was very surprised when I was informed she wasn't the store manager. Her level of professionalism is off the charts. She seems to manage the store like she is.

Mar 02, 2025 · Rebecca Wilson

Title: Unbelievably Incompetent Service at AutoZone on Adams Ave in Philadelphia! I had the most frustrating experience at the AutoZone on Adams Ave, Philadelphia. I went in because I needed my check engine light read, which they advertise as a service they offer. But after waiting for 25 minutes, it became clear that no one there had a clue what they were doing. Despite there being a ton of staff members milling around, NO ONE could figure out how to check my engine light. After being passed around from one person to the next, Two more employees came in and still couldn’t get it to work, even after watching a YouTube video on how to do it! I couldn’t believe it. This is absolutely unacceptable. If you’re advertising a service, at least train your staff to handle it properly. And stop complaining about cars made after 2010—if you can’t handle newer vehicles, don’t pretend you can. Do yourself a favor and avoid this location if you actually need service. I won’t be coming back.

Dec 27, 2024 · Whitney Lupton