AutoZone Auto Parts

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  • +1 215-543-9989
  • www.autozone.com
  • 8966 Frankford Ave, Philadelphia, PA 19136, USA

Operating Hours

Monday 7:30 AM - 10:00 PM
Tuesday 7:30 AM - 10:00 PM
Wednesday 7:30 AM - 10:00 PM
Thursday 7:30 AM - 10:00 PM
Friday 7:30 AM - 10:00 PM
Saturday 7:30 AM - 10:00 PM
Sunday 7:30 AM - 9:00 PM

AutoZone Auto Parts Introduce

For local users, both the avid do-it-yourself (DIY) enthusiast and the professional mechanic, AutoZone Auto Parts stands as a leading and highly accessible Auto Repair Station – not in the sense of offering repair services directly, but as the quintessential supplier of the services and goods necessary for automotive repair and maintenance. AutoZone is renowned for its vast inventory of automotive replacement parts, accessories, and maintenance items, making it a crucial resource for anyone working on their vehicle or seeking specific components.

The environment within an AutoZone Auto Parts store is designed for customer convenience and accessibility. Stores are typically well-lit, clean, and organized, with clear signage to help customers navigate through various product categories. The layout is structured to make finding specific parts and accessories straightforward, whether for a quick oil change or a more complex engine repair. While not a traditional "repair shop" with service bays, many AutoZone locations feature counters where customers can consult with knowledgeable staff, often referred to as "AutoZoners." These employees are trained to assist with part lookup, offer advice on DIY repairs, and troubleshoot common vehicle issues. The environment aims to be welcoming to all levels of automotive expertise, from first-time DIYers to seasoned professionals. Many stores also have dedicated areas for specific services like battery testing and charging, and the famous Loan-A-Tool® program. Furthermore, AutoZone places an emphasis on corporate responsibility, with commitments to reducing GHG emissions and robust recycling programs for oil, batteries, plastics, and used auto parts, reflecting a broader commitment to environmental stewardship.

AutoZone offers an extensive range of goods and services, solidifying its position as a comprehensive auto parts store. Their inventory includes:

  • Automotive Hard Parts: This encompasses critical components like batteries (including Duralast Gold and Platinum AGM), brake pads, brake rotors, alternators, starters, water pumps, fuel pumps, shocks, struts, and engine components.
  • Maintenance Items: Essential for routine vehicle care, these include engine oil (from leading brands like Mobil 1, Castrol, and Pennzoil), oil filters, air filters, cabin air filters, spark plugs, belts, hoses, and various fluids (antifreeze/coolant, transmission fluid, brake fluid, power steering fluid).
  • Accessories: A wide variety of interior and exterior accessories are available, such as floor mats, seat covers, wipers, headlights, taillights, car wash and detailing products, air fresheners, and performance accessories.
  • Tools and Equipment: AutoZone provides a broad selection of hand tools, power tools, specialized diagnostic tools (including professional code readers), and shop equipment like jacks, creepers, and toolboxes, catering to both amateur and professional mechanics.
  • Chemicals and Additives: This category includes fuel system cleaners, engine additives, lubricants, sealants, adhesives, and various car care chemicals.
  • OEM and Aftermarket Parts: Customers can find parts that meet Original Equipment Manufacturer (OEM) specifications or high-quality aftermarket alternatives, offering choices based on preference and budget.
Beyond just selling parts, AutoZone also provides a suite of valuable free services:
  • Free Diagnostics & Troubleshooting: Staff can help interpret "Check Engine" light codes using their "Fix Finder" service, providing a report that can guide customers to potential issues.
  • Free In-Store Parts Testing: This includes testing batteries, alternators, starters, and other electrical components to diagnose problems.
  • Free Battery Charging: For customers with a drained battery, AutoZone offers complimentary in-store charging.
  • Loan-A-Tool® Program: This unique program allows customers to borrow specialty tools for specific repairs with a refundable deposit, significantly reducing the cost of DIY projects.
  • Oil Recycling: AutoZone facilitates the environmentally responsible disposal of used motor oil.
They also offer convenient shopping options like "Buy Online, Pick Up in Store" and "Same Day Delivery" in select markets, ensuring customers get the parts they need quickly.

Several key features define AutoZone Auto Parts as a valuable resource for vehicle owners. Firstly, their extensive inventory ensures a high likelihood of finding the right part for a wide range of vehicles, including cars, trucks, SUVs, and light trucks, both domestic and import. The knowledgeable staff ("AutoZoners") are a significant asset, providing trustworthy advice and assistance, which is particularly beneficial for DIY customers. The Loan-A-Tool® program is a standout feature, enabling individuals to tackle repairs that would otherwise require expensive specialized tools. The free in-store testing and diagnostic services empower customers to identify problems before purchasing parts, saving time and money. AutoZone's commitment to speed is evident in their Same Day Delivery and Buy Online, Pick Up in Store options, which cater to urgent repair needs. Their AutoZone Rewards program provides loyalty benefits, allowing customers to earn money on their purchases. Furthermore, the availability of comprehensive DIY advice and how-to guides on their website and through the AutoZone app, including VIN decoders and license plate lookups, empowers customers with the knowledge to perform their own repairs. The establishment's broad geographical presence with thousands of stores across the US, Mexico, and Brazil ensures widespread accessibility.

AutoZone Auto Parts actively engages in various promotional activities to attract and retain customers. Common promotional information includes:

  • Weekly Ads and Deals: AutoZone regularly publishes weekly ads featuring discounts on popular parts, maintenance items, and accessories. These can include percentage-off deals (e.g., "20% off orders over $100"), buy-one-get-one offers, or specific savings on categories like performance chemicals, wash & wax products, or paint & body supplies.
  • AutoZone Rewards Program: This free loyalty program is a key promotional tool, encouraging repeat business by allowing members to earn rewards (e.g., $20 back on every $100 spent) and receive exclusive offers.
  • Free Services Promotion: The availability of free diagnostic services, battery testing, and the Loan-A-Tool® program is prominently advertised, highlighting the value added beyond just product sales.
  • Seasonal Sales: Promotions often align with seasonal maintenance needs, such as discounts on anti-freeze/coolant in winter, or AC charging kits in summer.
  • Online-Exclusive Deals: AutoZone frequently offers promotions valid only for online "Ship to Home" orders, sometimes excluding certain products like batteries or oversized items.
  • Promotional Bundles: Deals often include bundling products, such as a free STP oil filter with an oil purchase.
  • Mobile App Features: The AutoZone app is promoted as a convenient tool for shopping, tracking rewards, finding stores, and accessing repair help, often with features like VIN scanners and barcode scanners to enhance the in-store and online experience.
  • Trustworthy Advice and DIY Support: While not a direct discount, AutoZone heavily promotes its role as a source of "Trustworthy Advice" and provides extensive "How-To's" and DIY guides, positioning itself as a partner in automotive care.
Through these combined efforts, AutoZone solidifies its position as a leading automotive parts retailer, catering to the diverse needs of both the DIY community and professional repair shops.

AutoZone Auto Parts Photos

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AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

I needed a radiator & an emergency mechanic for my explorer on 3/12/25, Felicia the store manager was extremely helpful, attentive plus so much more when it comes to courtesy, consideration, professionalism I could go on for days with compliments abt this incredible manager. The other workers r just a professional n amazingly attentive to their customers. I would recommend this auto zone to e1 I know! I've never been treated so beautifully with professional courtesy at any of the auto zones in nywhen I lived there. Plz keep up the great work in this Philadelphia location as it is very much appreciated always! Felicia got the job done without hesitation! As I mentioned b4 I WILL be recommending this auto zone to e1 I know! Thank u for all of ur hard work n keeping the customer happy as its appreciated very much!

Mar 14, 2025 · christina kautz

AutoZone if they don't have what you need they'll order it for ya. Most parts come with a limited lifetime warranty which I've never had a problem with them honoring. Make sure you give them your phone number and info it is required for warranty returns they are able to look up all your purchases just by typing your phone number into the computer. Also your phone number ensures you get reward points for all your purchases which racks up fairly fast and gets you $20 credits. For the lifetime warranties you just bring in the bad part, they will use your phone number and or the original sales receipt (granted you still have it) to verify the purchase, then they just swap the bad part out and grab you a brand new one. For parts that have limited warranties they will pro-rate the price. Batteries that have expired warranties that are within a year of the warranties expiration date will also be pro-rated... The AutoZone App is also very useful for keeping track of purchases, maintenance and service records, looking up vehicle specific parts, store availability, repair tips and recommendations as well as viewing rewards points..

Feb 14, 2025 · BERNO 215

Hi my name is Christina and I just want to say how nice and friendly the staff is. Zee an employee there is so very nice and took the time to help with my windshield wipers. Thank you Zee

Jan 19, 2025 · Christina Kramer

It's a AutoZone lots of auto parts and they let you rent tools. Staff is somewhat knowledgeable about automotive parts and repairs

Apr 25, 2025 · Patrick Betteley

This auto zone has a great staff! People are usually helpful! The store is well-stocked and clean! Great location! I will definitely continue to shop here.

Jan 12, 2023 · Michael Adamo