AutoZone Auto Parts

This is a review for autozone on Sanderson and Cottonwood. Just gotten off work. Went inside this store around 5:40-5:50pm, October 1st. I had my backpack on due to most people now carrying laptops and electronics, there's no way I'm leaving my backpack in my car in this town. I went inside and saw 4-5 workers sitting up front on the cash register all looking at me with a weird look. I greeted them and finally some guy with a fake smile said "hey welcome", that was all that was said, then I continued on my business looking for a new low profile floor jack. ( I have a lowered car) While I was in the store for 7-10 minutes I was browsing and price comparing with nearby competitors on my phone, I started to look for a worker when suddenly you hear some employees in the back of the store yelling about "casa blanca". Which didn't bother me until someone with a gray shirt came up to me and said "you gotta leave your backpack in the front", this was after I had already walked past 4 employees who never said anything and never asked if they could help until I was walking out the front door. Seriously. Then the employee in the gray shirt said "they should have told you up front" no sir they did not, none of them did anything. I simply walked out.

Oct 01, 2024 · Cee A

Based solely on phone etiquette Called to get information on a part she says she can't look it up by vin , but I have called and gotten answers multiple times by VIN. I let her know this is the first time I'm hearing that, I let her know I'd like to use vin as it is more accurate, when using license plate in the past I have gotten different answers. She states that there are only two of them and she can't do it but I'm a customer like everyone else. I told her I'll wait for the other employee and currently on hold 20 min.now. past employees take less than 5 min to complete this task. Will update with her name later

Sep 26, 2024 · Nurse

Employees were friendly and very, very helpful. Store was clean could find what I needed quickly and easily. They were not only helpful but very knowledgeable as well.

Oct 10, 2024 · Cindy Hulstrim

Customer service at this location. Other reps are great when it comes to the manager for some reason they can never find the correct part if it’s not showing up on the picture that’s not the correct part basically calling you an idiot this location does not receive any good rating at all, very bad customer service to the manager Angelique would not recommend coming back to this location

Nov 08, 2024 · Reyna Jimenez

Number one place to get your auto parts. From affordable pieces to max gold and platinum performance parts as well. You'll usually luck out with fast service . There's been times I'm in n out the same 5 minutes . Great place to find anything even bike patches if you haven't found any around the city. This is the place for automotive parts .

Aug 01, 2024 · The Kidd