Automotive Supply Co

Automotive Supply Co ico

(26 reviews)

Auto Repair StationsMichiganWayne CountyLivoniaSchoolcraft Road

Wayne County . Michigan

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  • Intro
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  • Location
  • Reviews
  • +1 734-953-5000
  • automotivesupplycompanyinc.com
  • 36857 Schoolcraft Rd, Livonia, MI 48150, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Automotive Supply Co Introduce

Automotive Supply Co (also known as Auto Supply Company in some regions) operates as a well-established and long-standing Auto Repair Station, primarily functioning as a comprehensive supplier of automotive parts, tractor parts, and heavy truck parts. With a history stretching back to 1924, this company has built a reputation over nine decades for serving individuals, businesses, and government entities with a vast inventory and expert knowledge. Unlike typical auto repair shops that focus solely on service, Automotive Supply Co is fundamentally a parts distributor and service provider that supports the maintenance and repair needs of a wide range of vehicles and equipment. Their locations, such as those in Bowdon, GA, and Appleton, WI, serve as vital hubs for sourcing crucial components.

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Environment and Customer Interaction

The environment at an Automotive Supply Co branch is indicative of a well-stocked and busy parts distribution center, combined with a service-oriented approach. Customers stepping into the store can expect to find a counter staffed by experienced and knowledgeable personnel. The layout is designed to facilitate quick identification and retrieval of parts, with extensive shelving and storage areas for a wide variety of automotive, agricultural, and heavy-duty truck components. The atmosphere is one of efficiency and expertise, where staff prides themselves on their ability to help customers choose the correct product, whether it's for a personal vehicle, a farm tractor, or a medium to heavy-duty truck. They are known for having "go-to" people with specialties in different vehicle types, ensuring that even complex inquiries can be addressed. The company's long history (approaching 100 years) suggests a traditional yet constantly updated approach, blending deep institutional knowledge with modern inventory management. For professional customers like workshops or fleet managers, there are likely dedicated systems for ordering and delivery. The emphasis on having ownership and management on-site at many locations reinforces a sense of community connection and personalized service, a stark contrast to many larger chain stores.

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Comprehensive Services and Goods Offered

Automotive Supply Co's primary offering is a vast selection of parts, but they also provide specialized services that integrate with the "Auto Repair Stations" category by enabling repairs and maintenance. Their comprehensive suite of goods and services includes:

  • Extensive Parts Inventory: They maintain a large inventory of automotive, tractor, and heavy truck parts. This includes components for engines, brakes, suspension, electrical systems, driveline, and more. Their long history has allowed them to establish robust supply chains for both common and hard-to-find items.

  • Custom Built Hydraulic Hoses: A specialized service that sets them apart. They can custom build hydraulic hoses on-site, a critical offering for agricultural, industrial, and heavy-duty equipment where standard hoses may not fit or are urgently needed.

  • Paint and Body Supplies: Some locations or divisions of Automotive Supply Co (like their Appleton, WI branch) extend into providing supplies for paint and body repair, indicating a broader support for collision and aesthetic vehicle maintenance.

  • Machining Services: Certain branches or their affiliations (e.g., Automotive Supply Co in Appleton, WI, with an 85-year history of machining services) offer specialized machining capabilities, particularly relevant for engine rebuilding or custom part fabrication, aligning with the needs of more extensive vehicle repairs or restoration projects.

  • Obsolete Inventory Specialization: As an established supplier, they often specialize in sourcing or stocking obsolete parts for older or less common vehicles and equipment, a valuable service for maintaining vintage machinery or finding discontinued components.

  • Expert Parts Identification and Sourcing: Their experienced staff acts as "investigators and advisers," helping customers diagnose issues and find the correct part the first time. If a part is not in stock, they make every reasonable effort to obtain it quickly or guide customers on where to find it.

  • Delivery Services: For businesses and workshops, they often offer delivery services for parts, ensuring efficient access to necessary components.

  • Online Ordering: Many modern automotive supply companies provide online platforms for ordering parts, enhancing convenience for customers.

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Key Features and Strengths

Automotive Supply Co's distinct features stem from its deep roots and commitment to comprehensive parts solutions. Its most significant feature is its nine-decade-long history and experience. This longevity translates into unparalleled industry knowledge, established supplier relationships, and a deep understanding of customer needs across multiple generations. The emphasis on being a "hometown auto parts source" highlights their commitment to the local community, often involving on-site ownership and management who are personally invested in customer satisfaction. Their ability to supply parts for a diverse range of vehicles—from personal cars to farm tractors and heavy trucks—showcases their broad inventory and specialized expertise. The specialized service of custom-built hydraulic hoses is a niche but crucial offering for industrial and agricultural clients, providing immediate solutions that prevent costly downtime. Furthermore, their dedication to providing "the right part the first time" and making "every reasonable effort to obtain it as quickly as possible" underscores their focus on efficiency and customer convenience. For professional repair shops, their role as a reliable and quick source for parts is invaluable. Their continuous review and update of product offerings ensure they remain relevant to current market needs.

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Promotional Information

Given that Automotive Supply Co functions primarily as a parts supplier, their promotional strategies differ from those of a typical auto repair service center that advertises discounted labor or packaged services. Instead, their "promotions" often center on value, accessibility, and expertise. While specific, active discounts are not broadly published, local users might encounter promotions such as:

  • Competitive Pricing: Emphasizing their ability to provide quality parts at competitive prices due to their long-standing supplier relationships and purchasing power.

  • Availability and Speed of Sourcing: Promoting their extensive in-stock inventory and their efficiency in special-ordering and quickly obtaining non-stock parts, minimizing customer downtime.

  • Expert Consultation: Highlighting the value of their knowledgeable staff who can accurately diagnose part needs and provide correct solutions, preventing costly mistakes from incorrect purchases.

  • Custom Service Capabilities: Promoting their unique services like custom hydraulic hose building as a solution for urgent or specialized needs.

  • Reliability and Trust: Leveraging their almost century-long history as a testament to their reliability, trustworthiness, and consistent service within the community. This often acts as a powerful form of "promotion" in itself.

  • Wholesale or Volume Discounts: For businesses and mechanics, they might offer tiered pricing or bulk discounts, encouraging larger orders or repeat business.

  • Seasonal Stock Highlights: Promoting specific parts relevant to the season (e.g., snowplow parts in winter, AC components in summer) to align with demand.

For the most accurate and current promotional information, local users, especially businesses and mechanics, are best advised to contact Automotive Supply Co directly through their local branch or by checking their official website. This direct approach will allow them to inquire about specific part pricing, volume discounts, or any time-sensitive offers available. Automotive Supply Co positions itself not just as a store, but as a dedicated partner, committed to supplying the essential parts and services that keep vehicles and equipment moving in the community.

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Automotive Supply Co Customer Reviews

I would not recommend or do business with them - prices seem really high for obsolete parts

Jan 11, 2025 · JEO ESO

I wish I would have known rar

May 14, 2025 · Steve Sfirnaciuc

Very happy with their service and price. Dropped off a driveshaft for my Ford F-250. Got it back with three new joints, new center bearing, balance and painted. All for a very reasonable price. Can’t be beat. Thanks

Nov 23, 2019 · Matthew

Absolutely the most knowledgeable staff in the area. I have many shafts made over the years, and have tried all the local builders. And Automotive Supply is the best in my opinion. They have the largest inventory of drive shaft parts I have ever seen. With industrial drive shafts that weighed more then many cars. To hundreds of aluminum shafts complete and ready to go out the door. I dealt with Eddie the Shop Manager and his understanding and patience was the best I have ever encountered. I have never dealt with anyone who made sure to take the time to listen to what I built and discuss every aspect of my project to make sure we did the shaft right the first time. They even provided a Balance build sheet that told me the exact balance of my drive shaft. I feel there is no other shop in the area that can compete. And they have been doing it since 1930.

Aug 08, 2014 · Taylor Citizen

These guys are a ripp off. Ive been a mechanic for 30 years. I dropped a driveshaft off with them on friday, they said they would call me with the estimate, they never called and said they did the repairs on monday. They said they replaced my rear shaft because it was bent. This was a 2 piece shaft. Then when i had no choice but to pay to get my driveshaft back i asked them for my old parts. They gave me my whole drive shaft, 2 parts. First they told me they repaired it, then they gave me a completely different driveshaft. They charged me for labor for repairs they didnt do then charged me for a new driveshaft. They are dishonest and i will not do business with them again. Beware of these guys.

Apr 08, 2019 · Donald Kern