Autobahn Body Works, Inc.

After I was rear-ended, I connected with Autobahn to fix the damage to the bumper, muffler, and exhaust. Scheduling my appointment was quick and painless, and the staff was cordial and understanding. When I brought my vehicle to the shop, the process of getting it back was seamless, taking only a couple of days. However, after a few days, I noticed my muffler was making an odd noise, similar to a rusted-out Dodge Neon from my high school days. I decided to give them a call to see if there was anything they could do to resolve the noise issue. They contacted Goss, replaced the defective part, and returned my vehicle to me within one business day. Hopefully, I don't get rear-ended again, but if I do, I would happily return.

Sep 22, 2024 · Joshua Culver

Great place. Work done quickly. The Best customer service! They worked with the insurance company when other body shops would not. The staff are friendly and understanding. My car was rear ended and the staff arranged the work schedule so that my car was repaired in record time for our upcoming trip. Thank you so much.

Jun 24, 2024 · Albert Joy

Autobahn not only did an AMAZING job fixing my bumper, they fit me in between their other scheduled appointments and detailed my car which was a wonderful surprise. They also were amazing working with me while we figured out an insurance issue. 100% recommend!!!!

Feb 16, 2024 · Abby LaRose

I brought my Honda in after a fender bender in my parking lot. Everyone couldn't have been nicer! They did such a great job, I feel like I have a new car! They also went above and beyond in dealing with the insurance companies, so all I had to do is drop it off and pick it up! In days where most services are "meh" at best, Autobahn stands out as an example of how things should be done. Thank you for EVERYTHING!

Feb 07, 2024 · Donna

Paint was wrong,brought back for repair they left keys in it and was stolen! All the promises and not one did they follow through on. Do Not trust them.

Jan 07, 2025 · Gordon Hill

As another reviewer stated, Betsy is a of a nightmare.Highly negative experience where she was rude and condescending to me and my insurance adjuster and spoke unprofessionally about the insurance company (where I’ve had nothing but positive experiences). Betsy basically told me they were taking advantage of me (which was not true at all) due to some sort of personal experience she had with that insurance company related to her automobile body work that had absolutely nothing to do with my situation. My insurance adjuster was pretty shocked by the way she was speaking to me. We were on a phone call to try and sort out a simple miscommunication. In that conversation Betsy refused to listen to me or my insurance adjuster and just talked over us, telling us what to do and that we don’t understand, despite the insurance adjuster trying to explain some things on his end tjst she was not understanding. I am relieved it was a three-way phone call and my insurance adjuster was able to hear it all directly from her, including her losing her temper and snapping “if you don’t like it, just go elsewhere." On the phone it was communicated to Betsy that yes, we would be going elsewhere. She then attempted to, I guess, save herself by sending me a very condescending email about how I don't understand what's going on - which yes, I have needed the insurance process explained -but that's why were both on the phone with her as well as what to do if I don't want her help. She decided I didn’t understand what was going related to the quote but would not listen to me or the insurance adjuster when we both tried to explain to her that the information she needed was on its way to her. I wanted to use the Autobahn due to a very positive previous experience but as a result of this will not be using them again.

Mar 23, 2025 · Whitney Feininger