Auto Europe - European Car Service and Sales

Welcome to Auto Europe - European Car Service and Sales, located at 33816 S Woodward Ave, Birmingham, MI 48009, USA. As an auto repair station specializing in European vehicles, Auto Europe caters to owners of brands such as BMW, Audi, Mercedes-Benz, and potentially other European makes. They offer a range of services, likely including both mechanical repairs and potentially the sale of European automobiles. Situated in Birmingham, Michigan, they aim to provide specialized care and expertise for European car owners in the local area.

Within the platform category of "Auto Repair Stations," Auto Europe - European Car Service and Sales distinguishes itself by focusing specifically on European automobiles. This specialization suggests a team with particular knowledge and experience in the intricacies of these vehicles, potentially offering a higher level of expertise compared to general auto repair shops for European car owners. Their services likely encompass routine maintenance, complex mechanical repairs, and possibly performance enhancements tailored to European engineering standards. The inclusion of "and Sales" in their name indicates that they may also offer a selection of European vehicles for purchase.

Information regarding the specific environment of Auto Europe - European Car Service and Sales is not detailed in the provided text. However, as a specialized service and sales center for European cars, it can be inferred that their facility is equipped with the necessary tools, diagnostic equipment, and potentially specialized parts required for working on these sophisticated vehicles. The presence of a sales aspect might also suggest a showroom or display area for vehicles they have available.

Based on the limited information available, the services offered by Auto Europe - European Car Service and Sales likely include:

• General Repair and Maintenance for European Cars: Addressing a wide range of mechanical issues specific to European makes.
• Specialized Diagnostics: Utilizing tools and software designed for European vehicle systems.
• Transmission Services: Including adaptation, repair, and potentially replacement.
• Corner Balancing: A specialized service mentioned in a positive review, often related to performance tuning and handling optimization, particularly relevant for sports cars or vehicles used in performance driving.
• Vehicle Sales: Offering a selection of European automobiles for purchase.
• Potentially Other Services: Depending on their expertise and equipment, they may also offer services such as brake repairs, suspension work, electrical system diagnostics and repairs, and more.

The features of Auto Europe - European Car Service and Sales, based on the available reviews, present a mixed picture:

• Specialization in European Vehicles: Their primary feature is their focus on European makes, suggesting specialized knowledge.
• Potential for Performance Services: The mention of "corner balance" indicates expertise in performance-oriented services.

However, it is crucial to also consider the negative feedback:

• Report of Unresolved Main Issue: One customer reported that the primary problem with their car was not fixed despite spending a significant amount of money and agreeing to additional repairs based on assurances.
• Allegations of Improper Workmanship: The same negative review mentions issues such as improper transmission adaptation and loose bolts.
• Charging for Follow-Up on Unresolved Issues: The customer also reported being charged for a second visit to confirm that the initial problem remained unfixed, which is a significant concern regarding customer service.

Given the conflicting nature of the limited feedback, it is challenging to ascertain specific promotional information or a definitive overall assessment. The positive review regarding the "super 7" setup and corner balancing suggests a positive experience with specialized performance services. This indicates a potential strength in handling performance-oriented European vehicles and providing services like corner balancing, which is crucial for optimizing a vehicle's handling and weight distribution, particularly for track or high-performance driving.

However, the detailed negative review raises serious concerns about the quality of general repair work and customer service. The failure to resolve the main issue despite the cost, coupled with allegations of improper workmanship like loose bolts and the charge for a follow-up on an unfixed problem, are significant red flags. This discrepancy in experiences highlights the importance of considering all available feedback when evaluating an auto repair station.

For local users in Birmingham, Michigan, considering Auto Europe - European Car Service and Sales for their European vehicle needs requires careful consideration of the available feedback. If you own a European car and require specialized services like corner balancing or are looking to purchase a European vehicle, their specialization might be appealing. The positive review suggests competence in certain niche areas.

However, the negative review regarding unresolved issues, poor workmanship, and questionable billing practices should not be ignored. It is recommended that potential customers thoroughly research and possibly seek additional opinions or testimonials before entrusting Auto Europe - European Car Service and Sales with significant repairs. It might be prudent to inquire specifically about their experience with the particular issue your vehicle is facing and to seek clear explanations of the proposed repairs and associated costs.

In conclusion, Auto Europe - European Car Service and Sales in Birmingham, MI, positions itself as a specialist in European vehicle service and sales. While one customer experienced satisfaction with a specialized service like corner balancing, another reported significant dissatisfaction with general repair work. This mixed feedback underscores the importance of due diligence for potential customers. While their specialization could be an advantage for European car owners, the reported issues regarding repair quality and customer service warrant careful consideration and further investigation before making a service decision.

To contact Auto Europe - European Car Service and Sales, you can call them at (248) 645-6300 or +1 248-645-6300. Their address is 33816 S Woodward Ave, Birmingham, MI 48009, USA. It is advisable to approach them with specific questions about your vehicle's needs and to seek clarity on their repair processes and guarantees.