Auto Collision Group - Gardena

I was rear ended and the back of my car got really dented. My dealership connected me with Jason Covarrubias from Auto Collision Group Gardena and he took really good care of me and my car. I had never gone through something like this, but Jason was kind enough to guide me through the process. He did a better job than my insurance company. My mom was with me, and as a very Mexican mother she had MANY questions, but Jason was kind, patient, and knowledgeable when answering each of them in SPANISH (great bilingual skills!!). He also made sure we got refreshments while waiting for the intake of my car, and helped arrange my rental car pick up. Jason made this stressful process much easier to navigate!!! Overall, I am happy I took my car here. They not only did a great job with the car, but the communication throughout was excellent. Joaquin Moreno kept me updated every step of the way, and made sure I knew when my insurance talked with them. When I picked up my car I realized they had also washed and cleaned it, which I did not expect them to do. I definitely recommend this shop! Attached are some before and after pics for reference on their great work :)

Oct 21, 2024 · lia

Took my vehicle to ACG. My insurance company referred me to Walter. Best choice ever! Walter explained the entire process and took all my worries away! Do not hesitate, contact Walter, he will take care of all your problems. The best in the business! My car looks amazing!

Feb 14, 2025 · jAcKiE 2

I recently had the unfortunate experience of needing significant body work done on my brand new Tesla X Plaid. After much consideration, I chose to bring it to Auto Collision Group, and I am beyond thrilled with that decision. From start to finish, the team exceeded my every expectation. When I got my car back, it was in absolutely perfect condition—better than the day I received it from Tesla. It's clear that the team's commitment to quality and precision is unrivaled. I'd like to extend my deepest gratitude to Jocelyn Yanaz for her incredible dedication to detail. Jocelyn ensured that the body work on my vehicle was flawless, and her meticulous efforts truly paid off. I also want to thank Oz Nieves for the outstanding communication throughout the process. Oz made sure that my needs were always addressed with clarity and respect, which made the entire experience stress-free. A special thanks to Jason Covarrubias as well for convincing me that Auto Collision Group was the right choice. His confidence and assurance in the team were well-founded, and I’m so glad I listened. Moving forward, there's no question where I’ll be taking my vehicles for any future needs—Auto Collision Group is top of the line. Thank you all for an excellent job!

Jan 05, 2025 · Alex Yoffe

took my vehicle to ACG. my insurance agent referred me to Walter. Excellent customer service. Answer all my questions. made the process easy and smooth. Definitely the person to ask for!

Jan 14, 2025 · Justin Garcia

I dropped my vehicle off at the Whittier location about 10 weeks ago, it was brought here for some reason. Every time I call i basically get the run around saying next week. I never anticipated it would take over 10 weeks to replace 2 bumpers, had I known I would have taken my vehicle to somewhere that was actually equipped to perform the repairs in a timely matter. I called and let Angie know I was not happy with their services and she hung up on me. Save yourself the hassle and take your vehicle elsewhere.

Feb 13, 2025 · Mario Martinez