Auto And Truck Salvage LLC.

This introduction is intended for local users in Tucson, Arizona, and the surrounding areas who are looking for auto and truck parts and are considering Auto And Truck Salvage LLC., located at 3207 E Ajo Way. While categorized under "Auto Repair Stations" on some platforms, Auto And Truck Salvage LLC. primarily operates as an auto parts store, specifically dealing with salvaged and potentially used auto and truck components. It is essential for potential customers to be aware of the mixed feedback received from previous customers, which presents both positive and negative aspects of their services.

Based on the available customer reviews, the environment and business practices of Auto And Truck Salvage LLC. appear to have inconsistencies. One customer recounts a significantly negative experience involving a discrepancy between a quoted price and the actual price demanded upon arrival, alleging an additional $150 was added. This reviewer claims to have a recording of the admission and characterizes the business as engaging in "rip-offs," stating they had not used them for a long time due to a past incident where they were sold the wrong part (despite providing a VIN number) and were refused a return, labeling the staff as "idiot's." This paints a concerning picture of potential issues with pricing integrity and accuracy in part identification.

In contrast, another customer had a positive interaction, albeit without a successful part acquisition. This reviewer noted that while Auto And Truck Salvage LLC. did not have the specific part they were looking for, the employee who answered the phone went "way above what he could have" by providing alternative numbers, names of other suppliers, and advice on appropriate pricing. This positive feedback suggests that at least some members of the staff are willing to be helpful and resourceful, even when they cannot directly fulfill a customer's needs. This indicates a potential for positive customer service in some instances.

The services offered by Auto And Truck Salvage LLC. primarily revolve around the sale of used auto and truck parts, typical of a salvage yard operation. They likely source vehicles, dismantle them, and sell the usable components. The negative review suggests that the accuracy of part identification might be a concern, as the customer was allegedly sold the wrong part despite providing their VIN number, which is typically used to ensure compatibility. On the other hand, the positive review highlights a willingness to assist customers in their search, even beyond their own inventory, which could be a valuable service for those seeking hard-to-find parts.

Features of Auto And Truck Salvage LLC. that can be inferred from the reviews are the availability of used auto and truck parts at potentially lower prices compared to new parts. This is a common characteristic of salvage yards. However, the reliability and accuracy of these parts, as well as the pricing practices, appear to be areas where customer experiences vary significantly. The potential for helpful and resourceful staff, as mentioned in one review, could be considered a feature, but it is juxtaposed with the negative account of dishonest pricing and incorrect parts.

There is no promotional information available in the provided reviews. Salvage yards may occasionally have sales on specific categories of parts or offer discounts for bulk purchases, but there is no indication of such promotions in the current data. Local users would need to contact Auto And Truck Salvage LLC. directly to inquire about any ongoing promotions or special offers.

Given the stark contrast in the customer experiences, it is crucial for local users to approach Auto And Truck Salvage LLC. with caution. The negative review raises serious concerns about pricing transparency and the accuracy of parts sold. The positive review, while commendable, does not negate the serious allegations made by the other customer. Potential buyers should be diligent in verifying the correct part number and condition before purchasing and should be wary of any discrepancies between quoted and final prices. It might be advisable to inquire about return policies before making a purchase.

For local users in Tucson looking for potentially more affordable used auto and truck parts, Auto And Truck Salvage LLC. might be an option to consider. However, the reported issues with pricing and part accuracy necessitate a high degree of caution and due diligence. It would be prudent to get clear quotes, verify part compatibility (preferably with the part in hand), and understand the return policy before completing any transaction. While some staff members may be helpful, the risk of encountering the negative practices described in one of the reviews appears to be a significant factor to consider.

In conclusion, Auto And Truck Salvage LLC. in Tucson offers used auto and truck parts, which can be a cost-effective solution for some. However, the available customer feedback presents a mixed picture. While one reviewer praised the helpfulness of a staff member, another detailed serious allegations of price manipulation and being sold the wrong, non-returnable part. Local users should weigh these contrasting experiences carefully and proceed with caution, ensuring they take necessary steps to verify parts and pricing before making a purchase. The lack of promotional information suggests that any potential savings would come solely from the nature of buying used parts.