Austin Ford Parts

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Auto Repair StationsMinnesotaMower CountyAustinWest Oakland Avenue

Mower County . Minnesota

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  • +1 507-437-3291
  • www.austinford.com
  • 2701 W Oakland Ave, Austin, MN 55912, USA

Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Austin Ford Parts Introduce

Austin Ford Parts, located at 2701 W Oakland Ave, Austin, MN 55912, USA, stands as a dedicated establishment within the "Auto Repair Stations" category, catering specifically to the needs of Ford vehicle owners in the local community and surrounding areas. This facility is an integral part of the larger Austin Ford Chrysler dealership, which provides a comprehensive range of automotive services and products.

Environment and Accessibility

Situated on West Oakland Avenue, Austin Ford Parts enjoys a convenient and accessible location within Austin, Minnesota. The dealership, including the parts department and service center, aims to provide a welcoming and comfortable environment for its customers. While specific details about the aesthetics of the waiting area are not extensively detailed, the focus is generally on cleanliness and comfort, often including amenities such as free Wi-Fi for customer convenience during service appointments. The goal is to make the experience as stress-free as possible, whether customers are dropping off their vehicles for service or picking up parts. The establishment is designed to facilitate a smooth flow of operations, ensuring that customers can easily navigate their way through the service or parts procurement process.

Services Offered

Austin Ford Parts, as an essential component of an "Auto Repair Station," offers a wide array of services and goods, primarily focusing on genuine Ford parts and expert vehicle maintenance. Their services are designed to ensure the longevity and optimal performance of Ford vehicles. These services encompass, but are not limited to:

  • Genuine Ford OEM Parts: The core offering of Austin Ford Parts is its extensive inventory of Original Equipment Manufacturer (OEM) parts. These parts are specifically designed and manufactured to meet Ford's stringent quality and performance standards, ensuring a perfect fit and reliable operation for your vehicle. This commitment to OEM parts is crucial for maintaining vehicle integrity, safety, and warranty compliance.
  • Comprehensive Vehicle Maintenance: Beyond just selling parts, Austin Ford Parts' service center provides a full spectrum of maintenance services. This includes routine services such as oil changes, tire rotations and pressure checks, brake inspections, multi-point inspections, fluid top-offs (including radiator, transmission, power steering, windshield washer, and brake fluid), battery tests, and filter, belt, and hose checks. They emphasize the importance of regular maintenance in preventing costly repairs and extending the life of a vehicle.
  • Expert Repair Services: For more complex issues, the facility is equipped to handle heavy repairs. Their technicians are factory-trained and ASE-certified, possessing in-depth knowledge of all Ford models. They utilize cutting-edge diagnostic tools to accurately identify problems and provide effective solutions.
  • Tire Services: This includes tire inspection, rotation, balancing, and replacement. They can also perform computerized wheel alignments to ensure proper vehicle handling and tire wear.
  • Brake Service and Repair: From routine brake inspections to pad and rotor replacement and addressing issues with brake lines, their technicians are proficient in all aspects of brake system maintenance and repair, crucial for vehicle safety.
  • Fluid Checks and Flushes: Ensuring all vital fluids are at optimal levels and are free from contaminants is a key part of their maintenance services.
  • Filter Replacements: This covers engine air filters, oil filters, fuel filters, and cabin air filters, all essential for engine health and cabin air quality.
  • Spark Plug Replacement: As part of routine maintenance, especially at higher mileage intervals, spark plug replacement is offered to maintain engine efficiency.
  • Belt and Hose Inspections and Replacements: Critical components like belts and hoses are checked for wear and tear, and replaced as needed to prevent breakdowns, particularly related to engine overheating or loss of power steering/charging system.
  • Accessory Installation: Beyond functional parts, they also offer and install genuine Ford accessories for customization and enhanced utility, such as roof racks, bike mounts, or interior cargo organizers.

Features and Expertise

Austin Ford Parts distinguishes itself through several key features and commitments to customer satisfaction:

  • Factory-Trained and ASE-Certified Technicians: A significant advantage is the presence of a team of highly trained technicians who specialize in Ford vehicles. Their factory training ensures they are up-to-date with the latest Ford technologies and repair methodologies.
  • Use of Genuine Ford Parts: The exclusive use of OEM parts is a cornerstone of their service philosophy, guaranteeing compatibility, quality, and often, warranty coverage for the installed components.
  • Parts and Labor Warranties: Many services and parts installed come with warranties, providing customers with peace of mind regarding the quality of work and the parts used.
  • Customer-Centric Approach: Reviews often highlight the friendly and knowledgeable staff, with emphasis on communication and responsiveness. The dealership aims to provide a seamless experience, whether through transparent pricing, detailed explanations of services, or efficient scheduling.
  • Convenient Scheduling: Customers can typically schedule service appointments online or by phone, streamlining the process.

Promotional Information and Customer Experience

While specific current promotions are subject to change and best inquired about directly, dealerships like Austin Ford Chrysler, including their parts and service departments, often offer various incentives to attract and retain customers. These may include:

  • Service Specials and Coupons: Periodically, dealerships offer discounts on common maintenance services such as oil changes, tire rotations, brake services, or specific parts. It is advisable for local users to check the dealership's official website or contact them directly for current promotions.
  • "The Works" Package: Ford dealerships often promote a comprehensive service package known as "The Works," which includes a synthetic blend oil change, tire rotation and pressure check, brake inspection, multi-point inspection, fluid top-off, battery test, and filter, belts, and hoses check, all at a competitive price.
  • Financing Options for Repairs: For larger repair costs, some dealerships may offer financing options to help customers manage expenses.

Based on customer feedback, the Austin Ford Chrysler dealership, which houses Austin Ford Parts, consistently receives positive reviews for its friendly staff, efficient service, and commitment to customer satisfaction. Many customers praise the professionalism and helpfulness of individuals within the service and parts departments, noting that they strive to make visits a pleasure, providing fast and efficient service while ensuring all customer needs are met. The emphasis is on quality customer service, clear communication, and ensuring that guests have an exceptional experience.

For any inquiries regarding parts or services, Austin Ford Parts can be reached via phone at (507) 437-3291 or mobile at +1 507-437-3291. These numbers connect directly to the dealership, allowing customers to speak with parts specialists or service advisors for assistance with their specific needs. The parts department generally operates during standard business hours, which often include Monday through Saturday, with specific opening and closing times best confirmed by direct contact or the dealership's website.

In summary, Austin Ford Parts, as part of Austin Ford Chrysler, serves as a reliable and comprehensive auto repair station for Ford vehicle owners in Austin, MN. With its commitment to genuine Ford parts, expert technicians, and a customer-focused approach, it aims to provide a superior auto care experience, ensuring vehicles remain safe, efficient, and well-maintained for years to come.

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