GM Service Department

The GM Service Department, located at 703 17th Ave NW, Austin, MN 55912, is an integral part of Asa Auto Plaza of Austin, a prominent dealership serving the Austin community and operating within the broad Auto Repair Stations category. This service department specializes in providing comprehensive maintenance, repair, and genuine parts for General Motors vehicles, including Chevrolet and GMC models. It aims to be a reliable resource for both local residents and travelers needing automotive assistance.

The environment of the GM Service Department at Asa Auto Plaza is characteristic of a modern, franchised dealership's service center. You can expect a professional and well-organized facility with multiple service bays equipped with advanced diagnostic tools and specialized equipment designed specifically for GM vehicles. The service area is likely clean and maintained to ensure efficient workflow. There would be a comfortable customer waiting lounge, potentially offering amenities such as Wi-Fi, refreshments, and a television, reflecting the dealership's commitment to customer comfort during service. The parts department, often integrated within or adjacent to the service center, would house a substantial inventory of genuine GM parts and ACDelco components. The location at 703 17th Ave NW, Austin, MN, positions it conveniently within the city, suggesting easy access for vehicle drop-offs and pickups.

The GM Service Department at Asa Auto Plaza offers a wide array of services, focusing on maintaining and repairing Chevrolet and GMC vehicles to manufacturer standards. Their core offerings include **routine maintenance**, such as oil changes, tire rotations, fluid checks, and multi-point vehicle inspections. They also specialize in **comprehensive diagnostics** for various vehicle systems, addressing check engine lights and other performance issues. **Brake services** are a key component, including inspection, repair, and replacement of brake pads, rotors, and other components. For optimal vehicle safety and performance, they handle **tire services**, including sales, mounting, balancing, and rotation. As a genuine GM service center, they provide **warranty repairs** and recall services for Chevrolet and GMC vehicles. The parts department, as highlighted by a customer review featuring Bill Fedoryk, is a significant asset, capable of sourcing and ordering specific or hard-to-find genuine GM and ACDelco parts efficiently, often with quick turnaround times. Beyond routine and specialized services, they demonstrate flexibility and a willingness to help in **urgent situations**, as evidenced by the positive experience of travelers who had their trip saved due to the department's prompt and effective assistance. This includes handling unexpected breakdowns and ensuring vehicles are roadworthy for long journeys. Additional services commonly offered by such facilities include battery testing and replacement, air conditioning service, wheel alignment, transmission service, and electrical system diagnosis and repair.

Several features distinguish the GM Service Department at Asa Auto Plaza. A primary feature is their access to and expertise with **genuine GM parts and ACDelco components**. This ensures that repairs are performed using parts specifically designed for GM vehicles, maintaining optimal performance and potentially preserving warranty coverage. The presence of **factory-trained and certified technicians** is another significant advantage, as they possess specialized knowledge and access to the latest diagnostic equipment and repair procedures from General Motors. This expertise allows for accurate problem identification and efficient resolution. Their commitment to **excellent customer service** is consistently praised, with staff members like Bill Fedoryk receiving specific commendations for their helpfulness, pleasant demeanor, and ability to go the extra mile to source parts or provide quick solutions. The ability to assist customers with urgent, unexpected issues, even those traveling from out of state, showcases their **responsiveness and dedication to problem-solving**. This adaptability and willingness to help beyond routine appointments are highly valued by customers facing stressful situations. Furthermore, being part of a larger dealership means they often have access to a broader support network, including GM's technical resources and larger parts inventories. This contributes to their ability to resolve complex issues efficiently and effectively. Their dedication to ensuring customers are back on the road safely and swiftly, as demonstrated by the grateful travelers, underscores their operational efficiency and customer care.

As part of Asa Auto Plaza and the broader General Motors network, the GM Service Department frequently participates in various promotional activities. While specific immediate promotions are not detailed in the provided reviews, potential promotional information typically includes: **service specials and coupons** for common maintenance tasks like oil changes, tire rotations, and brake services; **rebates on genuine GM parts** or ACDelco parts purchases; and **seasonal maintenance packages** designed to prepare vehicles for different weather conditions. Dealership service departments often offer **financing options** for larger repairs, making essential services more accessible. Customers may also find promotions related to **warranty extensions** or specific service plans for their GM vehicles. For those looking to purchase parts, the parts department may have periodic discounts on accessories or popular replacement items. To inquire about current promotions, service specials, or to schedule an appointment, customers are encouraged to contact the GM Service Department at Asa Auto Plaza directly at (507) 396-4176 or +1 507-396-4176. Their website, as part of the Asa Auto Plaza site, would also be a valuable resource for updated service hours (e.g., Monday-Friday 8:30 am - 5:30 pm, Saturday 8:30 am - 2:30 pm, Sunday Closed) and online scheduling options. The consistent positive feedback on their service and parts department makes them a highly recommended choice for GM vehicle owners in Austin, MN.