Audi Service

(177 reviews)

Auto Repair StationsMichiganOakland CountyFarmington HillsGrand River Avenue

Oakland County . Michigan

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  • +1 248-228-2769
  • www.audifarmingtonhills.com
  • 37911 Grand River Ave suite #100, Farmington Hills, MI 48335, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Audi Service Introduce

For Audi owners in Farmington Hills, Michigan, and the surrounding areas, the Audi Farmington Hills Service Center stands as the official and premier destination for all automotive maintenance and repair needs within the "Auto Repair Stations" platform category. As an authorized Audi dealership service department, it offers a level of specialization, genuine parts, and expertise that is unparalleled by most independent shops. This center is dedicated to upholding the high standards of performance, luxury, and safety that Audi vehicles are renowned for.

Environment: A Premium and Efficient Experience

The environment at Audi Farmington Hills Service Center is designed to reflect the luxury and sophistication of the Audi brand itself. You can expect a modern, clean, and highly organized facility equipped with state-of-the-art diagnostic tools and specialized equipment specifically engineered for Audi vehicles. The waiting area is typically comfortable and inviting, offering amenities such as complimentary Wi-Fi to ensure a productive or relaxing wait. The service bays are meticulously maintained, showcasing a professional and efficient operation where precision is paramount. The overall ambiance aims to provide a seamless and reassuring experience, from the moment you drive in to when you pick up your perfectly serviced Audi.

Services: Comprehensive and Specialized Audi Care

The core of Audi Farmington Hills Service Center's offerings revolves around specialized maintenance and repair for all Audi models, ensuring your vehicle receives care tailored to its complex engineering. Their team consists of factory-trained and often Audi-certified technicians who possess an in-depth understanding of every Audi component and system. Services provided include, but are not limited to:

  • Routine Scheduled Maintenance: Adhering strictly to Audi's recommended service intervals (typically every 10,000 miles or 12 months, whichever comes first), including oil changes (using approved synthetic oils), filter replacements (oil, air, cabin, fuel), and comprehensive multi-point inspections.
  • Brake Services: Thorough inspection, diagnosis, and replacement of brake pads, rotors, calipers, and brake fluid. They ensure your Audi's braking system maintains its optimal responsiveness and safety.
  • Tire Services: Offering a wide selection of top-brand tires specifically approved for Audi vehicles, alongside tire mounting, balancing, rotation, and precise wheel alignment services. This is crucial for maintaining Audi's handling characteristics.
  • Engine Diagnostics & Repair: Advanced diagnostics for check engine light issues, complex engine repairs, tuning, and addressing performance concerns. Their specialized tools can pinpoint issues quickly and accurately.
  • Transmission Service & Repair: From routine fluid flushes to comprehensive transmission diagnostics and repairs for Audi's sophisticated transmissions, including the S tronic® dual-clutch and Tiptronic® automatic.
  • Electrical System Repair: Expert troubleshooting and repair of complex electrical issues, including battery testing and replacement, alternator service, and addressing concerns with Audi's advanced infotainment (MMI®) and driver-assist systems.
  • Heating and Air Conditioning (A/C) Service: Diagnosis, repair, and recharge of climate control systems to ensure optimal comfort in all weather conditions.
  • Suspension & Steering Repair: Maintaining and repairing components like shocks, struts, control arms, and power steering systems to preserve Audi's signature ride quality and precise handling, including adaptive suspensions.
  • Recalls and Service Campaigns: As an authorized dealership, they are equipped to efficiently handle all manufacturer recalls and service campaigns, often at no cost to the customer, ensuring your vehicle is up-to-date on all critical factory updates.
  • Genuine Audi Parts: All repairs and services utilize authentic Audi parts (OE Parts), designed and tested to exact specifications for your vehicle, ensuring perfect fit, performance, and often backed by an Audi warranty.
Features: Unmatched Expertise and Customer Convenience

The key features that set Audi Farmington Hills Service Center apart for luxury vehicle owners include:

  • Factory-Trained & Certified Technicians: Their technicians receive continuous, specialized training directly from Audi, giving them unparalleled knowledge of every model's intricacies, from turbocharged engines to quattro® all-wheel drive systems and advanced electronics.
  • Exclusive Use of Genuine Audi Parts: This guarantees that every component replaced or installed meets Audi's stringent quality standards, preserving your vehicle's integrity, performance, and warranty.
  • Advanced Diagnostic Technology: Access to proprietary Audi diagnostic tools and software enables precise and rapid identification of even the most complex issues, saving time and preventing guesswork.
  • Comprehensive Multi-Point Inspections: A thorough inspection is typically performed with every service, providing a detailed overview of your vehicle's overall health and proactively identifying potential future issues.
  • Customer Convenience Features: They offer features like easy online service scheduling, comfortable waiting areas with amenities, and often provide shuttle services or loaner vehicles to minimize disruption to your day.
  • Warranty and Recall Expertise: As an authorized center, they are fully equipped to handle all Audi warranty repairs and recall services, ensuring compliance and peace of mind.
  • Commitment to Communication: Many positive reviews highlight clear and transparent communication from service advisors, who explain issues and recommended services thoroughly. Some even offer video inspections of the vehicle's condition.
Promotional Information: Value-Added Offers for Audi Owners

Audi Farmington Hills Service Center frequently provides various service specials and promotions to offer added value to their customers. While specific offers can vary, common types of promotions you might encounter include:

  • Oil Change Specials: Competitive pricing on synthetic oil changes, often bundled with multi-point inspections.
  • Tire Promotions: Deals on the purchase of new tires, such as "Buy 3, Get the 4th for $1" or discounts on alignment services with tire purchases.
  • Seasonal Service Packages: Special pricing for services designed to prepare your Audi for specific seasons (e.g., winter checks, summer travel prep).
  • Brake Service Offers: Discounts on brake pad and rotor replacement or full brake system inspections.
  • Accessory Specials: Promotions on genuine Audi accessories to enhance your vehicle's style or utility.
  • Audi Care Prepaid Maintenance: The service center can provide information and enrollment for Audi Care, a prepaid maintenance plan that can offer significant savings over individual service visits, providing convenience and value for scheduled maintenance up to 55,000 miles.

For the most current and detailed information on service specials and to schedule an appointment, Audi owners in Farmington Hills are encouraged to visit the official website of Audi Farmington Hills or contact their service department directly. The service center is located at 37911 Grand River Ave, Farmington Hills, MI 48335, and their service phone number is (947) 254-0248. Their operating hours are Monday-Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM (closed Sundays). This commitment to specialized care and customer satisfaction makes Audi Farmington Hills the definitive choice for maintaining your luxury vehicle.

Audi Service Location

Audi Service Customer Reviews

I am a frequent customer at Farmington Hills Audi Dealership. I rave about the service team to my family, friends and to coworkers. Recently, I had some issues w ad blue sensor for my 2009 Audi Q7. As always Emily McKnight made an appointment as quickly as possible. While I waited, I enjoyed the amenities they offered with nice seating area. They have a gourmet coffee maker, other varieties of drinks and snacks. After finding out that vehicle couldn't be fixed, they offered me the brand new vehicle to be used while it was in the shop. When my vehicle was done, they offered valet service. Emily, thank u for always being professional, friendly, and treating me like a family. I appreciate you and all the team members at the Farmington Hills Audi.

Jun 20, 2023 · Lindy Merritt

I recently had a red carpet valet oil change on my 2023 SQ5. I truly received red carpet service. My car was picked up and redelivered the same day for my first oil change. The valet/service staff who picked up/delivered my car were extremely professional, knowledgeable and prompt. They also removed the front license plate at my (last minute) request. I could not have been more pleased. Truly a one of a kind dealership! Thank you so much Auto of Farmington Hills - 5 out of 5 Stars!!!!

Dec 20, 2023 · Theresa “Tw” Wiley

I recently had my vehicle serviced at Audi Farmington Hills, and I’m extremely happy with my experience. My service writer (Justin) was incredibly helpful, knowledgeable, and friendly. The service technician completed the work in a very timely manner, and I was on my way in very short order. I highly recommend Audi Farmington Hills when your vehicle needs servicing.

Dec 16, 2023 · Ken Pascany

Emily Mcknight on the service advisor team went out of her way to insure that my car was timely and properly serviced, arranged a loaner on short notice, and communicated with my insurance company regarding a very complex situation. Her attention to detail, pleasant and helpful demeanor, and customer service orientation were outstanding.

Dec 14, 2023 · Carla Smaston

Emily Mcknight on the service advisor team went out of her way to insure that my car was timely and properly serviced, arranged a loaner on short notice, and communicated with my insurance company regarding a very complex situation. Her attention to detail, pleasant and helpful demeanor, and customer service orientation were outstanding.

Dec 14, 2023 · Carla Smaston

My experience with Audi Farmington Hills has always been exceptional! Emily was my service provider and was so helpful in meeting my vehicle repair needs and making sure I got the best deal 😉 I appreciate the extra lengths she took to ensure I was satisfied. Thanks to the wonderful technicians, my baby is back to normal and riding smoothly!

Jun 25, 2023 · LaTanya P

My experience with Audi Farmington Hills has always been exceptional! Emily was my service provider and was so helpful in meeting my vehicle repair needs and making sure I got the best deal 😉 I appreciate the extra lengths she took to ensure I was satisfied. Thanks to the wonderful technicians, my baby is back to normal and riding smoothly!

Jun 25, 2023 · LaTanya P