Atlanta Tires

Atlanta Tires, located at 6290 Buford Hwy, Norcross, GA 30071, USA, operates within the category of Auto Repair Stations, primarily focusing on tire sales and related services. This establishment aims to provide vehicle owners in the Norcross area with solutions for their tire needs, offering both new and used options. The business can be reached via phone at (404) 786-9213 or +1 404-786-9213.

While specific daily operating hours are not readily available from the provided information, auto repair stations typically operate during standard business hours, often extending into early evenings on weekdays and sometimes offering reduced hours on Saturdays. Customers are advised to contact Atlanta Tires directly to confirm their current operating schedule before visiting.

The environment at Atlanta Tires presents a mixed picture based on customer feedback. One review describes a scenario that suggests a less straightforward business practice regarding pricing and invoicing. This indicates that while the physical premises may be standard for an auto repair shop, the transactional environment might require customers to be particularly vigilant. The interaction described, involving haggling over prices and post-payment invoice alteration, suggests a less transparent and potentially contentious atmosphere for some transactions. Conversely, another review paints a picture of swift, accurate, and friendly service, implying that positive customer experiences are also possible and dependent on the specific interaction. This duality means the environment can shift between highly efficient and helpful to one that might be perceived as less forthright, depending on the individual customer's experience.

Atlanta Tires primarily provides services centered around vehicle tires. As an Auto Repair Station, their core offerings include:

• Tire Sales: They offer both new and used tires. The availability of used tires provides a more budget-friendly option for customers seeking to replace their vehicle's tires without the expense of brand-new ones.
• Tire Installation: This essential service involves mounting and balancing new or used tires onto a vehicle.
• Tire-related Services: While not explicitly detailed, standard services for a tire shop would include tire repair for punctures, tire rotation for even wear, and possibly wheel balancing.
• General Automotive Awareness: One review mentions that the staff remembered a customer needing air in their tires from an earlier conversation, suggesting an attentive approach to basic vehicle needs beyond just the immediate transaction. This implies a general awareness of customer vehicle issues.

The core business appears to be tire sales and fitting, with the potential for minor, related services.

The features of Atlanta Tires, derived from customer feedback, present a nuanced view. On the positive side, customers have expressed satisfaction with the "quality and price of the tires" they purchased, indicating that good value can be found. One reviewer noted that the shop had the specific new tires they needed for their vehicle, even remembering a previous conversation about needing air in their tires, which speaks to a level of attentive and personalized service. This review also highlighted "swift and accurate" service, describing the overall experience as "Friendly not overpriced. Great place great service." These points suggest that when the service is positive, it is highly efficient, accurate, and reasonably priced.

However, another significant feature, or rather a characteristic to be aware of, is the potential for inconsistent pricing practices and perceived lack of transparency in transactions. One customer's experience detailed a process of haggling for a price, where an agreed-upon price was initially denied before being honored. More critically, the alleged alteration of an invoice after payment, without communication, raises concerns about business ethics and transparency. This incident, involving the addition of a "used tires" disclaimer and a non-existent warranty post-payment, suggests a practice that could lead to customer distrust. This aspect differentiates Atlanta Tires from businesses that maintain a more straightforward and transparent pricing and invoicing system from the outset. The presence of both highly positive and significantly negative feedback regarding service and business practices indicates a variability in customer experience.

Regarding promotional information, no specific advertised promotions or discounts for Atlanta Tires are readily available through the provided information. Businesses operating in the auto repair and tire sales sector commonly employ various strategies to attract and retain customers, which may or may not be publicly advertised. These can include:

• Competitive Pricing: As evidenced by customer comments on "good quality and price," competitive pricing for both new and used tires appears to be an implicit promotional strategy.
• Word-of-Mouth: Positive customer experiences, particularly those highlighting swift and friendly service, contribute to positive word-of-mouth promotion, which is invaluable in local businesses.
• Direct Negotiation: As highlighted in one review, the possibility of haggling over prices could be seen as an unconventional, albeit potentially effective, form of price negotiation that might appeal to some customers seeking the best deal.
• Seasonal Offers: Like many tire shops, Atlanta Tires might offer seasonal discounts on specific types of tires (e.g., all-season, performance) or bundled services, though this is not confirmed.

Prospective customers are advised to contact Atlanta Tires directly at (404) 786-9213 or +1 404-786-9213 to inquire about current inventory, pricing, and any ongoing promotions. Given the varied customer feedback, it would be prudent for customers to clarify all aspects of the service and pricing upfront and to ensure they receive a final, unaltered invoice before completing their payment. This proactive approach can help ensure a satisfactory experience at Atlanta Tires.