Arrow Transmissions & Automotive, LLC

I often read reviews but never take the time to write one myself. In this case the service was so exceptional I am taking a moment to let people know Ruben at Arrow transmission is the only place you should take your car for a transmission issue. I called 13 places to get quotes and an idea of how long my car was going to be out of service. 2 places never returned my phone call. 10 places had to call me back with a price, especially when they found out I had had a warranty. Not Ruben he gave me a price right over the phone within a moment after I called him. His price was $1600 better than anyone else. One thing I have learned is cheaper isn't always better but if it's transmission work you need, Ruben is the guy. I took my car there still not sure if I was going to leaves it. After walking in and seeing the cleanest office for a mechanic shop that I had ever seen. I was greeted by Ruben and the way he made me feel, I knew that my car was in good hands. The other places I contacted needed my car for 7-10 days. I dropped my car off to Ruben at 2 pm on Wednesday and they put a brand new transmission in my car by 9 am Friday. Less than 48 hours. My car runs perfect and I hope reading this well make Arrow transmission the place for your car. Thanks Ruben for everything.

Dec 12, 2024 · Robert Belding

I have to say thank you thank you and thank you again to Ruben and all at arrows transmission.. I can't say enough, how amazing all the people that work there are and how grateful I am that I chose to take my car there. Had clutch kit replacement as well as clutch master cylinder and speed sensor. Was completed in a timely manner, they were all very polite and went above and beyond in helping me get back on the road and with my life.. I wish I could give them a 100 stars.. I recommend this shop for any transmission work you would ever need done.. It was the first time I had ever used their services but I promise I am thankful I did. Thank you again Ruben and to his lovely wife that kept me company while I waited for a short amount of time . You all rock.. I swear I can't say enough about the amazing customer service I received, wish more places and people were like you all are... A+++

Oct 04, 2024 · Debbie Lane

They helped us when dealership said there was an issue. Turned out to be a heat shield which they fixed. Very happy with them, the service and timeliness. Will definitely recommend to others!

Apr 30, 2024 · Doug Gebard

Reuben rebuilt my transmission in my Honda odyssey, between evaluating to make sure that's what needed done based off Hondas suggestion, it only took 1 week to get my van back which is what he quoted when I called last week. He went above and beyond for other issues I had and has gained a loyal customer. I referred my sister to his shop and will continue to refer other family and friends. Jenn at front desk is his wife and she's very helpful and a pleasure to talk to. As I am a new customer I do not know the extent of the work they can do, but I know I will always call and ask if they can do something before I ever pay dealer prices again! I love supporting a local business and this one should reap all the rewards!

Jul 20, 2022 · heather amerson

I've been going to see Ruben for years now. He's very professional and does excellent work. He charges a third less of what most mechanics charge. And is very honest and tells you directly what the issue is. I found that a lot of mechanics over the years will give you a roundabout answer when they know exactly what the problem is but will charge you outrageous prices for something that's an easy fix. You do not get that from arrow transmission. I highly recommend for anyone seeking any kind of mechanical work to see Ruben.

Dec 31, 2020 · Jeremy S

I can not rate this place high enough. They exceeded my expectations, with price and a day turnaround. Would Recommend them to anyone (hope I don’t need them in the future) but if I do they will be my go too. Thank you so much Ruben!

Apr 01, 2025 · Jessica Calland

Reuben always works with me good service for sure definitely would recommend to others one thing about him he values his business and gets the damn job done and he doesn’t fake it ! This is the only place In Columbus area you should get your transmission fixed !!!

Apr 24, 2025 · Marlon French

I needed a cheap CVT transmission replacement for an old CR-V which could be done quickly. These were the guys. Everyone else in the Delaware and Columbus area either wanted too much money (even up to more than twice as much), or could only get it done in a couple of weeks.

Mar 20, 2025 · Mark Janselewitz

Great service, super satisfied with new transmission, runs GREAT. Amazing skills everybody there has! 10/10 would recommend!

Apr 25, 2025 · 10 faxs