American Towing and Recovery

Thank you Tony & the team for your epic help during this huge snowstorm! A series of unfortunate events led to me being stuck. Their team was quick, responsive, and able to help me out right on time when I needed it! Will absolutely recommend them in the future. Thanks again!

Jan 17, 2023 · Matthew Groner

My car was towed away by American Towing and Recovery LLC at Snow Summit ski resort. Because there were no clear local signs indicating which areas were not allowed to park, we were very confused. I had seen 6 or 7 vehicles being towed that day. I guess the local airbnb's owner and the towing company make money in this way. I called the towing company on the sign in the corner. My car was towed just a few hours ago and they charged $1,003.00 and I think it is completely beyond the reasonable charging standards of the US Price Bureau. And I felt threatened, the towing company operator was a woman and she said if you don't pay, we'll sell your car right away, This was a very rude and threatening conversation. You have right to do this normally 90 days after my car is towed if I don't pay, but you can't threaten me in that tone over the phone. I asked them for the address of the towing company, but they didn't give it to me. They needed me to pay the full amount over the phone now, using a credit card or debit card, before they could tell me the towing address. Throughout the whole process, they were brutal, rude, and threatening in nature, In desperation, I could only pay the full amount, and the towing company arranged for a person to pick me up and take me to pick up my car. I called 911. The towing company did not record the notification to local police department when it towed the vehicle. This is a very controversial matter.

Feb 23, 2024 · Daniel Ren

Tony was incredible! I called him from a different state to help out my sister and her family who were stuck on the side of a road with no cell service and after they had called the local police and a handful of other towing companies had turned them down. They had been stranded for hours. Tony was able to find us a driver with room for a car seat and find her location within minutes. They ultimately got off the hill before the driver got to them but I would hands down recommend this company! Communication was incredible, he was kind and helpful, even talking me through the process of insurance. Don't waste your time calling other companies!

Jan 10, 2023 · kyle & jessica powers

Tony and company really came through for me. Tesla got a flat from metal debris (piece of snow chain?) Guys at Gino's (also great), did their best, but tire was beyond repair. AAA was going to send someone else, but at a very high price. Fortunately, Tesla got AT&R to come help me out, within 30 minutes- to tow me down the mountain to, a Tesla Service Center The biggest bummer is that we had almost made it to the lifts

Jan 23, 2023 · Daniel White

Brandon came to my house to tow an illegally parked car from my driveway. The car's owner showed up and gave Brandon a ton of guff, including personal insults, which he handled with calmness and kindness. You guys did a great job! Thank you so much!

Feb 22, 2024 · Michael DePaolo