American Auto Recycling

I called and called and called and emailed for parts just for the " owner" to tell me he " rather not" here's the whole story I called for some raidus arms for a 4x4 Ford ranger and worked with the lovely office lady to get them shipped to me in Michigan, I told her id pay for the extra shipping and then she said she would call me back and never received a call back, then I called the following day to be told some story about the UPS and them not wanting to shipped and let's not mention that I already received an invoice for the parts including shipping. We figured out she would drop them off to UPS to be shipped to me and over nighted, I was all for it and thanked her, 3 days and still no parts ... I called again to find out that lovely lady was sick and that the owner would call me as soon as they could, still no call back 2 days go by again and I end up calling because I thought I was charged just to not get parts. The owner said he would figure out what happened and where it went wrong, turns out I was never charged even though I had an invoice. The owner was pissed when I found out that my boss wasn't charged for the parts and I apologize but I said I'd give him money because I really wanted these parts after I searched the entire USA for these parts. He told me to call the next day and I did and no answer, today I called and I got a " I rather not" .... One that is unprofessional, two I apologize and owned up to my mistake, three I would have offered to pay more because you are a small business and I support that and I desperately needed those parts. Also those parts for a single mother who had a vehicle she was giving her kid for graduation. A whole month almost wasted to find out she has to scrap that car. I hope you have a blessed day and I hope you learn from your mistakes as well ....

May 24, 2024 · Autumn Kilpatrick

Very easy to work with. It was after hours when my old car finally broke down the last time they were able to get a towed and taken care of.

Jun 18, 2024 · Kenneth Kovachy

Great spot. Abbey knows her car parts and Melvin is a cool dude

Jun 14, 2024 · Nero Inc

Never picks up don't even waste your time!

Jul 30, 2024 · Kris1000

Call about getting a tire for j van. Did have any luck this time

Mar 12, 2024 · tiffani brown (tiff)