Aluminum & Glass Systems

Located at 3517 W Market St, Johnson City, TN 37604, USA, Aluminum & Glass Systems operates within the Auto Repair Stations category, though the provided customer feedback strongly suggests their primary focus is on glass and aluminum services, extending beyond just auto glass to residential and commercial applications. This indicates a broader scope of work that caters to a variety of glass-related needs for local users.

When considering the environment of Aluminum & Glass Systems, based on the nature of their business and typical operations for glass and aluminum services, one would generally expect a workshop setting equipped for cutting, shaping, and installing various types of glass and aluminum frames. While specific details about their physical premises are not provided, such businesses typically maintain a functional workspace for fabrication and repairs, often with a dedicated area for customer interaction and consultations. The emphasis would be on the technical capabilities and the quality of their craftsmanship in handling delicate materials.

The services offered by Aluminum & Glass Systems, as gleaned from customer reviews, include a range of glass-related solutions. One positive review explicitly mentions the installation of an "awesome shower," indicating their expertise in custom glass installations for bathrooms. Another review details a request for replacing broken window panes in double-hung windows, highlighting their ability to handle residential window repairs. This suggests a specialization in both custom glass projects and repair work for existing glass structures. While categorized as "Auto Repair Stations," the customer feedback points to a strong presence in residential and potentially commercial glass services, including windows and custom glass features.

Regarding their features, the business appears to offer personalized service, with direct interaction with personnel like "Tim" for measurements and job commitments. The positive feedback mentions them being "very nice, accommodating and easy to work with," suggesting a customer-friendly approach when their services are successfully delivered. Their ability to deliver "awesome" results for projects like shower installations speaks to their skill in custom glass work. However, a significant feature, or rather a challenge, highlighted by customer feedback is their reliability in fulfilling commitments. One detailed negative review underscores issues with follow-through, communication, and ultimately, a failure to complete a promised job for window pane replacement, even after multiple weeks and offers of increased payment. This inconsistency in service delivery is a critical point for potential customers to consider.

In terms of promotional information, the provided details do not include any explicit advertisements, discounts, or special offers from Aluminum & Glass Systems. Their current "promotion" seems to stem from word-of-mouth, based on the varying customer experiences. The positive review showcases their capability to deliver high-quality custom work and a pleasant customer interaction for completed projects. Conversely, the negative review serves as a cautionary note regarding their project management and commitment adherence. For local users, the existing customer feedback acts as the primary source of information for evaluating their services. It suggests that while they are capable of excellent work, particularly in custom glass installations, there have been instances where customers experienced significant frustration due to unfulfilled commitments and a lack of communication. Prospective customers might need to weigh these contrasting experiences when considering Aluminum & Glass Systems for their glass and aluminum needs. The business can be contacted at (423) 434-2437 or +1 423-434-2437.