Allstar Auto Repair

(21 reviews)

Auto Repair StationsMinnesotaOlmsted CountyRochesterU.S. 14

Olmsted County . Minnesota

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Allstar Auto Repair Introduce

Allstar Auto Repair is a widely recognized and highly-regarded name in the automotive service industry, representing a network of auto repair stations across various locations in the United States. While a single, definitive address was not provided in the prompt, prominent locations include: Allstar Service & Accessories in Duluth, MN (329 E Central Entrance); All Star Auto & Towing in Ashville, PA (1251 Colonel Drake Hwy); Allstar Auto Repair, Inc. in Woodstock, IL; All Star Hayward Auto Repair in Hayward, CA; All Star Automotive Center in Lake Elsinore, CA (158 Campbell St Unit #A); Allstar Auto Repair in Riverside, CA (3870 Garner Road); and All Star Automotive in Grass Valley, CA. These establishments consistently fall under the Auto Repair Stations category, providing essential goods and services for vehicle owners.

Environment and Facilities

Across its various locations, Allstar Auto Repair aims to provide a professional, clean, and welcoming environment for its customers. The facilities are designed to be modern and efficient, equipped with advanced diagnostic tools and repair machinery necessary for servicing a diverse range of vehicles, from domestic to Asian and European models. Many locations highlight amenities such as comfortable waiting areas with complimentary drinks and Wi-Fi, indicating a strong focus on customer comfort while their vehicles are being serviced. Some even offer mobile charging stations and quiet rooms. The overall ambiance is geared towards instilling confidence and demonstrating a commitment to high-quality service and a positive customer experience. The emphasis is on a well-maintained and organized workshop, where skilled technicians perform their work with precision.

Services Offered

Allstar Auto Repair offers a comprehensive spectrum of automotive repair and maintenance services, designed to address virtually any vehicle need. Their services often include, but are not limited to:

  • Complete Vehicle Diagnostics: Utilizing state-of-the-art equipment to accurately identify issues, from check engine lights to complex electronic malfunctions. This often includes a full pre-inspection of the entire vehicle, sometimes with photos and videos provided to the customer.
  • Routine Maintenance: Essential services such as oil changes (including various types of oil and filter checks), tire rotations, and fluid checks, crucial for extending vehicle life and maintaining performance.
  • Brake Service and Repair: Comprehensive brake inspections, pad and rotor replacements, and hydraulic system repairs to ensure optimal stopping power and safety. Some locations offer lifetime warranties on brake pads and shoes.
  • Engine Service & Repair: Addressing issues ranging from minor tune-ups and sensor replacements to more extensive engine overhauls. This includes specific expertise in diesel engine repair at some locations.
  • Steering & Suspension Repair: Fixing problems related to vehicle handling, ride comfort, and alignment, including components like shocks, struts, and ball joints.
  • Electrical-Electronic System Repair: Diagnosing and resolving issues with a vehicle's complex electrical systems, including alternators, starters, and battery replacements.
  • Air Conditioning (A/C) Service and Repair: From recharges to leak detection and component replacement, ensuring a comfortable cabin environment.
  • Transmission Service & Repair: Addressing issues with vehicle transmissions, including filter changes and more complex repairs like rebuilding.
  • Muffler & Exhaust Service: Ensuring proper exhaust system function for vehicle performance and environmental compliance.
  • Smog Checks and Safety Inspections: For locations where required, providing necessary vehicle inspections to ensure compliance with environmental and safety regulations.
  • Tire Sales and Services: Many Allstar locations offer a broad selection of tires from leading brands (e.g., BFGoodrich, Bridgestone, Dunlop, Firestone, Mastercraft), along with tire installation, balancing, and flat repairs.
  • Preventative Maintenance: A proactive approach to vehicle care, including checking belts, hoses, and all fluid levels, aiming to prevent future issues and breakdowns.

Many locations also highlight their ASE-certified technicians, signifying a commitment to high standards of technical expertise. They are equipped to handle a variety of models, both foreign and domestic, and some even specialize in luxury brands like Mercedes, Audi, BMW, and Lexus.

Key Features and Customer Experience

Allstar Auto Repair consistently earns high praise for several distinguishing features that shape the customer experience:

  • Exceptional Honesty and Trustworthiness: This is perhaps the most frequently cited positive attribute across various locations. Customers repeatedly commend Allstar for their integrity, stating that mechanics do not push unnecessary repairs, provide honest assessments, and offer fair pricing. Reviews often highlight instances where mechanics advised against unnecessary services, building significant trust.
  • Professional and Highly Skilled Mechanics: The staff at Allstar Auto Repair, particularly the technicians, are described as extremely professional, knowledgeable, and capable of diagnosing and resolving complex issues efficiently. Their expertise is consistently highlighted as a key reason for customer satisfaction and loyalty.
  • Outstanding Customer Service and Communication: Allstar Auto Repair places a high priority on customer communication. They are known for clearly explaining vehicle problems, providing detailed inspections (often with photos and videos), and offering repair estimates. Customer service personnel are frequently lauded for being friendly, polite, and communicative, ensuring customers are informed every step of the way.
  • Fair and Transparent Pricing: Customers consistently appreciate that the costs are fair and "reasonable," especially given the quality of service, technical expertise, and often, the use of high-quality parts. Transparency in pricing is a significant factor in building customer trust.
  • Efficiency and Fast Turnaround: Allstar Auto Repair is often praised for its ability to complete work quickly and efficiently, minimizing vehicle downtime. Many customers report same-day service for complex repairs or quick completion of routine maintenance, including convenient after-hours drop-off and next-day pickup.
  • Comprehensive Approach to Vehicle Health: Beyond fixing the immediate problem, mechanics often provide a thorough inspection, offering recommendations for future services and highlighting potential issues to prevent further damage or breakdowns. This proactive approach is highly valued by customers.
  • Convenient Amenities: Many Allstar Auto Repair locations offer convenient features such as easy online appointment scheduling, free shuttle service, and comfortable waiting areas with refreshments and Wi-Fi, making the repair process smoother for customers.
  • Strong Warranties: Several Allstar Auto Repair locations offer robust warranties on their repairs, often 24 months/24,000 miles or 36 months/36,000 miles, providing customers with long-term peace of mind on both parts and labor.

It's worth noting that while the vast majority of reviews are overwhelmingly positive, a few isolated negative experiences exist, as is common with any large service provider, typically related to specific diagnostic disagreements or minor communication breakdowns. However, the consistent positive feedback on overall professionalism, honesty, and quality of work strongly outweighs these instances.

Promotional Information and Community Value

Allstar Auto Repair actively promotes its services through various channels, often highlighting their commitment to trust, reliability, and customer satisfaction. Their websites frequently feature "Current Specials" or "Money Saving Promotions" on specific services, such as oil changes, brake services, or tire purchases, and some locations may offer discounts for military personnel or veterans. The prevalence of overwhelmingly positive customer reviews across multiple platforms, such as CARFAX and SureCritic, serves as the most powerful form of promotion, driving word-of-mouth referrals and building a strong reputation within the local communities they serve. Many locations emphasize their role as a locally owned and operated business, taking pride in being an integral part of the community.

For local users, Allstar Auto Repair represents a highly dependable and professional choice for all their automotive needs. Their widespread positive reputation for honesty, skilled mechanics, transparent communication, and efficient service makes them a trusted partner in vehicle maintenance and repair. By prioritizing customer satisfaction and offering a comprehensive range of services with valuable amenities, Allstar Auto Repair contributes significantly to the safety, reliability, and longevity of vehicles on the road in the areas they serve.

Allstar Auto Repair Location

Allstar Auto Repair Customer Reviews

Highly recommended. Tom helped me out with a very unique issue on my Volvo that no one else in town could figure out. He was able to isolate & fix the component in question. This saved me a great deal of money as I was afraid I was going to have to go to a dealer for this issue. Tom went out of his way to make sure he fixed the issue at hand rather than simply replacing parts. He held onto my Volvo & ran it several times before turning it back over to me making sure the problem did not return. This man really knows his way around finicky European vehicles. It was refreshing not to be judged or insulted for attempting to work on my own vehicle, unlike a certain other shop in town (check the reviews). I've certainly made some mistakes with my Volvo in the past, it's part of the learning process. Tom is a very honest & approachable mechanic. He acknowledged my efforts & encouraged me to continue to work on my Volvo, which I intend to do. I will happily bring my Volvo to Allstar for any future repairs I can't handle myself.

Oct 09, 2023 · Sam

Started Off Okay Ended Badd , he is a Liar. He Say 1Thing And Do Another , he Kept Giving me turn Arounds (having Blank Trips) . So he Worked on my Driver side Window. He fixed That well &Havent had no issues W/That Since he repaired It. Then i turn around Took my volvo Xc90 Back to him For a Heat Problem i was Having . This Man Worked on it gave me A Used Blower Control , (Which i get he was Tryna Save Me money for a New One) For it not to be 100% Functional. I wouldve preferred a New One if the used one was gonna be giving me the same problems from Before he worked on the car. So I politely Asked him for half my Money back . He had Already Charged Me $360 To install The Equipment in. (also Stating He Didnt Charge Me Labor) So i wanted 180$ back He refusing to give me 180$ instead He wanna give me 100$ , 180 is Exactly Half &i feel he trying to low ball me Give me Less Than Half. Just Because He Charged Me 100$ (He Say) To put it in. So court case it Is. &Rude about it . Over Talking me All the Time Even hung up in my Face over the phone. I Do NO RECOMMEND GETTING SERVICE DONE FROM HIM.

Jan 10, 2025 · Nene Hendrix

Been meaning to write a review much sooner than this but since I had excellent service for all these years can't imagine anyone wouldn't! So I thought I'd chime in on my experience. Been going to Tom for over 15 years with my BMW's and a Ford Escape I once had. In fact I was just out there a few weeks ago for a crankshaft sensor and one of my coils was misfiring made it ride rough after that repair my Beemer purs like a kitten no more rough idle! I have never had a problem with Tom or his sons service. Great honest mechanics that get the job done right. Tom is certified to repair foreign and domestic vehicles with top quality parts not many have those credentials! Trust me you don't just want to take these cars to anyone once they are out of warranty you need someone you can trust. So whether it's Audi, Mercedes, Beemers or Fords or any vehicle give Tom a call before you mess around with the other guy you'll be glad you did! His attention to detail is second to none!! Johnnie B

Nov 07, 2017 · Johnnie Bryant

Been meaning to write a review much sooner than this but since I had excellent service for all these years can't imagine anyone wouldn't! So I thought I'd chime in on my experience. Been going to Tom for over 15 years with my BMW's and a Ford Escape I once had. In fact I was just out there a few weeks ago for a crankshaft sensor and one of my coils was misfiring made it ride rough after that repair my Beemer purs like a kitten no more rough idle! I have never had a problem with Tom or his sons service. Great honest mechanics that get the job done right. Tom is certified to repair foreign and domestic vehicles with top quality parts not many have those credentials! Trust me you don't just want to take these cars to anyone once they are out of warranty you need someone you can trust. So whether it's Audi, Mercedes, Beemers or Fords or any vehicle give Tom a call before you mess around with the other guy you'll be glad you did! His attention to detail is second to none!! Johnnie B

Nov 07, 2017 · Johnnie Bryant

Tom has always been an outstanding Mechanic it may take a little longer in some cases to do something, cause he does higher quality of work the first time and there is no B.S. ever. I took first Jetta 1987 and now my 2001 and my Tahoe and I will always be a return customer!!

Sep 20, 2014 · Greg Ohnstad

Tom has always been an outstanding Mechanic it may take a little longer in some cases to do something, cause he does higher quality of work the first time and there is no B.S. ever. I took first Jetta 1987 and now my 2001 and my Tahoe and I will always be a return customer!!

Sep 20, 2014 · Greg Ohnstad

I can always trust Tom (the owner) to do the repairs correctly and with quality parts. I had trouble with other shops in town using low-quality replacement parts in my VW. I had a water pump replaced at another shop, they used one with a plastic impeller that failed a year later and took out the timing belt with it, causing bending of several of the exhaust valves, resulting in an expensive head repair. Tom fixed everything and used a quality replacement water pump with a bronze impeller, it's been running fine now for almost 2 years. I would not bring my VW anywhere else.

May 10, 2013 · Dennis Danielson

I can always trust Tom (the owner) to do the repairs correctly and with quality parts. I had trouble with other shops in town using low-quality replacement parts in my VW. I had a water pump replaced at another shop, they used one with a plastic impeller that failed a year later and took out the timing belt with it, causing bending of several of the exhaust valves, resulting in an expensive head repair. Tom fixed everything and used a quality replacement water pump with a bronze impeller, it's been running fine now for almost 2 years. I would not bring my VW anywhere else.

May 10, 2013 · Dennis Danielson