Alloy Wheel Repair Specialists

Great experience! Knowledgeable, friendly, and professional, I was in and out in no time. My buddy noticed when balancing the rear passenger side of the tire that the wheel had a slight dent. I was not at all aware that there’s a thing such as rim repair. Saved a lot of money in the long run. Looked into auto salvage parts in the area and they don’t have my particular rim. I’m was very pleased with the service I received. Highly recommended!

Apr 11, 2025 · Anna Aileen Moncrief

My driver-side rear wheel was losing air slowly, and after finding no obvious leak, I took it to a wheel and tire shop. They found a crack on the inside of the wheel and quoted $150 for a repair, estimating 3 to 5 business days. Looking for a quicker and more affordable option, I contacted my auto repair shop, which referred me to Alloy Wheel Repair Specialists. After checking their reviews—which seemed positive—I decided to take my wheel there. The repair specialist assured me I could drop off the wheel that day, and it would be ready the next day for $125. Dropping it off was easy, and they promised to call when it was done. By 3 PM the next day, I hadn’t heard anything, so I called to check. They informed me it was ready for pickup, and when I arrived, the repair looked good at first glance. However, when I went to reinstall the wheel, I noticed damage around the center hub that wasn’t there before. I called and spoke with Ken, who was polite and knowledgeable. He explained the damage might have occurred because the wheel had been spray-painted previously (“rattle can job”) and the paint was prone to chipping. However, these wheels are aftermarket and have their original factory finish—they were never spray-painted. Ken also mentioned the age and brittleness of the wheel could have been a factor. While I appreciate Ken’s professionalism, I feel extra caution should have been taken to prevent this damage. If the repair posed a risk, a call to inform me would have been appropriate. Ken mentioned they take before and after photos of the wheels, so they should be able to verify whether the damage occurred during the repair. He offered a discount on repainting the damaged wheel, but since I had previously inquired about refinishing all four wheels (quoted at $150 each with a discount for the repaired one), this felt more like a sales pitch than a genuine remedy. I also notified my auto repair shop about my experience, and they told me they will no longer recommend Alloy Wheel Repair Specialists to their clients. The damage to the center hub is not consistent with normal wear and tear. While my wheels already had minor curb rash and chips, the new damage worsened their condition. It’s disappointing to see additional harm done to a wheel I trusted them to repair. Overall, the crack repair itself was completed quickly and looks good, but the hub damage and the unsatisfactory resolution to the issue leave me dissatisfied. For these reasons, I’m giving my experience two stars. Unfortunately, I cannot recommend Alloy Wheel Repair Specialists. UPDATE. I had put the same review on yelp and the owner responded there. "With over 5 thousand straightening repairs a year and yours being the 1 and only wheel to have chipping around the hub, it is most definitely the weathered finish that you mentioned yourself had been in the sun for the last 10 years, a bad review is understandable when it’s a legitimate false doing, but when you ask us for a quote also to repair your already peeling and weathered finish and then make a bad review is not right." Thank you for your response. My concerns are about the repair process and lack of communication, not the wheel's pre-existing condition. Your reply shifts responsibility to the wheel’s condition, instead of addressing my concerns about the lack of communication and the poor resolution. While I now understand the wheel’s age may have played a role, I wasn’t aware of this at the time. As specialists, wouldn’t it have been appropriate to ask about the wheel’s condition before proceeding? A warning would have been appreciated. I paid $125 for the repair, with the primary goal of fixing the crack. Unfortunately, the repair worsened the wheel’s appearance, with new damage to the hub. This is disappointing given the cost. While the crack repair itself was done well, your defensive response and lack of resolution led me to downgrade my review to one star. I cannot recommend Alloy Wheel Repair Specialists and advise potential customers to consider their approach to customer service.

Jan 18, 2025 · Sean Hazen

Welded out cracked tire rims Aluminum rim. No one had a replacement rim for our Pleasureway rim so they got us back on the road for $140!

Mar 20, 2025 · Hawk Hickman

Poor experience all around. I initially had a set of wheels powdercoated by them. It took about a month (which is what I was told). I didn't check them until I got home and the quality was subpar. I contacted them and requested it to be fixed. The things I noted were incomplete coverage, powdercoat on the mounting faces, and the inner lips having areas that were bare metal (I'm guessing from sitting on a shelf). They said they can fix it so I took it back. After waiting over two months, they were "fixed" and I stored them in my garage until I had a set of tires to mount onto them. Taking a look at them now, I can't say it's the work of a professional in any regard. There is debris and inconsistencies everywhere. It was hard to take pictures of them but I added a couple to show what I am talking about. It's much more noticeable to the naked eye. Most of the spokes had debris underneath. There are areas that are patchy and runny. The lettering on the faces all look different. The mounting faces STILL aren't smooth - I can catch my nail running along them. But hey, the inner lips no longer show to bare metal. Here are some quotes from their website - wheels are inspected for any cracks, marks or other issues that would interfere with the end product - after the wheels have cooled, they can be inspected for any imperfections - we follow strict procedures that ensure exceptional quality for our customers. We take great care throughout the entire powder coating process, resulting in top-quality wheels that will exceed your expectations - with extensive training, our skilled technicians are fully capable of delivering the best end product - At Alloy Wheel Repair Specialists, we’re dedicated to providing the highest-quality rim repair services to our customers. Our technicians can restore your wheels to their original condition I don't see any of that here. The lack of communication was frustrating enough -- I went in every other week for updates since I couldn't get a hold of anyone over the phone. And how does it take one month to powdercoat the wheels but two and a half months to "fix" them. I'd look anywhere else. It would likely be faster, better, and cheaper to go DIY and just YouTube/Google some guides.

Mar 08, 2024 · Michael Sonethongkham

Perfect powdered coatingfinished on my F-150 rims. They were aluminum brushed changed them to black and look bettet than new. This place will not disappoint the pictures can say a million words. The rims been on my truck for over 4 years now and still perfect as when I got them done in black. Will recommend 100 percent.

Mar 05, 2024 · Daniel Ochoa