AJ USA Inc

Auto Repair StationsCaliforniaSan Diego CountySan DiegoSorrento MesaMira Mesa Boulevard
San Diego County . California
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- +1 800-877-1911
- www.ajusaauto.com
- 6620 Mira Mesa Blvd, San Diego, CA 92121, USA
Operating Hours
AJ USA Inc Introduce
Within the broad and essential category of "Auto Repair Stations," AJ USA Inc has carved out a significant reputation in San Diego as a comprehensive automotive expert. Since its establishment in 1976, this family-run business has dedicated itself to providing a wide array of services and goods that cater to virtually every automotive need, from collision repair to routine maintenance, and even specialized services for electric vehicles and performance enthusiasts. This detailed introduction will explore the environment customers can expect, the diverse range of services provided, the distinguishing features that set AJ USA Inc apart, and any accessible promotional information, all based on publicly available data.
The **environment** at AJ USA Inc is designed to convey professionalism, efficiency, and customer trust. As a well-established facility that has served the San Diego community for decades, it maintains a clean, organized, and state-of-the-art workspace. The reception area is typically welcoming, providing a comfortable space for clients during drop-off and pick-up. Behind the scenes, the repair bays are equipped with modern diagnostic tools and advanced repair machinery, reflecting AJ USA Inc's commitment to leveraging cutting-edge technology for precise and effective automotive solutions. The emphasis on cleanliness and order throughout the facility speaks to their meticulous approach to vehicle care. The atmosphere aims to reassure customers that their vehicle is handled with the utmost care and expertise by a team that prioritizes quality workmanship and timely delivery, a key differentiator highlighted by the company itself.
The **services** offered by AJ USA Inc are remarkably extensive, positioning them as a truly full-service automotive center. Their core offerings include comprehensive **auto body work** and **collision repair**, capable of addressing everything from minor paintless dent removal and small dings to major accident damage. This encompasses expert paint repair and refinishing, utilizing high-quality materials and techniques to restore a vehicle's original finish flawlessly. Beyond accident-related repairs, AJ USA Inc provides a full spectrum of **car maintenance** services. This includes essential services like oil changes, fluid top-offs, brake inspections and replacements, tire rotations and alignments, and battery and electrical maintenance. They also offer **engine diagnostics and repair**, swiftly addressing issues indicated by a check engine light. A standout service is their expertise in **electric vehicle (EV) services**. AJ USA Inc is specifically certified to work on leading EV brands such as Tesla, Rivian, and Polestar, offering specialized EV diagnostics, battery care, and performance upgrades tailored to the unique demands of electric vehicles. Furthermore, they cater to performance enthusiasts with a range of **performance upgrades**, including custom engine tuning for increased power and efficiency, suspension upgrades for improved handling, and aftermarket exhaust systems for enhanced sound and performance. They also offer a wide selection of **aftermarket parts and accessories** for purchase, allowing customers to boost their vehicle's performance and appearance. Their commitment to a "free second opinion" on estimates further underscores their customer-centric approach.
Several key **features** distinguish AJ USA Inc in the San Diego automotive repair market. Their most prominent feature is their status as a **factory-certified repair center** for a significant number of automotive brands, including Tesla, Rivian, Polestar, Infiniti, Hyundai, Genesis, Kia, Nissan, Ford, Dodge, Chrysler, and Jeep. This means their technicians undergo specialized training and utilize manufacturer-approved repair procedures, ensuring that vehicles are returned to factory specifications, which is crucial for maintaining safety, performance, and warranty validity. Their team comprises **expert certified technicians** with years of experience, bringing unmatched expertise across all makes and models. AJ USA Inc emphasizes **transparent processes and timely service**, striving for faster turnaround times compared to competitors. They are known for providing **premium quality without premium costs**, aiming to deliver exceptional value. Their long-standing presence since 1976 highlights their **decades of excellence** and deep roots within the San Diego community. The company also prides itself on its **customer communication**, providing regular updates throughout the repair process to keep clients informed and at ease. Their ability to handle both standard internal combustion engine vehicles and the latest electric vehicles positions them as a forward-thinking and versatile auto repair solution.
In terms of **promotional information**, AJ USA Inc's marketing efforts focus on highlighting their comprehensive service capabilities and their commitment to quality and customer satisfaction. While specific promotions may vary, they consistently emphasize their factory certifications, particularly for EV brands, as a key differentiator. They often promote their "free second opinion" service, inviting potential customers to compare estimates and experience their transparent approach. Their website serves as a central hub for showcasing their services, certifications, and customer testimonials, which frequently praise their efficient service, clear communication, and high-quality repairs. They also feature specific sections for requesting estimates and scheduling appointments, streamlining the customer journey. Any ongoing special offers or coupons, such as those related to tire purchases or seasonal maintenance, would typically be advertised on their website or through local channels. Their promotional messaging often centers around the idea of being "your trusted partner in automotive excellence," emphasizing their dedication to restoring vehicles to their original glory and optimizing them for performance, whether for daily driving or enhanced capabilities. The longevity of their business and positive customer reviews serve as a strong endorsement of their reliability and expertise.
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AJ USA Inc Customer Reviews
Pros: 1. my car looks brand new after AJ USA took care of it (body, paint, scratches, plus a detail!) 2. Worked really well with my insurance and Enterprise which is on site 3. Rachel the Admin was great communicating via email/calls 4. Covered the rest of my rental after insurance exhausted it’s days Cons: 1. Took 2 weeks longer than expected 2. The day of pick up, the car was ready and I had the keys in hand. Went to turn on my car but my screen was stuck in service mode (Mike from the shop explained Toyota serviced it and had to reboot it) so my car had to stay 1 more day unfortunately - AJUSA did cover my extra day of rental 3. When I came to pick up, all they did was hand me the keys. I would’ve appreciated an apology for the extended time and explanation of all the work they did on my car. (Handing me the statement wasn’t enough for someone who doesn’t understand cars) 4. Returned the car empty on gas when it was brought it half tank full
May 08, 2025 · Stacey Rabanal
A great relief! I shopped around a LOT for Tesla collision repair. Other shops were either waaaaaay over budget or not professional (nor a licensed Tesla agent). I immediately felt comfortable at AJ USA the moment I walked in and spoke with Alana and Pauline. Then, Ben talked me through the process and was the utmost professional and just a nice, down to earth guy. The estimate was fair and the finished product was just perfect. It was not cheap but not absolutely crazy like the competitor - plus I knew it would be done RIGHT. Extra points for great communication, speedy service and extra touches (full car detail, etc.). I really hope I don't hit a pole again, but if I do, it's back to AJ.
Dec 19, 2024 · R Dub! / Ramblin' Randy
The choice of this company was a big mistake. By selecting them to repair my Tesla, I experienced: 1. Almost 2 months for painting the bumper and fixing the wheel after an accident. 2. Long wait times on the phone line. 3. An increased cost estimate. 4. Extended repair timelines. I can't evaluate the repair quality since the car is still not ready. Absolutely dissatisfied and can't recommend this company. The photo shows the visible damage to the car.
Dec 16, 2024 · Mikhail Filonov
Excellent communication and service. I will only have my vehicles serviced at AJ USA. The entire staff is friendly and professional. I greatly appreciate honest and efficient service.
May 05, 2025 · Bryan White
I just have to say that we went in there with three vehicles to be repaired. My Tesla, my daughter‘s Tesla and my grandson‘s truck. So they had their hands full with us. My daughter‘s Tesla took about two weeks to be fixed, which was amazing since another place told us it would take 12 weeks. My Tesla took about three weeks again. The other place told us 12 weeks. But Ben kept us updated. They worked fast efficiently and did a great job. Hopefully, I never have to visit them again. Ha ha. However, if we do need bodywork for our vehicles, this is where we will return to.
Dec 17, 2024 · Carol Gallegos
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