Truck Covers USA

Auto Repair StationsCaliforniaSan Diego CountySan DiegoSorrento MesaCrestmar Point
San Diego County . California
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- Location
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- +1 858-622-9135
- www.truckcoversusa.com
- 8970 Crestmar Pt, San Diego, CA 92121, USA
Operating Hours
Truck Covers USA Introduce
Truck Covers USA, located at 8970 Crestmar Pt, San Diego, CA 92121, USA, operates within the broader "Auto Repair Stations" category by offering specialized products and related installation/service for truck owners. While not a traditional repair garage, their focus on truck bed covers and accessories provides a critical service for protecting cargo, enhancing vehicle aesthetics, and improving fuel efficiency. This San Diego location is a key point of contact for local users seeking high-quality, durable solutions for their pickup trucks. They can be reached directly at (858) 622-9135 or via mobile at +1 858-622-9135.
The environment at Truck Covers USA is tailored towards product display, customer consultation, and potentially installation services, reflecting their specialized niche. While it may not have the typical service bays of a general auto repair shop, customers can expect a professional and clean showroom or reception area where they can view product samples, understand the features of different truck covers, and discuss their specific needs with knowledgeable staff. The facility is designed to showcase their signature products, primarily "The American Roll Cover" and "The American Work Cover," allowing potential buyers to see the quality and functionality firsthand. For installations, there would be dedicated work areas designed for efficient and precise fitting of the covers and related accessories onto truck beds. The overall environment aims to instill confidence in the product's quality and the expertise of the staff, encouraging informed purchasing decisions. Customer reviews suggest an organized and efficient operation, especially concerning service appointments for existing product owners, indicating a well-managed physical space and workflow.
As a specialized provider within the "Auto Repair Stations" category, Truck Covers USA offers specific services and goods centered around truck bed covers and related accessories. Their primary product is "The American Roll Cover," a premium retractable aluminum truck bed cover. This cover is designed to provide superior security and weather resistance for truck bed cargo while enhancing the vehicle's appearance and potentially improving gas mileage by 7-10%. They also offer "The American Work Cover," which ingeniously combines "The American Roll Cover" with a heavy-duty aluminum toolbox, creating a multi-functional and secure solution for work trucks. Furthermore, they have "The American Work Cover Jr.," a more compact toolbox option that integrates with the roll cover without losing additional bed space. Beyond the core covers, they supply various truck accessories, toolboxes, and rack systems that can be retrofitted. Their services include product sales, professional installation of their truck covers, and after-sales support and repair, as evidenced by a customer review noting prompt repair of a release cable. They cater to a wide range of truck makes and models, and importantly, they also supply their products to various fleets, including government accounts, demonstrating their capability to handle both individual and commercial needs.
Truck Covers USA is distinguished by several key features that underscore its commitment to quality and customer satisfaction. A paramount feature is the superior quality and design of their products. "The American Roll Cover" is highlighted for its double-walled aluminum construction, ability to support over 500 lbs evenly distributed, unique locking system that automatically secures every 12 inches, and an unbeatable 4-way drainage system for weather resistance. The inclusion of a keyless entry quick-release feature adds to the convenience. These covers are proudly "Made in the USA," emphasizing local manufacturing and quality control. Another significant feature is their dedication to customer feedback; the development and continuous improvement of their products, such as "The American Roll Cover," are directly influenced by customer input. Their staff is trained to provide efficient and friendly service, with a focus on attention to detail, as noted by customers who experienced quick and efficient repairs and prompt assistance with forgotten keys. The company offers a 2-year limited warranty on their products, demonstrating confidence in their durability and workmanship, though it's important to note this typically covers material and manufacturing defects and usually excludes labor costs for replacement parts if not installed by an authorized dealer. While one review points to potential installation nuances, especially for specific truck models like the Tacoma that might require additional shimming or gap filling, the company provides detailed online instructions and installation videos to guide customers or installers, aiming for a smooth process.
In terms of promotional information, Truck Covers USA leverages its product superiority, positive customer experiences, and strategic partnerships. Their website and product brochures serve as primary promotional tools, showcasing detailed features, benefits, and applications of their American Roll Covers and Work Covers. They highlight key selling points such as improved gas mileage, unmatched security, weather resistance, and stylish appearance to attract potential buyers. Testimonials from satisfied customers, like the one who had a cover for 10 years and praised the quick repair and customer service, serve as powerful endorsements. They also promote their commitment to fleet solutions, supplying their covers to various government and private sector fleets, which speaks volumes about the products' reliability and durability. While specific discount codes or seasonal sales are not provided in the general information, it is common for such businesses to offer promotions, perhaps through their website, dealer network, or at trade shows. Their direct phone lines, (858) 622-9135 and +1 858-622-9135, are always available for inquiries about product specifications, pricing, and potential promotions. They emphasize their dedication to building superior products and maintaining high standards, which implicitly promotes their brand as a leader in the truck cover industry. For local users, the convenience of a San Diego location for sales, installation, and service further enhances their appeal as a go-to provider for premium truck bed solutions.
Truck Covers USA Photos
Truck Covers USA Location
Truck Covers USA Customer Reviews
Great people with a great product. I have had my truck cover for 10 years. Last week I yank too hard on the release cable. They were able to get me in and get it fixed quickly and efficiently. Unfortunately I forgot to grab my keys. But due to their outstanding customer service I was able to stop by and get a new set within minutes. Will definitely put a cover from truck covers USA on my next truck! Highly highly recommend.
Aug 01, 2022 · T. C.
Before you purchase this look at the instructions on their website. Clear as a blindman can see. Once you open the box it has a disclaimer that if the packaging is damaged refuse the shipment or call they are not responsible once opened. Wish they had posted this on the outside of the box. Also when purchasing they should make it clear that this cover may need additional work. Tacoma is a very popular brand and to say it needs gaps filled shows their lack of respect. Overrated.
Feb 07, 2025 · Douglas Tyler
Great product and great customer support! I am the proud owner of my second cover from Truck Covers USA. The first was bough in 2010 for my 2009 Tundra, I used it as a work truck every day for 5 years before I sold the truck and never had an issue with the functionality of the cover. I did, at one point, accidentally knock a plastic cap off when I was securing cargo. I reached out to their office and told them what had happened and they mailed me replacement parts for all the plastic immediately! At work we have trucks that have similar covers and none of them are nearly as dependable or rugged, or nearly as easy to install. The cover was secure, extremely durable and dependable, and looked great. And because of the outstanding customer service they've earned my repeat business. I cant say enough about this brand!
Jan 17, 2017 · Evan Young
I just had my $2k matte roll top installed on 9/13/21 by LineX in National City, Ca. (They are awesome!) As I was waiting for my payment to process, I recieved the warranty information. I was told "3 year warranty, 500lbs" My paperwork states "2 year warranty, 300lbs" I asked about it and my dealer/retailer/installer (LineX) literally had no idea when or why it'd changed. Once I came home I decided to call TCUSA about the discrepancy. It sucks when the work is done and the manufacturer doesn't update the installer, right? Well, no good deed goes unpunished. Once I called TCUSA, I was transferred to K. in marketing, who was insanely rude. She constantly condescended me and tried to push the fact I didn't use an authorized retailer/dealer- which I 100% did. When I asked her to stop speaking down to me she became rather aggressive; especially when I asked her to put herself in my shoes. I literally spent over $2k and was told something else, to only catch it in the paperwork. Honestly, I wasn't trying to make a big deal about it. I just wanted to make sure no other customers were caught unaware. Now it's a BIG DEAL as far as I'm concerned. Her 17 years with the company, as she smugly stated, be dammed. Never have I been so rudely spoken to. Not even by other military spouses. I personally convinced my husband to buy this from a local business. The company did reach out, Mr. F., the CEO himself, with my dealer/installer on the line (LineX) who they HAVE worked with multiple times, Mr. F. only made excuses. If they change what they tell their installers, what will they change next? Buyer beware. ***In response to TCUSA- 90% of what they have replied with is a bold faced lie. No one was in the room with Kim, the website says 500lbs, and the error wasn't with LineX. I did state I would review accordingly, and I have.
Sep 21, 2021 · D Peel
Like another post had mentioned, I got the blessing of speaking to the incredibly kind Kim in Marketing. I say this in jest. She was kind when taking my money. When I had an issue, it was clearly my fault and that's the end of it. The only thing I can imagine is keeping this company afloat is the product. Customer service is abysmal. I won't be contacting this company again. There are far better options out there now with customer service that actually cares about customers. Save your money. Go elsewhere.
Apr 15, 2024 · Joe Cox
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