Advance Auto Parts

Advance Auto Parts, located at 1206 W 14 Mile Rd, Clawson, MI 48017, is a prominent auto parts store serving the local community with a vast inventory of automotive parts, accessories, and maintenance essentials. As part of a national chain, this location benefits from a wide distribution network, ensuring a comprehensive selection for various vehicle makes and models. They can be reached at (248) 435-0195 or +1 248-435-0195.

The Advance Auto Parts store in Clawson typically features a well-organized retail environment, designed to help customers easily navigate and locate the parts they need. The store is laid out to display a wide array of products, from common maintenance items like oil and filters to more specialized components for repairs. Shelving units are clearly labeled, and the overall ambiance is that of a functional, accessible auto parts hub. The front counter serves as a central point for inquiries, purchases, and access to the various free in-store services offered. The staff often operates from behind this counter, providing assistance and processing transactions efficiently. The general impression is one of practicality and readiness to assist, catering to both professional mechanics and DIY enthusiasts.

Advance Auto Parts in Clawson offers an extensive range of products and services, positioning itself as a comprehensive solution for automotive needs. The core of their offering lies in the sale of auto parts and accessories, including:

• Replacement Parts: This covers a broad spectrum of components such as brake pads and rotors, alternators, starters, water pumps, calipers, spark plugs, oil filters, and air filters. They stock parts for various vehicle makes and models, encompassing a wide range of domestic and import vehicles.
• Batteries: A significant selection of car batteries is available, along with associated accessories like terminal protectors and grease.
• Fluids & Chemicals: A wide range of motor oils (conventional, synthetic blend, full synthetic), transmission fluid, brake fluid, antifreeze/coolant, power steering fluid, and windshield washer fluid. They also carry fuel treatments, engine additives, and various cleaners.
• Accessories: Products like wiper blades, car care products, lighting components, floor mats, and interior/exterior accessories.
• Tools & Equipment: Basic hand tools, specialized automotive tools, diagnostic equipment, and shop supplies for maintenance and repair tasks. This includes their notable loaner tool program.
• Performance Parts: A selection of performance-enhancing parts for enthusiasts looking to upgrade their vehicles.

Beyond selling products, Advance Auto Parts in Clawson distinguishes itself by offering several valuable free in-store services:

• Battery Testing and Installation: They offer free testing of vehicle batteries, starters, and alternators to diagnose issues. If a new battery is purchased, they provide free installation for most vehicles.
• Wiper Blade Installation: When customers purchase new wiper blades, the store team will install them free of charge.
• OBD-II Code Scanning: For vehicles with a check engine light on, they provide free OBD-II (On-Board Diagnostics II) code scanning to help diagnose potential engine issues. While they can provide codes, they may refer customers to a local technician for in-depth diagnosis and repair.
• Used Oil & Battery Recycling: They offer free recycling of used motor oil, gear oil, transmission fluid, and automotive batteries, promoting environmentally responsible disposal.
• Loaner Tool Program: Customers can borrow specialty tools for specific repairs by paying a refundable deposit, saving them the cost of purchasing tools for one-time use.
• Curbside and In-Store Pickup: For online orders, they offer free curbside pickup or in-store pickup, with parts often ready in 30 minutes, providing convenience for busy customers.

The Advance Auto Parts location in Clawson is highly regarded for several key features that enhance the customer experience:

• Knowledgeable and Friendly Staff: Customer reviews consistently highlight the staff's expertise and helpfulness. One customer specifically praised "David C" for being "knowledgeable and friendly" and assisting in finding exactly what was needed. This personal touch and willingness to go the extra mile are crucial for DIY mechanics and those less familiar with automotive parts.
• Extensive Selection: The wide range of parts and accessories available ensures that customers can usually find what they need, minimizing the need to visit multiple stores.
• Convenience: The combination of in-store shopping, online ordering, and quick pickup options (including curbside) makes the purchasing process hassle-free.
• Competitive Pricing and Discounts: Customers note that prices are competitive, and the availability of "great deals and discounts" makes it an attractive option for budget-conscious consumers.
• Value-Added Free Services: The complimentary services like battery installation, wiper installation, and OBD-II scanning provide significant added value, potentially saving customers money and time. The loaner tool program is particularly beneficial for those undertaking DIY repairs.
• Customer-Centric Approach: The reviews suggest a strong focus on customer satisfaction, with staff quick to help and offering advice without pushy sales tactics. This fosters trust and encourages repeat business.

The positive feedback emphasizes that the Clawson location often excels in providing not just parts, but also the support and guidance that customers need to successfully complete their automotive tasks.

Advance Auto Parts regularly employs various promotional strategies to attract and retain customers. While specific, localized promotions might vary, common promotional themes include:

• Online Coupons and Promo Codes: They frequently offer online discounts such as a percentage off any order or a larger discount for orders over a certain amount. These typically have exclusions for certain items or brands.
• Seasonal Sales & Clearance: Customers can find savings on specific categories of parts or seasonal maintenance items, as well as clearance deals.
• Speed Perks Loyalty Program: Advance Auto Parts operates a loyalty program called Speed Perks, where members can earn rewards, access exclusive deals, and receive special offers.
• "Buy Online – Pickup In Store": This convenience feature is a strong promotional point, highlighting the ability to reserve parts online and pick them up quickly at the local store.
• Free In-Store Services Highlighted: The free services (battery testing/installation, wiper installation, OBD-II scan, oil/battery recycling, loaner tools) are consistently promoted as benefits of shopping at Advance Auto Parts, emphasizing value beyond just the parts purchase.
• Advertisements for Top Categories: They often promote key product categories like batteries, brakes, oil change bundles, and popular replacement parts to showcase their extensive inventory.
• Partnerships and Rebates: Information on manufacturer rebates for specific products or partnerships with other automotive service providers may also be featured.

Advance Auto Parts at 1206 W 14 Mile Rd in Clawson, MI, functions as a reliable and customer-friendly auto parts store. Its blend of a vast product inventory, convenient online-to-offline services, competitive pricing, and particularly its highly praised knowledgeable and helpful staff, makes it a top choice for car enthusiasts, DIY mechanics, and anyone in need of automotive parts or quick, essential services in the Clawson area.