Advance Auto Parts

For the residents of Valparaiso, Indiana, Advance Auto Parts located at 3002 Calumet Ave stands as a key resource for automotive needs. As a prominent establishment within the "Auto Repair Stations" platform category, this store goes beyond simply selling parts, offering a range of services and expert advice to support both do-it-yourself (DIY) customers and professional repair shops.

The Advance Auto Parts store in Valparaiso is conveniently situated at 3002 Calumet Ave, Valparaiso, IN 46383, USA. The store can be reached by phone at (219) 462-9892, with a mobile phone number also provided as +1 219-462-9892. Typical Advance Auto Parts locations are designed to be well-organized and clearly stocked, allowing customers to easily browse a vast inventory of automotive parts, accessories, and maintenance products. The store environment aims to be practical and efficient, catering to the needs of individuals looking for specific components or seeking assistance with their vehicle projects.

A core feature of Advance Auto Parts, frequently highlighted by customer reviews, is its commitment to knowledgeable and helpful staff. One review enthusiastically praises an employee named Josh: "Josh in Valparaiso helped my husband and son figure out what carrier bearing they needed when the part for the truck they were working on didn’t come up to be the correct part. He went above and beyond to help them figure it out and sent them to the store that had it. We truly appreciate him." This testimonial exemplifies the store's dedication to problem-solving and going the extra mile to assist customers, even when it means directing them to another location to find a specific part.

Another customer review notes a positive interaction with an employee named Bennen, who answered phone inquiries "in a kind and helpful tone" and "answered all the questions I had." While this review also mentions a less pleasant experience with a district manager, the consistent positive feedback regarding frontline staff indicates a strong focus on customer assistance at the individual employee level. This emphasis on helpful and informed team members is crucial for an auto parts store that serves both experienced mechanics and those new to DIY car repair.

Advance Auto Parts, fitting within the "Auto Repair Stations" category, provides a valuable array of complimentary in-store services in addition to its extensive product inventory. These services are designed to help customers diagnose common issues and perform basic maintenance:

• Free Battery Testing & Installation: Customers can bring their vehicle to the store for a free test of their battery, starter, and alternator, even if they haven't purchased a new battery. If a new battery is needed, Advance Auto Parts offers free battery installation with purchase for most vehicles, along with free battery recycling for proper disposal.
• Free Check Engine Light Scanning: When a check engine light illuminates, the Valparaiso store offers a free OBD-II scan to pull diagnostic trouble codes. This helps customers understand the potential issue and decide on the next steps for repair. If more in-depth diagnosis is required, staff can help recommend local professional technicians.
• Free Loaner Tool Program: This is a highly beneficial service for DIY mechanics. Customers can borrow a wide variety of specialized tools, ranging from suspension and brake tools to engine and diagnostic equipment, by paying a refundable deposit. This program significantly reduces the cost barrier for many automotive repairs.
• Free Wiper Blade Installation: With the purchase of new wiper blades, the store provides free installation, ensuring proper fit and functionality for improved visibility.
• Free Oil & Battery Recycling: Promoting environmental responsibility, Advance Auto Parts accepts used motor oil, transmission fluid, and automotive batteries for free recycling, making it easy for customers to dispose of these materials safely.
• Hydraulic Hose Assemblies: Some Advance Auto Parts locations, including certain Carquest branded stores which are part of the Advance Auto Parts family, offer custom hydraulic hose assemblies, allowing customers to get specific hoses made for their projects. While the 3002 Calumet Ave location primarily focuses on a broad range of general auto parts, the company's network includes such specialized services.

In terms of products, Advance Auto Parts carries a vast selection of leading name-brand automotive aftermarket parts and products, catering to diverse vehicle makes and models. Their inventory typically includes:

• Engine parts (e.g., spark plugs, oil filters, air filters)
• Brake components (e.g., brake pads, rotors, calipers)
• Electrical components (e.g., alternators, starters, batteries)
• Fluids and chemicals (e.g., motor oil, transmission fluid, coolants, additives, car care products)
• Accessories (e.g., floor mats, seat covers, lighting, interior/exterior enhancements)
• Tools and equipment for various repairs

Advance Auto Parts consistently offers various ways for customers to save on their purchases and enhance convenience:

• Online Promotions and Coupons: The company frequently provides online promotion codes, often ranging from 15% to 25% off, sometimes with minimum purchase requirements (e.g., 20% off $100+). These codes are typically applied at online checkout and may have specific exclusions (e.g., certain brands, hot items, or already discounted products).
• Speed Perks Rewards Program: This free loyalty program allows customers to earn points on qualifying purchases, which can then be redeemed for "Perk Bucks" (e.g., $5 off for every 500 points). Higher spending can lead to VIP and Elite status, offering additional benefits. Speed Perks members may also gain access to exclusive discounts and gas rewards at participating Shell stations.
• Rebates and Gift Card Offers: Advance Auto Parts often runs mail-in rebate programs on select products or offers gift cards with qualifying purchases, providing additional savings.
• Oil Change Bundles: Common promotions include bundled deals on motor oil and oil filters, offering a combined discount compared to purchasing items separately.
• Same Day In-Store & Curbside Pickup: For urgent needs, customers can order parts online and pick them up at the Valparaiso store within 30 minutes, either inside or via convenient curbside pickup. This ensures quick access to necessary parts without waiting for shipping.
• Same Day Home Delivery: In select markets, Advance Auto Parts offers same-day home delivery for in-stock products, a valuable service for customers with disabled vehicles or those unable to visit the store.
• Military Discount: Advance Auto Parts offers a 10% discount for active duty and reserve military personnel, retired service members, and veterans on in-store purchases, with a valid military ID.

Customers are encouraged to check the Advance Auto Parts website or inquire in-store at the Valparaiso location for the most current and applicable promotions, as offers can change. The combination of a broad product range, valuable free services, helpful staff, and a variety of savings options positions Advance Auto Parts at 3002 Calumet Ave as a comprehensive and customer-centric resource for vehicle owners in Valparaiso.