Advance Auto Parts

Located at 1764 Broadway Ave S, Rochester, MN 55904, USA, Advance Auto Parts stands as a prominent and indispensable resource for vehicle owners in the Rochester area. As a dedicated Auto Parts Store, it serves as a crucial hub for both do-it-yourself (DIY) enthusiasts and professional mechanics, providing an extensive range of goods and services to maintain and repair all types of vehicles. The store can be readily contacted at (507) 281-9170, and their mobile line is +1 507-281-9170. Operating hours are generally extensive, ensuring accessibility for customers throughout the week, typically from 7:30 AM to 9:00 PM on most weekdays and Saturdays, and 9:00 AM to 8:00 PM on Sundays.

The environment at Advance Auto Parts is designed to be a "one-stop shop" for automotive needs, as highlighted by customer reviews. Upon entering, customers can expect a large, organized retail space that prioritizes the display and accessibility of a vast inventory. Shelves are typically stocked with a wide array of auto parts, accessories, and tools, allowing customers to easily browse and locate what they need. The layout is structured to make the shopping experience efficient, with clear categorization of products. The customer reviews imply a well-maintained and clean store, conducive to a pleasant shopping experience. The presence of knowledgeable staff, as frequently mentioned, suggests a service counter or dedicated areas where customers can receive assistance and advice. The overall atmosphere aims to be welcoming and supportive, catering to both those who know exactly what they need and those seeking guidance on their automotive projects.

While primarily an Auto Parts Store providing goods for sale, Advance Auto Parts distinguishes itself by offering a suite of valuable free in-store services, effectively integrating elements of an "Auto Repair Station" support system. These services are designed to assist customers with common tasks and diagnoses, enhancing the value proposition of their store. Key services include:

• Battery Testing and Installation: Customers can have their vehicle's battery tested for free, and if a new battery is purchased, free installation is often provided for most vehicles.
• Battery Recycling: To promote environmental responsibility, they offer free recycling of old car batteries.
• Engine Light Code Scanning: For most OBD-II vehicles, they provide free diagnostic code scanning to help customers understand why their check engine light is on.
• Wiper Blade Installation: When new wiper blades are purchased, staff can often install them for free, saving customers time and effort.
• Oil and Oil Filter Recycling: They accept used motor oil and oil filters for proper recycling, preventing environmental contamination.
• Loaner Tool Program: This incredibly beneficial service allows customers to borrow specialized tools for their DIY projects, with a refundable deposit. This helps reduce the cost barrier for complex repairs.
• Hydraulic Hose Assemblies: This specific Rochester location is equipped to create custom hydraulic hose assemblies, allowing for tailored solutions for various projects.
• Same Day Services: They offer convenient services like "Advance Same Day Curbside Pickup" (parts ready in 30 minutes) and "Same Day Home Delivery" for added convenience, particularly when a vehicle is disabled.

These services complement their core business of selling parts and accessories, positioning them as more than just a retail outlet, but also a valuable resource for practical automotive support.

The features of Advance Auto Parts are strongly underscored by customer testimonials, highlighting both their vast inventory and their exceptional customer service.

• Extensive Inventory: Customers laud it as "the largest one-stop shop for EVERYTHING vehicular." This signifies a comprehensive stock of parts and equipment for "any aspect of taking care of your special friend," whether "structural/safety related or maybe it is cosmetic in nature." The ability to find items "not even on display" and the capacity to "order it" if not in stock (even from locations as far as New Jersey) emphasizes their commitment to fulfilling virtually any automotive part need.
• Knowledgeable and Caring Staff: The praise for staff members like "John the General Manager" and "Joe" is a standout feature. Customers describe them as going "out of his way to help me out and take care of me," and truly caring "about all the customers who come into the store." This personalized, attentive service is a significant differentiator, transforming a transactional experience into a helpful and supportive one. The staff's willingness to provide advice and "fix you up" adds immense value.
• Convenience and Support for DIYers: The array of free in-store services, such as battery installation, diagnostic scanning, and the loaner tool program, directly caters to the DIY community, making repairs more accessible and affordable. This empowers customers to handle their own maintenance with confidence.
• Strategic Location: Situated on Broadway Ave S, the store benefits from high traffic counts, ensuring easy access for a large segment of the Rochester population.

Advance Auto Parts, as a national chain, regularly implements various promotional strategies to attract and retain customers. While specific current local promotions were not provided, general examples of their typical promotions include:

• Seasonal Sales and Discounts: Often, they offer discounts on common seasonal items like winterization products, summer maintenance kits, or specific categories of parts (e.g., brakes, batteries).
• Online Promotions and Codes: They frequently provide online-exclusive discount codes (e.g., "SAVE 15% OFF ANY ORDER | 20% OFF $100+") for purchases made through their website or mobile app. These promotions are typically subject to exclusions and have maximum savings limits.
• Speed Perks Loyalty Program: Advance Auto Parts operates a loyalty program called "Speed Perks," which rewards frequent customers with points that can be redeemed for discounts or special offers.
• Rebates and Sweepstakes: They often partner with manufacturers to offer rebates on specific products or host sweepstakes for various prizes.
• Bundle Deals: For common maintenance tasks like oil changes, they may offer "bundle builder" options, allowing customers to purchase all necessary components together at a discounted rate.
• Free Services as Promotions: The array of free in-store services (battery testing/installation, wiper installation, OBD-II scanning, loaner tools, recycling) serves as a continuous form of promotion, highlighting the added value and convenience they offer beyond just selling parts.
• Online and In-Store Pick-up Options: Promoting their "Advance Same Day® curbside pickup" and "Same Day Home Delivery" emphasizes speed and convenience for customers.

These promotional activities are designed to provide value to customers, whether they are making a large purchase or simply need a quick part or service.

In conclusion, Advance Auto Parts at 1764 Broadway Ave S, Rochester, MN 55904, USA, is more than just an Auto Parts Store. It is a comprehensive automotive resource that combines a vast inventory of parts and accessories with a strong commitment to customer service and a range of valuable free in-store services. The consistent positive feedback regarding their knowledgeable staff and their ability to source even obscure parts underscores their dedication to meeting diverse customer needs. Their convenient location and extensive operating hours further solidify their position as a go-to destination for all vehicular requirements in the Rochester community.