Advance Auto Parts

Auto Repair StationsNorth CarolinaHaywood CountyWaynesvilleRuss Avenue
Haywood County . North Carolina
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- +1 828-456-6025
- stores.advanceautoparts.com
- 1251 Russ Ave, Waynesville, NC 28786, USA
Operating Hours
Advance Auto Parts Introduce
Advance Auto Parts is a trusted name in the automotive industry, providing high-quality auto parts and comprehensive repair services for vehicles of all makes and models. Located at 1251 Russ Ave, Waynesville, NC 28786, this establishment has become a go-to destination for drivers seeking reliable solutions for their car maintenance and repair needs. With extended hours Monday through Saturday and Sunday afternoon availability, Advance Auto Parts ensures that customers can access the services they need at convenient times.
The store specializes in providing a comprehensive selection of auto parts, including brake pads, rotors, tires, batteries, and other essential components. Whether you're maintaining your car or addressing specific repair needs, Advance Auto Parts has the expertise and resources to get the job done right. Their team of professionals is well-trained and experienced in diagnosing and resolving a wide range of automotive issues, from minor repairs to more complex mechanical problems.
One of the standout features of Advance Auto Parts is its customer-centric approach. The store understands that vehicle maintenance can be stressful, which is why they strive to make the process as smooth and efficient as possible. Their knowledgeable staff is always ready to assist customers in finding the right parts or providing advice on repair services. Additionally, the store offers competitive pricing and frequent promotions to help drivers save money while keeping their vehicles in top condition.
Advance Auto Parts also emphasizes quality and reliability. They stock a wide range of high-quality auto parts from trusted manufacturers, ensuring that customers can find durable and long-lasting solutions for their cars. Whether you're looking for original equipment manufacturer (OEM) parts or affordable alternatives, Advance Auto Parts has something to suit every budget.
When it comes to repair services, Advance Auto Parts offers a full range of options, including brake repairs, tire changes, battery replacements, and more. Their state-of-the-art facility is equipped with the latest tools and technology, allowing their team to perform precise and efficient repairs. The store also provides diagnostics to identify and address any underlying issues that may be affecting your vehicle's performance.
Customer feedback highlights the expertise of the staff at Advance Auto Parts. Many customers appreciate the professionalism and knowledge of the team members, who go above and beyond to ensure customer satisfaction. One customer shared their positive experience: "I’ve been coming here for years, and I always find the staff to be helpful and knowledgeable. They make sure I get the right parts and offer great advice on maintaining my car." Another customer added, "Their diagnostic services are top-notch, and they always explain the issues clearly so I understand what’s going on with my vehicle."
While some reviews have pointed out occasional delays or communication issues, the majority of customers highlight the store's commitment to quality and customer service. For instance, one satisfied customer mentioned, "Even though there were a few hiccups, the overall experience was positive. The staff was friendly, and they ensured my car was ready when promised." These testimonials underscore the store's dedication to delivering reliable services while addressing any challenges that may arise.
Advance Auto Parts also offers special promotions throughout the year, such as discounts on tires, batteries, and other auto parts. They frequently run deals during holidays or special events, making it an excellent time to stock up on essential items for your vehicle. Additionally, the store provides military and first responder discounts, showing their commitment to supporting local heroes.
For those seeking a one-stop shop for all their automotive needs, Advance Auto Parts in Waynesville, NC is an ideal choice. With a focus on quality, expertise, and customer satisfaction, they have established themselves as a trusted partner for drivers in the area. Whether you're maintaining your car or addressing repair needs, Advance Auto Parts has the tools, parts, and services to keep your vehicle running smoothly.
Visit Advance Auto Parts at 1251 Russ Ave, Waynesville, NC 28786, or contact them to schedule an appointment. Their extended hours make it easy to fit automotive care into your busy schedule, ensuring that you can get back on the road quickly and safely.
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Advance Auto Parts Location
Advance Auto Parts Customer Reviews
I called this store to get some brake pads and rotors. The person on the phone said they were at another Advance store in Asheville. I asked when they could be there for me to pick up, and his reply was that I either had to drive to Asheville to pick the parts up, or come in to Waynesville and PAY IN ADVANCE to get them to bring it on their almost daily run to/from Asheville. And then come back and pick them up when they were delivered. When I asked why I had to pay for it for them to bring it to Waynesville, he said it was too much work to add it to their system if I didn't pick it up, so I had to pay in advance. I have been working on cars over 30 years, and I have never heard of this. I understand if it was something that was special order, but its just brake pads and rotors!!! I will never go to Advance on Russ Avenue in Waynesville again. This isn't the first time they have been lazy and had poor customer service. No wonder its always empty in there!!! EDIT******************11-15-24 I gave them one more chance. Again with brake pads and rotors. The only option I was given was the lowest grade, and it was 275 dollars! I tried to use my speed perks (I had 3) and they wouldn̈t let me. I have $175 in credit from a return that they forced me to accept from my last visit. They refused to give me my money back, but that's another story. I will go to another Advance Auto to use it, then I will never go to any Advance ever again. They have proven they don't want my money repeatedly, so I will spend it elsewhere!
Nov 15, 2024 · Niles Stillman
Experts. New larger store in this almost hidden Plaza most likely already open. Experts. No matter the car, truck or SUV. Experts; they already read the book 📖.
Nov 14, 2023 · Willis Blume Designs (L. Willis Blume, Jr.)
Helpful staff. Very clean store and well stocked. If they don't have it they can usually get it same or next day. Also enjoy the national offers Advance has on oil changes and rewards.
Aug 13, 2024 · Billy Morrow
They have so many items, free battery install, etc. I definitely end up here frequently. I do prefer checking prices elsewhere first on tools and accessories, as they are not usually priced as well as Walmart and harbor freight next store. Sometimes 25-50% more. BUT they have sales and services that the other places don't offer. And parts.
Jun 26, 2024 · Luke L
I was looking for a fuse and realized I was searching for a little common courtesy as well. I received neither. I walked in with my daughter and was talking to her while looking for a specific fuse. When I did not see the one I was searching for amongst all the others, I proceeded to the front counter for assistance. All employees were eating lunch within sight as I was the only customer. No complaints there. I get it. Everyone has to eat. An older gentleman walked in for a return. An employee got up, walked right past my daughter and I and straight to the gentleman. While I may have been slightly out of view for a moment, it was clear I was there waiting. I stood there, waiting for any acknowledgement as not even the older gentleman stated I was waiting before him. Apparently common courtesy has been lost to older generations as well. No one even looked at us. No one said, "We will be right with you." No acknowledgement at all was received. No apologies, nothing. Then the employee and gentleman began to just chat about the vehicle the part was for. Again, not even a glance in my direction. I am 5'3, NOT INVISIBLE! I also had a 5yo with me. We were not quiet. So, as I am calm from the situation now. I clearly walked out angry. We will not return to this Advanced even though it is close to our home. Our vehicle is 4 years old now and we enjoy keeping it in good shape. This means updating parts. We will be going to O'Reilly's on the other side of town. I was met with courtesy quickly and was able to receive my part in a timely manner. I know one customer means nothing to these businesses but I guess every person should matter.
Jun 03, 2024 · Kadie Webb
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