Ace Glass Company Inc.

Ace Glass Company Inc. ico

(57 reviews)

Auto Repair StationsSouth CarolinaLexington CountyIrmoWoodrow Street

Lexington County . South Carolina

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Operating Hours

Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Ace Glass Company Inc. Introduce

Ace Glass Company Inc., located at 7538 Woodrow St, Irmo, SC 29063, USA, stands as a versatile and highly reputable establishment within the broader category of service providers that address specific needs for vehicles, homes, and businesses. While listed as a "point of interest," it functions as a comprehensive glass service center, offering solutions that range from critical automotive glass replacement to enhancing residential and commercial properties with custom glass installations. For local residents and businesses in Irmo and the surrounding areas, Ace Glass Company Inc. is consistently highlighted as the go-to expert for all things glass-related.

The environment at Ace Glass Company Inc. is expected to be a professional and well-organized facility capable of handling various glass-related tasks. As a company that serves automotive, residential, and commercial clients, their premises would likely feature:

  • Dedicated Service Bays: For automotive glass replacement and repair, ensuring a safe and efficient workspace for vehicles.
  • Showroom or Consultation Area: Where customers can view samples of different glass types, frames, shower enclosures, and discuss their specific needs with knowledgeable staff. This area would be clean and designed to facilitate clear communication about project requirements.
  • Glass Cutting and Fabrication Area: Equipped with specialized machinery for precise cutting, shaping, and edging of glass for custom projects like mirrors, table tops, or unique window shapes. This area would be maintained for safety and precision.
  • Inventory Storage: A well-managed inventory of various glass types, including auto glass (windshields, side windows, rear windows), residential window panes, and commercial storefront glass, ensuring quick turnaround times for common replacements.
  • Customer Waiting Area: A comfortable and clean space for clients to wait while minor repairs or installations are being completed, or while consulting on larger projects.

The overall environment would emphasize professionalism, efficiency, and a commitment to safety, reflecting the delicate nature of glass handling and installation.

Ace Glass Company Inc. offers a wide array of services that cater to diverse glass needs across multiple sectors. Their comprehensive offerings position them as a singular solution provider for glass replacement, repair, and installation. Key services include:

  • Automotive Glass Services: This is a significant aspect of their business. They specialize in:
    • Windshield Replacement: Replacing cracked or shattered windshields with new, high-quality auto glass, ensuring proper calibration for safety features.
    • Windshield Repair: Repairing minor chips and cracks in windshields to prevent them from spreading, saving customers time and money.
    • Side and Rear Window Replacement: Replacing broken or malfunctioning side and rear vehicle windows.
    • Mirror Replacement: Including side mirrors and rearview mirrors.
  • Residential Glass Services: Enhancing homes with various glass products and services:
    • Window Replacement and Repair: Replacing broken or inefficient home windows, including insulated glass units for energy efficiency, and repairing damaged panes.
    • Custom Glass Installations: Creating custom-sized glass for tabletops, shelving, and other furniture.
    • Shower Doors and Enclosures: Designing and installing custom frameless, semi-frameless, or framed glass shower doors and enclosures, a significant aesthetic upgrade for bathrooms.
    • Mirrors: Custom-cut mirrors for bathrooms, gyms, or decorative purposes, including beveled, carved, and etched designs.
    • Glass Doors: Installation and repair of residential glass doors, including sliding patio doors.
  • Commercial Glass Services: Meeting the specific needs of businesses:
    • Storefront Installation and Repair: Designing, installing, and repairing glass storefronts, critical for business aesthetics and security.
    • Commercial Window Replacement: For office buildings and other commercial properties.
    • Interior Glass Partitions: Creating custom glass walls or partitions for office spaces, enhancing aesthetics and light flow.
    • Glass Doors for Businesses: Including automatic doors (as indicated in broader company information), and other commercial entrance solutions.
    • Safety and Security Glass: Providing robust glass solutions for enhanced security in commercial settings.
  • Specialty Glass: Beyond the standard, they also handle:
    • Plate glass, glass circles, and other special shapes.
    • Ornamental glass for decorative applications.

The features that truly distinguish Ace Glass Company Inc. are consistently highlighted in customer testimonials, emphasizing their unwavering commitment to service excellence and customer satisfaction.

  • Exceptional Customer Service ("Perfection!!!" and "Super Compassionate"): Reviewers frequently praise the professionalism and helpfulness of the staff, specifically mentioning Alex for making the process easy and dealing with insurance. This indicates a very client-friendly approach, where communication is clear and supportive, especially during stressful times like car break-ins. The term "perfection" for customer service is a rare and powerful endorsement.
  • Expert Installation and Skill ("Best Installer, Hands Down" and "Great and Very Professional"): Lorne (or Loren) is specifically called out as an outstanding installer. This highlights the high level of technical expertise and precision in their work, ensuring that glass replacements and installations are done correctly and efficiently. "Excellent work!" reinforces the quality of their craftsmanship.
  • Reasonable Pricing ("Exceptionally Reasonable Prices"): Customers consistently report that Ace Glass offers competitive and fair pricing for their services. This is a significant advantage, as it ensures clients receive high-quality work without overpaying, building trust and encouraging repeat business.
  • Efficiency and Speed ("Scheduled Faster Than I Expected" and "Fixed It Super Fast"): Their ability to provide quick service, from scheduling appointments to completing the work, is highly valued by customers, especially in urgent situations like a broken car window.
  • Insurance Assistance: The fact that they "dealt with my insurance" makes the entire process seamless and stress-free for the customer, demonstrating their experience and willingness to handle administrative aspects.
  • Versatile Service Range: Their ability to handle glass for "car, home or business" makes them a comprehensive solution provider, meaning customers don't need to seek different specialists for different glass needs.
  • Strong Customer Loyalty ("Only Place I Have and Will Ever Use"): This is perhaps the strongest testament to their service, indicating a deep level of trust and satisfaction that turns first-time customers into lifelong clients.

While specific, time-bound promotional offers are not detailed in the provided information, Ace Glass Company Inc.'s primary promotional strategy appears to be built on an exceptional reputation and strong word-of-mouth referrals. The overwhelming positivity of customer reviews ("Highly recommend!" repeated multiple times) is the most powerful form of marketing any business can have.

Businesses like Ace Glass often promote themselves through:

  • Online Presence and Reviews: Actively managing and showcasing their strong customer feedback on platforms like Google and their own website.
  • Local Business Partnerships: Collaborating with auto repair shops, body shops, realtors, and construction companies to be their go-to glass provider.
  • Insurance Company Relationships: Being a preferred vendor for various insurance companies, which channels a significant amount of auto glass repair business their way.
  • Service Excellence: Continuously delivering high-quality work and outstanding customer service, which naturally leads to repeat business and referrals.

For anyone in Irmo, SC, or the surrounding communities, in need of glass replacement or repair for their vehicle, home, or business, Ace Glass Company Inc. comes highly recommended. Their contact numbers, (803) 732-1384 and +1 803-732-1384, serve as direct lines to experience their "perfection" in customer service and the "excellent work" delivered by their skilled team. They are the trusted local experts who simplify the often-stressful process of glass replacement.

Ace Glass Company Inc. Photos

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Ace Glass Company Inc. Location

Ace Glass Company Inc. Customer Reviews

It is the only place I have and will ever use for glass replacement. Lorne is the best installer, hands down. Alex took my call and made the process easy. She dealt with my insurance and had me an appointment scheduled faster than I expected. Highly recommend!

Dec 04, 2024 · Lisa Gray

If you need any glass replaced, car, home or business this is the place. The prices are exceptionally reasonable and the customer service is perfection!!! Some idiot broke into my car and busted my passenger window and I called them and they were super compassionate over the phone and came out the next morning and he fixed it super fast. (I want to say his name was Loren or something along those lines). But he was great and very professional! Excellent work! Highly recommend!

Feb 29, 2024 · Brandi Redding

I have a broken window beside my front door. Called to order with Ace and they said someone would be out to measure the window (and that nobody needed to be home) and then it would take 10 business days to make the glass. Two weeks later we called to check on the status and were told that they lost the work order and the glass had never been ordered. She also mentioned that somebody would have to be home for them to come out and measure the glass. I reminded her that I was told nobody had to be home. Despite all this, we gave them another chance and ordered again. This time I was home when they came out to measure the window and, even though he never came inside to measure, the guy said he had everything he needed from outside measurements. As of today it has been 2 weeks (one month since our initial order) since the second measurements took place. When I called today to see when they would be out to install the glass I was told that they needed to come inside to measure and the glass was never ordered. I was also told that they needed payment which we offered when we ordered the glass, but they never took. Their lack of competence is truly shocking. We are cancelling our order and going with another vendor.

Mar 26, 2024 · Tammy McConnell

ACE Glass is fantastic! Carmon from the Irmo location is always so eager to help when it comes to scheduling, and following through on the project at hand. The work that her team produces is also amazing. Would definitely recommend!!

Jun 12, 2024 · Courtney Willis

Great experience through and through. Carmen in the office was a great help and knowledgeable. Lorne W. was my tech. Showed up on time exactly did a very quick job but best I've seen. I have had many windshields replaced, his speed and proficiency really shows his experience and time in field. great company will be dealing with them in the future.

Oct 06, 2022 · cody c