AC transmissions

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

AC transmissions Introduce

AC Transmissions, conveniently located at 510 NJ-73, West Berlin, NJ 08091, is a highly recommended and trusted establishment within the "Auto Repair Stations" category, specializing in transmission services while also providing a broader range of automotive repairs. This family-owned and operated business, with over 25 years of experience, has built a strong reputation for expertise, honesty, and integrity. They can be reached by phone at (856) 809-0030 or via mobile at +1 856-809-0030.

Environment and Customer Experience

The environment at AC Transmissions is characterized by a strong commitment to excellent customer service and clear communication, as highlighted by multiple glowing reviews. Customers consistently praise the friendly and personable staff, particularly mentioning Thom at the front desk for his kindness and Anthony (the "Boss") for his upfront and on-point approach. The welcoming atmosphere is further enhanced by transparent communication, ensuring customers feel informed and valued throughout the repair process. One reviewer explicitly states, "If you are anything like me, communication and customer service is everything. Thom is at the front desk and he is personable and very kind. Anthony is the Boss and he handled my vehicle needs... He is upfront and on point." This indicates a conscious effort to build trust and ensure a positive experience, which is particularly important when dealing with complex and often costly transmission issues.

The efficiency of their service is also a notable aspect of the customer experience. One customer's 2017 Yukon Denali XL was dropped off at 10 AM and ready for pick-up by 2 PM, demonstrating their commitment to quick turnaround times. The facility itself is designed to facilitate accurate diagnostics and effective repairs, supporting their specialized services.

Services Offered

As a leading "Auto Repair Station" with a specialization in transmissions, AC Transmissions offers a comprehensive suite of services, ensuring vehicles are diagnosed and repaired effectively. Their expertise is not limited to just transmissions but extends to general auto repair, making them a versatile choice for vehicle owners. Their core services include:

  • Transmission Repair and Replacement: This is their primary specialization. They handle a wide array of transmission issues, including diagnosing and resolving complex problems like torque converter shudder, as successfully demonstrated with a 2017 Yukon Denali XL. They work on both foreign and domestic vehicles, as well as commercial vehicles.
  • Transmission Flushes and Fluid Changes: Ensuring the proper maintenance of transmission fluid with correct specifications (e.g., Mobile 1 LV HP) to prevent future issues and improve shifting.
  • Diagnostics: They offer free, no-obligation diagnostic quotes, which is a significant benefit for customers trying to understand their vehicle's problems. This includes pinpointing the root cause of issues, even those that might be subtle or complex.
  • General Auto Repair: While transmissions are their specialty, they are equipped to handle other vehicle needs, as suggested by their ability to manage overall "vehicle needs" for an older 2012 Nissan Juke. This likely includes general engine work, brakes, and other standard automotive repairs.
  • Vehicle Inspection: Thorough inspections to identify issues and recommend necessary repairs.

Their experienced crew is capable of handling various vehicle makes and models, from newer luxury SUVs like a Yukon Denali XL to older cars like a 2012 Nissan Juke, ensuring a broad service capability. They stand behind their work 100%, which instills confidence in their services.

Features and Commitment to Quality

AC Transmissions distinguishes itself through several key features that contribute to its strong reputation and customer loyalty:

  • Specialized Expertise: Their deep experience in transmission repair, with over 25 years in the business, makes them a go-to choice for complex transmission issues. Their ability to correctly diagnose and fix problems like torque converter shudder, which can be tricky, highlights their specialized knowledge.
  • Honesty and Integrity: Consistently praised for their honesty, particularly by customers who appreciate upfront assessments and fair dealings. This builds significant trust, crucial in the auto repair industry.
  • Excellent Customer Service: The team, including Thom at the front desk and Anthony the owner, is highly rated for being personable, kind, and professional, ensuring a positive interaction for every client.
  • Quick Turnaround Times: The ability to diagnose and complete significant repairs within a few hours, as seen with the Yukon Denali, showcases their efficiency and dedication to minimizing customer inconvenience.
  • Competitive Pricing: Customers note that the "bill didn't cost me an arm or a leg," indicating that their high-quality service is offered at competitive and reasonable prices.
  • Family-Owned and Operated: Being a family business often translates to a more personal touch and a long-term commitment to community reputation.
  • Strong Recommendations: They are recommended by other "great trustworthy shop," such as Benny's, which further validates their credibility and quality of work.
  • Warranty on Work: They offer a 1-year, unlimited mileage warranty, demonstrating their confidence in the durability and quality of their repairs.

AC Transmissions has been "Voted one of the 'Top Ten Transmission Shops in Camden County' by the Prime Buyers Report and consistently rated an 'A' on Angie's List," further solidifying their position as a reputable and reliable service provider.

Promotional Information

While specific, time-limited promotional offers might vary, AC Transmissions consistently offers value to its customers through its standard practices and long-standing commitments:

  • Free, No-Obligation Diagnostic Quotes: This is a significant promotional offering, allowing customers to get an expert opinion on their vehicle's problem without any upfront cost, which is particularly valuable for complex issues like transmission problems.
  • Competitive Pricing: Their commitment to competitive pricing, as highlighted by customer testimonials, serves as an ongoing "promotion" by ensuring that quality repairs are also affordable.
  • 1-Year, Unlimited Mileage Warranty: This strong warranty on their work acts as a significant long-term promotion, providing peace of mind and demonstrating confidence in their repairs, effectively saving customers from potential future costs.
  • Honesty and Integrity: While not a traditional "discount," their transparent and honest approach saves customers from unnecessary repairs or inflated costs, which is a powerful form of value.

For the most current information on services or any potential seasonal promotions, it is advisable to contact AC Transmissions directly using the provided phone numbers. Their standard business hours are Monday to Friday, 8:00 AM to 5:00 PM, providing consistent availability for service and inquiries.

AC transmissions Photos

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AC transmissions Location

AC transmissions Customer Reviews

I would highly recommend this place to anyone who wants excellent customer service and honest quality. If you are anything like me, communication and customer service is everything. Thom is at the front desk and he is personable and very kind. Anthony is the Boss and he handled my vehicle needs(which is old and has old parts). He is upfront and on point. I would definitely recommend and take any of my vehicles there again. I thank them for their excellent service....and for fixing my 2012, 6 speed Nissan Juke. He is back on the road!

Apr 25, 2025 · Regina Angeline

Recently had my 2017 yukon denali xl serviced here was recommended by a great trustworthy shop I use (Benny's). I was experiencing vibrations between shifts. Anthony took it for a test drive and confirmed it was torque converter shudder and guaranteed if his crew changed the fluid to proper speced fluid( mobile 1 lv hp) and filter it would be better. He was right. Trans shifts better then before and shudders gone. Sadly I just got this truck and a shop had already changed the fluid and filter prior to me buying it and must not have used the right fluid. Ac transmissions hooked me up I dropped the truck off at 10 they called me at 2 to pick it up and the bill didn't cost me a arm or a leg. Thankyou Anthony for your honesty and professionalism and thankyou Ed for answering my calls, informing me about my warranty, handling and scedueling me and most importantly being kind and humorous with my babygirl. Thankyou ac transmission team for taking care of my newer truck, if I ever need transmission service in the future you have my recommendation and transmission work.

Mar 03, 2025 · Joseph Giamporcaro

Anthony and his crew did amazing job that involved alot of work.. his communication and the pricing was decent and helpful. I highly recommend them for any transmission work.

May 12, 2025 · Tonya Lewellen

I brought my Mini in for what I thought would be a new clutch. Prepared to spend $$$$, I was delighted to learn it was just an hydraulic issue. This is the most honest and professional service my little car has ever received! I would recommend AC Transmission 100%!

Feb 07, 2025 · Ellen Leonard

I recently had my vehicle serviced at AC Auto, and I couldn’t be more impressed with the quality of their work and customer service. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. I was experiencing some serious issues with my transmission, and they quickly diagnosed the problem, explaining everything in terms I could understand. What I appreciated most was their transparency. They provided me with a clear estimate upfront and walked me through the necessary repairs without any hidden fees or upselling. The turnaround time was surprisingly quick, and my car has been running smoothly ever since. Their workmanship is top-notch, and I feel confident that they’ve extended the life of my transmission by years. They even followed up a few days after the service to ensure everything was running smoothly. If you're looking for honest, skilled mechanics who truly care about their customers, I highly recommend AC Auto. Great service, fair prices, and an overall excellent experience!

Oct 16, 2024 · Everett Jefferson (edj628)