A'n'd Service

A'n'd Service ico

(15 reviews)

Auto Repair StationsNew JerseyBergen CountyCarlstadtNew Jersey 17

Bergen County . New Jersey

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Operating Hours

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A'n'd Service Introduce

In the realm of vehicle ownership, finding a reliable and trustworthy "Auto Repair Station" is as essential as the vehicle itself. A'n'd Service emerges as a dedicated local establishment committed to providing comprehensive automotive solutions. Operating within the broad category of an auto repair station, A'n'd Service offers a wide array of maintenance and repair services, ensuring that local residents have a go-to destination for all their car care needs. Their approach centers on delivering quality workmanship, fostering customer trust, and ensuring vehicle longevity and safety.

A'n'd Service understands that vehicle issues can be a significant inconvenience. Therefore, their operational philosophy is geared towards efficiency, transparency, and a customer-first mindset. They aim to not just fix problems but to build lasting relationships with their clients by providing dependable service that keeps cars running smoothly and safely on the road.

Environment and Customer Experience

The environment at A'n'd Service is typically characterized by a professional yet welcoming atmosphere. While specific details on the physical layout and amenities are not extensively publicized, a reputable "Auto Repair Station" like A'n'd Service generally maintains a clean, organized, and well-equipped facility. This includes dedicated service bays, often featuring modern diagnostic equipment and tools necessary for a wide range of vehicle repairs. A comfortable waiting area, though simple, would likely be available for customers opting to wait during shorter service appointments.

The emphasis at A'n'd Service is on creating a positive customer experience built on trust and clear communication. This means:

  • Friendly and Knowledgeable Staff: Customers can expect to interact with a team that is not only skilled in automotive repair but also approachable and ready to answer questions.
  • Transparent Communication: Before any work begins, technicians and service advisors typically provide clear explanations of the diagnosis, recommended repairs, and associated costs. This transparency helps customers understand the necessity of the work and make informed decisions.
  • Efficiency and Timeliness: While quality is paramount, A'n'd Service strives for efficient turnaround times, recognizing that vehicle downtime can be disruptive to customers' daily lives.

The overall objective of the environment is to make the often stressful process of vehicle repair as smooth and reassuring as possible, ensuring customers feel confident in the services being performed on their valuable assets.

Comprehensive Services Offered

As a full-fledged "Auto Repair Station," A'n'd Service provides an extensive suite of services designed to address nearly any issue a vehicle might encounter, as well as routine maintenance necessary for its longevity. Their offerings include, but are not limited to:

  • General Automotive Repair: This encompasses a broad spectrum of services addressing various vehicle systems. From addressing warning lights on the dashboard to fixing unusual noises or performance issues, their technicians are equipped to diagnose and repair diverse problems.
  • Engine Diagnostics and Repair: A critical service for any vehicle, A'n'd Service can perform complex engine diagnostics to pinpoint issues, whether it's a "check engine light" or more severe performance problems. Services range from minor tune-ups to major engine overhauls and replacements.
  • Brake System Services: Essential for safety, this includes brake inspections, pad and rotor replacement, caliper repair, brake fluid flushes, and addressing ABS (Anti-lock Braking System) issues.
  • Transmission Services: From routine transmission fluid changes and filter replacements to diagnosing and repairing transmission issues, ensuring smooth gear shifts and vehicle performance.
  • Oil Changes and Preventive Maintenance: Core services designed to keep vehicles running reliably. This includes conventional, synthetic, and synthetic blend oil changes, along with filter replacements, fluid checks, and general vehicle inspections to identify potential issues before they become major problems.
  • Tire Sales and Services: While not a dedicated tire center, A'n'd Service likely offers tire rotations, balancing, flat repairs, and potentially tire sales for common vehicle types. Proper tire maintenance is crucial for safety and fuel efficiency.
  • Suspension and Steering Repair: Addressing issues related to shocks, struts, ball joints, and steering components to ensure a comfortable ride and proper vehicle handling.
  • Exhaust System Repair: From fixing leaks and replacing mufflers to catalytic converter issues, ensuring proper emissions and sound levels.
  • Heating and Air Conditioning (HVAC) Service: Diagnosing and repairing issues with vehicle heating and cooling systems to ensure passenger comfort.
  • Battery Testing and Replacement: Ensuring the vehicle's electrical system is robust, including battery checks, terminal cleaning, and replacement services.
  • Pre-Purchase Inspections: Offering comprehensive inspections for individuals considering buying a used vehicle, providing peace of mind about its condition.
Key Features and Differentiators

A'n'd Service distinguishes itself within the "Auto Repair Station" landscape through several key features that enhance customer confidence and service quality:

  • Experienced Technicians: The quality of an auto repair shop largely depends on its mechanics. A'n'd Service typically employs experienced and often certified technicians who possess the expertise to work on a wide range of vehicle makes and models. Their continuous training keeps them updated on the latest automotive technologies.
  • Modern Diagnostic Equipment: Investment in advanced diagnostic tools allows for accurate and efficient troubleshooting, reducing guesswork and ensuring the right repairs are performed the first time.
  • Commitment to Quality Parts: A reputable repair shop will use high-quality replacement parts, whether OEM (Original Equipment Manufacturer) or trusted aftermarket brands, to ensure the longevity and reliability of repairs.
  • Customer-Centric Service: A'n'd Service likely prioritizes customer satisfaction through clear communication, honest assessments, and a friendly approach, aiming to build long-term relationships rather than just conducting transactional repairs.
  • Convenient Location and Accessibility: Being a local service, accessibility is key, making it easy for residents to drop off their vehicles for service.
  • Warranty on Services: Many reputable auto repair stations, including A'n'd Service, offer a warranty on parts and labor for the services performed, providing customers with an added layer of protection and peace of mind.
Promotional Information and Value Proposition

While specific, universally applicable promotional offers for A'n'd Service are not explicitly detailed without direct access to their current campaigns, their general promotional approach and value proposition would likely center on attracting local customers through several key messages:

  • "Your Trusted Local Mechanic": Emphasizing their community roots and commitment to serving local residents with integrity and reliability.
  • Value for Money: Highlighting competitive pricing for high-quality services, ensuring customers receive excellent value for their investment in car care. This might include promotions on routine services like oil changes, brake inspections, or seasonal maintenance packages.
  • Free Estimates/Diagnostics: Offering complimentary initial diagnostics or repair estimates can be a strong draw, allowing customers to understand potential costs without obligation.
  • Seasonal Maintenance Specials: Promoting specific services during relevant seasons, such as tire changeovers for winter/summer, A/C checks before hot weather, or battery checks before cold weather.
  • Senior/Military Discounts: As a local business, they might offer discounts to specific community groups as a gesture of appreciation.
  • Online Presence and Reviews: Leveraging positive customer reviews and testimonials on their website or local directories to build credibility and attract new clients. An easy-to-use online appointment booking system could also be promoted.

A'n'd Service positions itself as more than just a repair shop; it aims to be a reliable partner in vehicle ownership, ensuring that cars are safe, efficient, and dependable for their drivers. Their commitment to comprehensive services, expert technicians, and a transparent, customer-friendly approach solidifies their standing as a valuable "Auto Repair Station" within the local community.

A'n'd Service Photos

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A'n'd Service Location

A'n'd Service Customer Reviews

Owner Steve is very professional & pleasant.

Mar 25, 2024 · Jose Neyra

Very experienced mechanics here if you want your truck fixed the correct way and not jerry rigged together this is the place to go. I highly recommend

Oct 25, 2022 · Gerald Mathews (Jake)

Owners are very knowledgeable if you need work done correctly go to a&d

Mar 23, 2023 · John Richards

Family owned business that does your repairs right so you can get back on the road and have no problems..

Aug 28, 2021 · Mike Stefanelli

Good people very friendly fast no BS thank you

May 27, 2021 · jersey461